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Ekart Logistics Complaints & Reviews

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Updated: Jul 2, 2026
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Ekart Logistics reviews & complaints(5539)

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A
from Thanjavur, Tamil Nadu
Jul 2, 2026
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Myntra max kurta set of 5

Address: Thanjavur soorakkottai

I had ordered a few dresses earlier, but they were never delivered. I placed the orders again, and now I’m only receiving “Delivery Failed” messages. No one came to my home, and no one called me before marking the delivery as failed.

He didn’t call me either. I called him yesterday to ask where my parcel was because only one parcel had been delivered. First, he said, “I forgot it. I’ll deliver it tomorrow.” Then...
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klnarasimham
Jul 2, 2026
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Showing delivered but not delivered

Address: Sri Ranga Raghava nilayam, Dr.No:- 94-29-2102, Sri Ram Nagar,3rd line, A T.Agraharam
Website: item not delivered but showing delivered

I have ordered shirts... Shipment number fmpp[protected]. Not received...But it is showing delivered on your website.
Pl. Check and kindly deliver the item....
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R
RAVINDRAN ACHUTAN PODUVAL
Jun 26, 2026
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Icyp0006752603 not delivered

Address: 72/5 BAL MURALI CHS CHHEDA NAGAR CHEMBUR MUMBAI 400089

I had ordered S24 mobile back cover.
The shipment was sent by Gocovers vide ekart consignment number ICYP[protected]

Material has reached Chembur hub but still not delivered.
Kindly arrange to deliver the same asap....
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S
S1r2i3h4a5n6@
from CHENNAI, Tamil Nadu
Jun 20, 2026
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Instead of ordered razor pocket delivered dirty pieces of torn clothes

Address: EKART WEST DELHI INDIA

Order id 13dd11859
id srsc[protected]
date[protected]
item ordered shave pro kit free handle included with 48 high
performance razor refills
retail 23646 sold by ekart west delhi 110059

complaint;
yesterday 19th june 26 i received package delivered by ekart at my residence
and i paid in good faith rs. 699 as per my order placed.
On opening the packet i did not find razors...
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R
RVJ_rohit
from PUNE, Maharashtra
Jun 15, 2026
Jun 15, 2026
This thread was updated on Jun 15, 2026
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Delay in delivery order

I am writing to express my disappointment regarding my order, which has been marked as "Out for Delivery" for the last 8 days but has still not been delivered.
Additionally, the delivery executive's contact number provided in the tracking details is either unreachable or not contactable, making it impossible for me to get any update on the status of my shipment.
This delay is causing significant inconvenience, and the lack of...
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Keerthi Shrutha
from Hyderabad, Andhra Pradesh
Jun 13, 2026
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Order picked up but not marked as picked up

Address: 6-3-155/1,arramghar, hyderabad

Order-MYER[protected]

It was picked up 5 days ago and still not updated in Ekart or Myntra due to this my refund has been cancelled

I need immediate solution to this problem....
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P
Prashant Shingate
Jun 13, 2026
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Doctor choice

My Order ID Is DC857610 and my Tracking history no. is MYLP[protected] PLACE ON 27/05/26 TILL date i am not received the parcel.
pls contact me and send the my parcel as soon as possible.

Regards,
Prashant
[protected]...
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Address: Ekart Logistic, Chirala nearer to VRS & YRN College, Perala

Subject: Complaint Regarding Missing Accessory, Suspected Theft During Open Box Delivery, and Delay in Installation of Lloyd 2 Ton Air Conditioner

Order ID: OD[protected]

I purchased a Lloyd 2 Ton Air Conditioner through Flipkart under Order ID OD[protected]. The product was delivered on 29.05.2026 through Open Box Delivery.

During delivery, the delivery executive (Mobile No. [protected])...
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Hi

I have ordered the product in FLIPKART on 17th May order no OD[protected] and i got the subject Tracking no FMPP[protected] which was reached Perambur Hub on 19th May but still yet to receive the product.

its very urgent, and your delivery person gave a missed call and mentioned us unable to deliver

can you please check and arrange the delivery on top priority

My contact...
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M
Mahesh Keth
from Hyderabad, Telangana
May 5, 2026
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Undelivered Hair dryer

Address: Jubilee hills and Masab tank
Website: EKart Logistics

I ordered a product on 17th Apr 2026 and the product handed over to Ekart logistics with "REWP[protected]". As per the estimation delivery time the product should be delivered by 29th Apr 2026 but the product remain undelivered. Upon that they mentioned as "Unsuccessful delivery" without even contacting me and they keep on changing the product location without trying to deliver the product. I need your assistance to ensure deliver the product...
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P
pravalika01
May 3, 2026
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Deliver agents irresponsible behavior

Hi,

This is to bring to your notice that ekart delivery agents are not delivering orders. They are not even trying to reach us but cancelling orders as we are not accepting calls/rejecting orders.

For ref: SRSP[protected]
This order is with them for 2days. No one has tried to reach out to us for delivery.

MYEP[protected], MYEP[protected]. These orders have been cancelled without my concern...
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C
Chaitanya_PVK
from Visakhapatnam, Andhra Pradesh
May 2, 2026
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Parcel not delivered :: Tracking ID: ESAP0000063679

Address: Visakhapatnam

Dear Sir/Madam,
I received a call from ekart delivery agent on sunday (26th April) regarding a parcel I need to receive.
As it was sunday, the workplace was closed.
So, I have given the OTP to the delivery agent on phone and asked him to hand over the parcel to the college security.
But the parcel is not handed over to the security....
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P
Priya Prabhakaran
from Chennai, Tamil Nadu
Apr 27, 2026
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Package Tampered and two individual units missing

The package was tampered and two unit of the product is missing
Name: Priya Prabhakaran
Date: 26.04.2026
Product: Medicine (Kapiva Diafree Juice)
My son has got the package, it was damaged and it has been stated that the pack inside is sealed so there should be no issues. The actual problem is that there should have been 4 individual units, but only 2 individual units are there. I would definitely like to either...
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P
peep123
Apr 26, 2026
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No information by ekart team from last 20days

Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103
Website: app.elite.ekartlogistics.in

This is regarding shipment AWB: LUAP[protected], which has been stuck for more than 20 days without any proper update.

Due to this delay, my customer has held payment of ?30, 000+, which is directly impacting my business. This is clearly a service failure from your end.

I need immediate action on priority:

Current exact location of the parcel
Reason for delay
Final delivery timeline...
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S
shiva991
from THIRUVANANTHAPURAM, Kerala
Apr 23, 2026
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Indefinite delay in the product (new balance sneakers) I have ordered

As per the tracking on the Ekart Logistics official website, my ordered product has reached the nearest hub, but it has not yet been delivered. it was supposed to be delivered on 21st April 2026. I received a call from the delivery agent earlier, but now I am unable to reach anyone as I do not have a valid contact number. When I tried calling back the number that had contacted me on Monday, they asked for my mobile number and a 3-digit pin....
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N
Nitin Kongari
Apr 16, 2026
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Product undelivered crossed TAT

Address: Kirana Hub lower parel

I had ordered the product from Flipkart and it was dispatched from vendor and having Ekart Logistics - FMPP[protected], at 1st attempt its wasn't delivered on time i.e. on 15th April 2026 Wednesday, even today's delivery is unconfirmed as it yet to out of delivery.
Could you deliver this today 16th April 2026 before 6 pm?...
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S
subetta
Apr 14, 2026
Apr 14, 2026
This thread was updated on Apr 14, 2026
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return request approved and accepted but not being picked up till date

I purchased a product from Flipkart. Upon receiving it, I noticed size issue and quality issues and immediately placed a return request on the same day.

However, on the scheduled pickup day, the delivery executive canceled my return request without my consent. This has happened multiple times (6–7 times) for the same product.

I request your assistance in resolving this issue. This behavior from the delivery...
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M
Manasa Manche
Apr 11, 2026
Jun 27, 2026
This thread was updated on Jun 27, 2026
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Complaint Regarding Delay in Delivery of Order

Hi Ekart,

I ordered a Dr. Sheth product on 25 March 2026, and it is unacceptable that it has still not been delivered. This delay is highly irresponsible, and I have received no proper update from your side.

Your service is extremely disappointing. I expect an immediate explanation for this delay and prompt delivery of my order without any further excuses. If this issue is not resolved immediately, I will be...
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E
epsom
Apr 6, 2026
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Non delivery of consignment

Address: Hyderabad, Telangana

A consignment with tracking ID No. REWP[protected] was supposed to be delivered on 02.04.2026 and it is yet to be delivered. When the agent whose mobile number was provided in the message details was arrogant and unresponsive. Kindly make sure that the consignment is delivered and suitable training may be provided to the agent to render better service....
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S
Supanya
from Palakkad, Kerala
Apr 3, 2026
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Rude behaviour of the partner

Sir
I have ordered one emma mattress and emma pillow. And the same was delivered and the product was excellent.
But i have a complaint regarding the delivery patner. The delivery was effected through the ekart and i have followed up with my order and i came to know that the order will be delivered today. As i am out of station today i. Have contacted them and intimated yo arrange delivery on tomorrow, or intimate the time.br...
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