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Ekart Logistics Complaints & Reviews

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Updated: Aug 20, 2026
Complaints 5545
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Ekart Logistics reviews & complaints(5545)

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U
Uktt
from Delhi, Delhi
Aug 20, 2026
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Non delivery of foot renewal patches

Address: C1502, Ajnara Le Garden, Noida Extension UP

An order for foot renewal patches was booked by me through the online portal, and the same was dispatched by the sender through Ekta Logistic Services. On Monday, I received a message stating that parcel No. JINP[protected] was ready for delivery at my residence.

However, in the evening, I received another message stating: “Your order from Jiffy 1 kg could not be delivered today due to an unexpected issue. Delivery will be...
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A
Akiiiima
Aug 18, 2026
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URGENT: Non-Delivery and No Response Tracking ID: BROP2429627011

I am writing to express my strong dissatisfaction regarding the severe delay of my shipment under Tracking ID BROP[protected].

The package was strictly expected to be delivered on Friday, 14th August 2026.

It has now been two days past the promised date, and I have still not received it.

Furthermore, the lack of communication from your end is completely unacceptable.

I have repeatedly...
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A
Akhi1995
Aug 18, 2026
Aug 18, 2026
This thread was updated on Aug 18, 2026
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Delivery Not Received but Order Marked as RTO (ORDER_REJECT)

Dear Support Team,

I am writing to raise a complaint regarding the replacement of my Longway Gusto Exhaust Fan purchased through Amazon.

The original product stopped working within a few days of purchase. After contacting both Amazon Customer Care and Longway Support, I was informed that a replacement had been approved and dispatched.

Replacement Details:

Tracking Number: LGWP[protected]br...
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paylmty
from Ranchi, Jharkhand
Aug 13, 2026
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Did not receive OTP

Website: www.ekartlogistics.in

Even though the delivery executive reached home but I didn't receive the order because I can't get any OTP even though the sender's number mentioned on the parcel is correct. They didn't even update me with the out of delivery message in the morning. Please tell me what to do. The parcel was given by my friend....
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P
Paresh Jabare
Aug 5, 2026
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Complaint Regarding Delivery

Address: Ekart Logistics, Neral, Mumbai, Maharashrtra
Website: Flipkart and Ekart Logistic (delivery Agent)

I need to file a complaint against the delivery agent of Ekart logistic s neral area, the person not delivered the product at particular address they kept the product at ground floor and my address is on second floor, always he does the same. if we pay full amount of product and delivery so why we are not getting full service. today incident happened is i have return product he called me and said keep product at ground floor. if i will pay...
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S
sahil_bhaskar
from PALGHAR, Maharashtra
Aug 1, 2026
Aug 1, 2026
This thread was updated on Aug 1, 2026
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Formal Complaint Regarding Delay in Warranty Service and Request for Denial Letter for Refund

Address: Lake Garden Complex Silver Shower Building C10 Papdy Vasai West, Silver Shower Building C10

To,
The Customer Support Team,
I am writing to lodge a formal complaint regarding the extremely poor after-sales service for my speaker, which is still under warranty.
It has been more than one week, and my speaker has still not been repaired. Despite multiple follow-ups, there has been no resolution. Your technician, Mr. Shamsher, has repeatedly delayed his visit to my residence and has failed to provide any definite...
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A
from Thanjavur, Tamil Nadu
Jul 2, 2026
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Myntra max kurta set of 5

Address: Thanjavur soorakkottai

I had ordered a few dresses earlier, but they were never delivered. I placed the orders again, and now I’m only receiving “Delivery Failed” messages. No one came to my home, and no one called me before marking the delivery as failed.

He didn’t call me either. I called him yesterday to ask where my parcel was because only one parcel had been delivered. First, he said, “I forgot it. I’ll deliver it tomorrow.” Then...
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klnarasimham
Jul 2, 2026
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Showing delivered but not delivered

Address: Sri Ranga Raghava nilayam, Dr.No:- 94-29-2102, Sri Ram Nagar,3rd line, A T.Agraharam
Website: item not delivered but showing delivered

I have ordered shirts... Shipment number fmpp[protected]. Not received...But it is showing delivered on your website.
Pl. Check and kindly deliver the item....
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R
RAVINDRAN ACHUTAN PODUVAL
Jun 26, 2026
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Icyp0006752603 not delivered

Address: 72/5 BAL MURALI CHS CHHEDA NAGAR CHEMBUR MUMBAI 400089

I had ordered S24 mobile back cover.
The shipment was sent by Gocovers vide ekart consignment number ICYP[protected]

Material has reached Chembur hub but still not delivered.
Kindly arrange to deliver the same asap....
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S
S1r2i3h4a5n6@
from CHENNAI, Tamil Nadu
Jun 20, 2026
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Instead of ordered razor pocket delivered dirty pieces of torn clothes

Address: EKART WEST DELHI INDIA

Order id 13dd11859
id srsc[protected]
date[protected]
item ordered shave pro kit free handle included with 48 high
performance razor refills
retail 23646 sold by ekart west delhi 110059

complaint;
yesterday 19th june 26 i received package delivered by ekart at my residence
and i paid in good faith rs. 699 as per my order placed.
On opening the packet i did not find razors...
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R
RVJ_rohit
from PUNE, Maharashtra
Jun 15, 2026
Jun 15, 2026
This thread was updated on Jun 15, 2026
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Delay in delivery order

I am writing to express my disappointment regarding my order, which has been marked as "Out for Delivery" for the last 8 days but has still not been delivered.
Additionally, the delivery executive's contact number provided in the tracking details is either unreachable or not contactable, making it impossible for me to get any update on the status of my shipment.
This delay is causing significant inconvenience, and the lack of...
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Keerthi Shrutha
from Hyderabad, Andhra Pradesh
Jun 13, 2026
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Order picked up but not marked as picked up

Address: 6-3-155/1,arramghar, hyderabad

Order-MYER[protected]

It was picked up 5 days ago and still not updated in Ekart or Myntra due to this my refund has been cancelled

I need immediate solution to this problem....
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Prashant Shingate
Jun 13, 2026
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Doctor choice

My Order ID Is DC857610 and my Tracking history no. is MYLP[protected] PLACE ON 27/05/26 TILL date i am not received the parcel.
pls contact me and send the my parcel as soon as possible.

Regards,
Prashant
[protected]...
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Address: Ekart Logistic, Chirala nearer to VRS & YRN College, Perala

Subject: Complaint Regarding Missing Accessory, Suspected Theft During Open Box Delivery, and Delay in Installation of Lloyd 2 Ton Air Conditioner

Order ID: OD[protected]

I purchased a Lloyd 2 Ton Air Conditioner through Flipkart under Order ID OD[protected]. The product was delivered on 29.05.2026 through Open Box Delivery.

During delivery, the delivery executive (Mobile No. [protected])...
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Hi

I have ordered the product in FLIPKART on 17th May order no OD[protected] and i got the subject Tracking no FMPP[protected] which was reached Perambur Hub on 19th May but still yet to receive the product.

its very urgent, and your delivery person gave a missed call and mentioned us unable to deliver

can you please check and arrange the delivery on top priority

My contact...
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M
Mahesh Keth
from Hyderabad, Telangana
May 5, 2026
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Undelivered Hair dryer

Address: Jubilee hills and Masab tank
Website: EKart Logistics

I ordered a product on 17th Apr 2026 and the product handed over to Ekart logistics with "REWP[protected]". As per the estimation delivery time the product should be delivered by 29th Apr 2026 but the product remain undelivered. Upon that they mentioned as "Unsuccessful delivery" without even contacting me and they keep on changing the product location without trying to deliver the product. I need your assistance to ensure deliver the product...
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P
pravalika01
May 3, 2026
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Deliver agents irresponsible behavior

Hi,

This is to bring to your notice that ekart delivery agents are not delivering orders. They are not even trying to reach us but cancelling orders as we are not accepting calls/rejecting orders.

For ref: SRSP[protected]
This order is with them for 2days. No one has tried to reach out to us for delivery.

MYEP[protected], MYEP[protected]. These orders have been cancelled without my concern...
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Chaitanya_PVK
from Visakhapatnam, Andhra Pradesh
May 2, 2026
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Parcel not delivered :: Tracking ID: ESAP0000063679

Address: Visakhapatnam

Dear Sir/Madam,
I received a call from ekart delivery agent on sunday (26th April) regarding a parcel I need to receive.
As it was sunday, the workplace was closed.
So, I have given the OTP to the delivery agent on phone and asked him to hand over the parcel to the college security.
But the parcel is not handed over to the security....
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Priya Prabhakaran
from Chennai, Tamil Nadu
Apr 27, 2026
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Package Tampered and two individual units missing

The package was tampered and two unit of the product is missing
Name: Priya Prabhakaran
Date: 26.04.2026
Product: Medicine (Kapiva Diafree Juice)
My son has got the package, it was damaged and it has been stated that the pack inside is sealed so there should be no issues. The actual problem is that there should have been 4 individual units, but only 2 individual units are there. I would definitely like to either...
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P
peep123
Apr 26, 2026
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No information by ekart team from last 20days

Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103
Website: app.elite.ekartlogistics.in

This is regarding shipment AWB: LUAP[protected], which has been stuck for more than 20 days without any proper update.

Due to this delay, my customer has held payment of ?30, 000+, which is directly impacting my business. This is clearly a service failure from your end.

I need immediate action on priority:

Current exact location of the parcel
Reason for delay
Final delivery timeline...
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