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Ekart Logistics Complaints & Reviews

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Updated: Feb 9, 2026
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Ekart Logistics reviews & complaints(5500)

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R
Ravindra Laxman Inamdar
Feb 9, 2026
Feb 9, 2026
This thread was updated on Feb 9, 2026
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Return of delivery

Regarding AWB NO: JIFC[protected]

I received the above-referenced COD parcel.
However, it appears that I did not order this item. As I was not at home at the time of delivery, a family member made the payment and accepted the package on my behalf.

Could you please provide me with the sender's details? I would like to contact them to arrange for a return and a refund of the payment made.

Regards,...
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Sudhir671
from Noida, Uttar Pradesh
Feb 2, 2026
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Formal Complaint: Refusal of Doorstep Delivery Order ID: MYSP1353215227

​I am writing to formally complain about the service provided by the delivery executive assigned to my order (Order ID: MYSP[protected]) on[protected].

​The delivery person reached the vicinity of my location at approximately 2 PM. However, instead of delivering the package to my registered address, the executive insisted that I leave my home and meet them at a different location to collect the parcel.

​Despite...
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N
namasivayamr
Jan 28, 2026
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Waterproof Glue

Address: 30A, Williams Road, Cantonment, Tiruchirappalli 620001, Tamilnadu

I ordered Transparent Waterproof Glue and one brush. However, I received only one plastic bottle containing Transparent Waterproof Glue. The brush was not available. Further, the plastic bottle was leaking due to improper packaging. Code: C2460755, Order Id #[protected]...
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R
Raajaatvm
Jan 23, 2026
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Non delivery of item from Flipkart thru Ekart

I made an order on Flipkart which was sent to me by Ekart vide AWB FMPP[protected]. As per tracking status it reached the nearest hub on 20 Jan 26 early morning. On 21 Jan 26 I got the OTP for open box delivery but it was not delivered saying the delivery was rescheduled to 22 Jan 26 at my request. I didn't ask for any rescheduling. Again the same thing happened on 22 Jan 26 and today 23 Jan 26 when I have not asked for any rescheduling. I...
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amanprakash0012
from Raipur, Chhattisgarh
Jan 22, 2026
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Missrouted my shipment

My shipment has been generated via Ekart, but delivery has not been completed yet. The current status is showing “Missrouted”.

Kindly re-route the shipment to the correct hub and ensure delivery at the earliest.

Please treat this as priority and update me with the revised delivery timeline.

awb -SRSC[protected]
reciver- mobile no.- [protected]...
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Janu151013
from Pune, Maharashtra
Jan 13, 2026
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Rude Behaviour and Call Disconnection by Delivery Executive

Address: Hinjewadi phase 1, Rohan Prathama, Pune -Maharashtra
Website: Myntra

The delivery executive spoke to me in an angry and rude manner when I politely informed him that I was at the office and requested an evening pickup. Instead of coordinating professionally, he showed unnecessary attitude and disconnected the call abruptly.

If the executive is not willing to do his job properly or handle customers respectfully, it would be better for him to stay at home rather than speak rudely and take out...
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T
Teacherno
from Lucknow, Uttar Pradesh
Jan 10, 2026
Jan 10, 2026
This thread was updated on Jan 10, 2026
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Furniture leg cap

Address: Lucknow

Order No UQ484285

I had purchased 32 leg caps.

However, the caps supplied are oversize.

I need caps for 1/2 inch legs.

Please replace...
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Priyanka541781
Jan 10, 2026
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Shipment with no movement

My ekart SPYP[protected] parcel has had no movement past 7 days and is not market rto with no confirmation on the rto date...
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Address: Patnarayan Dham, Girwar, Chanar, Abu Road, District Sirohi, Rajasthan - 307026

Dear Ekart team,

I am writing to formally complain about repeated delivery failures and unacceptable conduct at your local office (location: Abu Road, Rajasthan).

Summary

- Last Parcel Ekart Logistics - FMPP[protected], Dt. 08.10.2025 (Flipkart Order OD[protected] (03.10.2025)) was marked as delivered but I never received the parcel. (Flipkart refunded that order later)

-...
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This complain is regarding the delivery partner as he see the product we know its wrong and it took money from us and after we provide the cancellation code giving us half the money please resolve my query
date 24/12/25
i want my refund asap
number of delivery partner ‪+[protected]‬
name- Ramveer singh...
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On 23/Dec/2025 night at 9.06 pm eKart delivery guy came (agent no - [protected]) and collected Airtel router. But he didnt updated in thee system he has collected. He called some Sanjay named guy sent him photo. I asked him why he came so late night. He replied we work till 11pm.
Today again one more person came for pick up of the Airtel router.
Could you please find who is that fraud agent. He was young must be in 30s fair...
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P
PALLAWE G H
Dec 24, 2025
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Disconnected airtel router and setup box

मी गणेश पल्लवे, एच-37, शिवनेरी कॉलनी, छत्रपती संभाजीनगर माझ्याकडून आपल्या प्रतिनिधि यांनी दिनांक 17/12/2025 रोजी एयरटेल सेट अप बॉक्स आणि वाय फाय राऊटर घेऊन गेले परंतु याचा मला काही...
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Rutwik suhas kulkarni
Dec 18, 2025
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They Shipped Wrong Product, Still charged money

I ordered an agriculture-related product from [] with Order No: CIQC[protected] for an amount of ₹600, with payment mode as Cash on Delivery. On [18/12/2025] at around [12.20 PM], the delivery person came to our address with a packet.

At the time of delivery, the delivery person took ₹600 in cash from us and also asked for and obtained the OTP sent to my mobile number, stating it was required to confirm delivery. Immediately...
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S
Sahil D R
from Surat, Gujarat
Dec 16, 2025
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Metal Iteam/ Missing 2 Piece

Address: Trepend Sim Biz No 30, Sarjan Row House, Near, New Pal Lake Rd, near Shreepad Residency, Gujarat 394510

AWB No- BGHP[protected]
​"I sent 5 items in the parcel, but the recipient only received 3 items. The two items shown in the attached photo are missing / were not received by the recipient. Please check this matter immediately."...
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L
Lakshmi12344
from Hyderabad, Telangana
Dec 16, 2025
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Product which is placed for return taken by the Ekart pickup agent and did not update the app

OD[protected] this is the order no. Of my product which was taken by the Ekart agent yesterday that is on 15-12-25, in the late evening, it has been more than 12hours but there is no message or the app update that the product is picked up which is very unusual. Please kindly help me here and the agent name is Mallesh from the Ekart service of Hayathnagar telangana Ranga Reddy dist. As you can see from the attached photos i got a msg...
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A
ANISHA JAYAPALAN
Dec 15, 2025
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FMPC5531288241 & FMPC5531288241

Address: Kerala Financial Corporation, HO Vellayambalam Kerala F

Refund Requested for One Undelivered Dress

I ordered two units of Tckty Women Maxi Red Full Length Dress, but I received only one dress.

However, I paid the delivery person for two dresses at the time of delivery. I am requesting a refund for the one dress that was not delivered.

I am unable to understand how two dresses can have the same order ID. Also, the delivery person came on Saturday, which...
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Pavithrasairam
from chennai, Tamil Nadu
Dec 14, 2025
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fraudulent delivery confirmation: order srsp6695124407 - immediate investigation needed

To whom it may concern,
I am writing to file a formal and serious complaint regarding order number SRSP[protected]. My complaint concerns a potentially fraudulent interaction with the assigned delivery personnel, resulting in the non-delivery of my package.
On the date of delivery dec 13, 2025, I was unavailable to receive the parcel personally. I instructed the delivery agent to leave the package securely at my residence. He...
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A
ajay42
Dec 4, 2025
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Shipment not deliverd after otp

Dear sir,

The following shipment was about to deliver yesterday and delivery person called me last evening i was logged out from office and i asked him to hand over to security person but this delivery guy asked me OTP i gave him OTP and same time security person was in 3rd floor till the security person came down this person escaped .

Pls help me to deliver this product. I have CCTV Footage also nobody...
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S
Sunil Kumar Mish
Dec 4, 2025
Dec 16, 2025
This thread was updated on Dec 16, 2025
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product lying in hub but not delivered by partner

Address: E1972 Rajajipuram

Tracking Number MYSC[protected] was held in Rajajipuram Hub but not delivered by Ekart. Also no customer support number of ekart was correctly updated on your site.

Regards
Sunil kumar Mishra
[protected]...
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Richamishra24
from Greater Noida, Uttar Pradesh
Dec 2, 2025
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Behaviour of the delivery partner

Address: Continental Milkoswe India Limited Village Habibpur, Post Kulesara, Noida Dadri Main Road, Greater Noida, Uttar Pradesh

This is regarding that i have ordered product from flipkart having id FMPP[protected] which is to be delivered on 01/12/2025 but till now its has not been delivered and the delivery person has blocked by number bcz of which i m unable to contact that person, since morning i m trying his number but the number is blocked, and the contact pin of delivery partner is 121.

the same delivery partner also misguided us regarding ekart...
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