Ekart Logistics Complaints & Reviews

My parcel has been tampered with.
First the delivery boy was reluctant to deliver to the location and I was forced to go and receive it from him.
Second the box is damaged from inside.
Third I have received used and torn underwear instead of what I had actually ordered.
What sort of a scam is this?! this is really disappointing.

My tracking is is - STOC[protected]

I had ordered two high waisted legging and I received two used underwear instead.
The delivery guy refused to come up and deliver it to the location.
When I received the parcel, the box was damaged from inside and and the items were not what I had ordered. What sort of a scam is this?! Is this how you cheat your customers of their hard earned money?!

Do solve this matter ASAP!

The tracking ID of the parcel is - STOC[protected]

Sir,
I ordered Oppo Reno 10 mobile from Flipkart but I received Smartwatch of Boat Company instead of Oppo Reno 10 Mobile. This is happened on dated 14.09.2023. I have contacted your office several times but no any response or guidance provided to me. Also I have not provided open box delivery by delivery boy. You can easily rectify from the weight of parcel. I have video o[censored]npacking the parcel. Kindly arrange to supply my mobile order at the earliest.

I ordered Oppo Reno 10 mobile from Flipkart which is delivered by Ekart. But I have received wrong item i.e. Smartwatch of Boat Company on 14.09.2023. I have contacted so many times at your branch but they have not taken serious note nor guided me properly. Delivery boy also not provided open box delivery to me. Sir I have made video o[censored]npacking the parcel. Kindly arrange to return my mobile order. A line of reply is highly appreciated.

I ordered a product but it's not delivered on time. It had to deliver yesterday but yesterday after 3pm there was no update ... My order number is FMPP[protected]... I need my order ...please help me on this...

I placed an order in myntra with online payment. Oct 1st around 6.15 pm, a delivery agent from ur side called me telling me "Sir my phone's battery is dying so i need your phone number since i have to call u from a different phone when i reach ur location."
So I gave my phone number. Within the next 10 mins, I received an SMS stating that the parcel was delivered. But i haven't got the parcel nor i heard from him again.
I tried calling the number he called me from. But it asks for the three digit pin and replies that "the pin entered is wrong".
Please help me with this issue. Thank you.

Myself Shaik Kamaal Ahmed, resident of Kurnool, Andra Pradesh 518001. Mobile number [protected]. I have received a parcel which I have not ordered. Mobile number is mine and name on the parcel mentioned is my wife. The parcel contains 01 t shirt and 01 round neck, both are worn out and used ones. Pls guide me.

I had ordered Adjustable fit cargo pant-Black in small size on 18-Sep-2023 which amounted Rs. 899.
I received the product on 27th September and by paying Cash on Delivery of Rs. 899. But it turned out to be very cheap green leggings.
So, I request for refund of the amount or replacement with the original product. Pls consider my request as soon as possible.
Tracking ID of the product is STOC[protected]. The phone number which I received with tracking ID is [protected]. I'm attaching screenshot of the website from where I purchased it.

Please refund my money and take your product. Order id : 3292530

Name Nupur kopak, location nera jnv school, city pasighat, State Arunachal Pradesh mibile no -[protected]

Dear Team,
I'm Balendra Singh Baghel My Tracking Id -FMPP[protected] this Order Shipments date in Today But Today No Any Call Received And Im Chucked My Order So Your Delivery boy Remark fill customer call Issue

I have received damaged product and old product

Logistics guy threw parcel at doorstep and the product pickup is denied in name of seller policy. Behaved rudely and spoke inappropriately

I ordered product without calling, no information, order called by ekart person, added i cancelled like that why like this happened, who given rights to cancel orders

Hi,

I didn't order anything, but they delivered and got 1000Rs from my wife, I spoke with delivery boy he is not responding properly. i am not able to contact anyone so please help on this, i got below message from them.

Ekart Update: 4Pcs Men Trunks Underwear ... with tracking ID SPYC[protected] from Shipway, will be delivered today before 9pm (call [protected], PIN 108).

On 19/09/2023, I got delivered a product(shirt) which i was ordered by a website. But that shirt was used and damaged. After i completing puchase, I knew that I was scammed by fraudsters. And that shopping website is fully fake. So please refund my amount and get the product back.

Some like RS 11100 cutt with my account.

I am calling to the delivery person again and again but they are not picking up my product and they are telling it is not my responsibility to pick up as it belongs to other delivery agent. I was calling to person whose number i have received from ekart logistic for pickup. Still they are refusing to pickup my product.

Really harassing me again and again .

I Purchase a black saree from Sarieezy Order #SE16932. But they send me old grey saree . Delivered by ekart. Attached all necessary attachment.
Please help me to get my refund back

Dear Team,
My courier not received yet, which was expected by yesterday dated 21 Sep-23. Courier boy yesterday said that tomorrow but he didn't called me back yet.
Please call me immediately and deliver.