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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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Address: B4-301,THIRD FLOOR, SHIVPARK RESIDENCY, UMRA,UMRA TO VELENJA ROAD,SURAT, GUJARAT
Website: Flipkart

Hello sir/mam,

My name is Pradip and i am from surat. I have ordered realme book slim (laptop) on 19th September 2022. And my last delivery date is 23rd September. But unfortunately your ekart logistics (katargaam hub, surat) was not delivered my order on last date. And on 23rd evening i call delivery agent. And he told me that your order was delivering on 24th September means tomorrow of last date. And i am waiting for my...
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K
Khagen Shah
from Mumbai, Maharashtra
Sep 24, 2022
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Reschedule Delivery

Hello EKart,

My order delivery schedule showing at Flipkart is tomorrow - 25.09.2022. While tracking my shipment at EKART it shows, Received at Central Hub.. While talking to Flipkart Customer Care for more than 25 minutes, they are not able to reschedule my delivery for 26.09.2022 - Monday.

I am out of my town, My registered mobile number will be out of network coverage due to travelling from tonight 8.00...
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Nasmin Sultana
Sep 24, 2022
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Address: Dibrugarh,Ghurama
Website: [email protected]

I have done payment two times for one persal..The curiror boy Named Mr Saddam Ali, From Dibrugarh, Ghuramara, 1St he gv me a link for payment..after I hv done payment he said he doesn't receive the money..Again he said to me to give money through scan to his account via Paytm..n said ur money will b return...which was earlier i payed..but 24 hours time has already gone i hv not recived my money...money was 439...plz help..Otherwise i hav registers a case file for fraud...Against ECart
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    M
    Mishraw
    from Noida, Uttar Pradesh
    Sep 24, 2022
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    I have ordered on 22 September around 12:08 am when big billion day sale started. Initially it was showing that I will receive my order on same day i.e., 22 September but it got delayed to next day. On 23 September it started showing out for delivery from 3 pm.
    The delivery guy missed called me with single ring and transferred my order to next day. On 24 September i.e., today it started showing out for delivery from 8 am in morning.
    The product is still not delivered and delivery guy is not picking up phone.
    After few calls he managed to put his calling number to out of network area. I am still calling his number, either it says not reachable or ring goes and he does not pick up my call.
    Order tracking I'd is : FMPP[protected].
    Please help.
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      S.Chowdhury
      from Kolkata, West Bengal
      Sep 24, 2022
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      I have ordered an item from Momos.co and they have send it through Ekart logistics. After 19th of September there's no update regarding the order, nothing. Since its a prepaid order. I don't even know whether they have lost it or what. Pathetic service. At first the delivery date was 22nd September, then extended to 23rd then 24th and now no updates. WSPP[protected]
      Ekart Logistics customer support has been notified about the posted complaint.
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        S
        S.Chowdhury
        from Kolkata, West Bengal
        Sep 24, 2022
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        I have ordered an item from Momos.co and they have send it through Ekart logistics. After 19th of September there's no update regarding the order, nothing. Since its a prepaid order. I don't even know whether they have lost it or what. Pathetic service. At first the delivery date was 22nd September, then extended to 23rd then 24th and now no updates.
        Ekart Logistics customer support has been notified about the posted complaint.
        Sep 24, 2022
        Updated by S.Chowdhury
        WSPP[protected]
        Sep 27, 2022
        Updated by S.Chowdhury
        Since it's 3 day's the complaint have been forwarded to the 3rd class company ekart logistics but the complaints are going to deaf ears. Neither i got my product, nor any update or notification, nothing. Fake business, fake people are doing whatever they want and no one's there to take care of.
        Sep 27, 2022
        Updated by S.Chowdhury
        Fake tracking and product untraceable

        Sep 27, 2022
        Updated by S.Chowdhury
        Moreover there's not a single vaild email id or a customer care number that connects with ekart Logistics. I mean how unprofessional.
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          K
          Kreti
          from Agartala, Tripura
          Sep 24, 2022
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          I have requested for a return on 18th September and now its 24th September yet the pick up is not yet completed. Instead your delivery boy is giving excuses that their vehicle is damaged that's why they are unable to pickup the order. I want to return it so please do the needful ASAP and refund my money back. I have complaint twice by writing and thrice to the delivery boy please pick up my return order ASAP otherwise I will be bound to take action.

          My tracking ID is- FMPR[protected]
          SAFARI ECLIPSE 4W CHECK-IN SUITCASE
          Ekart Logistics customer support has been notified about the posted complaint.
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            M
            Mehraj.khan
            from Mumbai, Maharashtra
            Sep 23, 2022
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            Address: Amina nagar iddgah maidan near national School prem nagar jogeahwari East.mum.400060

            Mere name Mehraj khan.mujhe mera Order Ekart logistics se kal deliver howa our delivery man filpkart company employee ne delivery de.mere Order ka payment COD Tha but maine EKart ko online payment kiya.but mujhe mera order perfact nhi mila.mai 1400 rs Ekart Logistics ko pay kiya hai.mujhe mere order proper nhi mila.mujhe jo box mila tha FilpCart se parcel use maine jab open kiya us me 3 news paper fold the our china small speaker tha jo footpath Pe 200 ya 250 ka milta hai woh parcal ke under.Ekart Company ne mere saat fraud kiya hai .mai jbl flip 3Speaker+2 earpoud Social site se Order kiya tha but munhe mera product nhi mila.mere saat fraud hai mai Ekart Logistics Company Ko 1400rs Only pe kiya hai .mai ne mail mai sab detail our photo add kar de hai.Our mai police Station mai Complain kar de hai .mujhe mera paise refund Chaiye Ekart Logistics Company Se jo maine online paid kiya hai.mai filp Cart wale delivery man ka num be Send kar raha ho yaqeen nhi to baat kar ke Confirm kar Lena. This Num delivery man=[protected] ye num hah.mujhe mera refund delivery man bandhe se ya Cash de kar mujhe mera paisa wapas chaiye Ekart logistics Company walo se OK.

            On Fri, Sep 23, 2022, 6:32 PM Mail Delivery Subsystem wrote:
            Error Icon
            Address not found
            Your message wasn't delivered to [protected]@ekartcourier.com because the address couldn't be found, or is unable to receive mail.
            LEARN MORE
            The response was:
            The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/answer/6596

            [protected] Forwarded message[protected]
            From: Mehraj Khan
            To: [protected]@ekartcourier.com
            Cc:
            Bcc:
            Date: Fri, 23 Sep 2022 18:31:59 +0530
            Subject:
            ----- Message truncated -----

            On Fri, Sep 23, 2022, 6:32 PM Mail Delivery Subsystem wrote:
            Error Icon
            Address not found
            Your message wasn't delivered to [protected]@ekartcourier.com because the address couldn't be found, or is unable to receive mail.
            LEARN MORE
            The response was:
            The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/answer/6596

            [protected] Forwarded message[protected]
            From: Mehraj Khan
            To: [protected]@ekartcourier.com
            Cc:
            Bcc:
            Date: Fri, 23 Sep 2022 18:31:59 +0530
            Subject:
            ----- Message truncated -----
            Show quoted text

            [protected] Forwarded message[protected]
            From: Mehraj Khan
            Date: Fri, Sep 23, 2022, 6:31 PM
            Subject:
            To:

            Mere name Mehraj khan.mujhe mera Order Ekart logistics se kal deliver howa our delivery man filpkart company employee ne delivery de.mere Order ka payment COD Tha but maine EKart ko online payment kiya.but mujhe mera order perfact nhi mila.mai 1400 rs Ekart Logistics ko pay kiya hai.mujhe mere order proper nhi mila.mujhe jo box mila tha FilpCart se parcel use maine jab open kiya us me 3 news paper fold the our china small speaker tha jo footpath Pe 200 ya 250 ka milta hai woh parcal ke under.Ekart Company ne mere saat fraud kiya hai .mai jbl flip 3Speaker+2 earpoud Social site se Order kiya tha but munhe mera product nhi mila.mere saat fraud hai mai Ekart Logistics Company Ko 1400rs Only pe kiya hai .mai ne mail mai sab detail our photo add kar de hai.Our mai police Station mai Complain kar de hai .mujhe mera paise refund Chaiye Ekart Logistics Company Se jo maine online paid kiya hai.mai filp Cart wale delivery man ka num be Send kar raha ho yaqeen nhi to baat kar ke Confirm kar Lena. This Num delivery man=[protected] ye num hah.mujhe mera refund delivery man bandhe se ya Cash de kar mujhe mera paisa wapas chaiye Ekart logistics Company walo se OK.

            [protected] Forwarded message[protected]
            From: Mehraj Khan
            Date: Fri, Sep 23, 2022, 6:31 PM
            Subject:
            To:

            Show quoted text
            Error Icon
            Address not found
            Your message wasn't delivered to [protected]@ekartlogistics.com because the address couldn't be found, or is unable to receive mail.
            LEARN MORE
            The response was:
            The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/answer/6596

            [protected] Forwarded message[protected]
            From: Mehraj Khan
            To: [protected]@ekartlogistics.com
            Cc:
            Bcc:
            Date: Fri, 23 Sep 2022 18:39:12 +0530
            Subject: Fwd:
            ----- Message truncated -----
            Ekart Logistics customer support has been notified about the posted complaint.
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              I
              Inayath Raza
              Sep 23, 2022
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              Address: Ranebennur 581115 Ekart logistics

              Hi,

              I am Inayath Raza and my flipkart order ID is OD[protected], mobile [protected],

              I got a call from ekart guy from Ranebennur - 581115 and delivery guy asked me to give otp to cancel order so i gave otp thinking it OTP for cancellation but instead he logged my Flipkart account and cancelled order, I need my order now and please take a action on delivery guy, this is really bad thing its a privacy concern and lending to fraud
              Ekart Logistics customer support has been notified about the posted complaint.
              Still I haven’t received my order and also no action is taken on delivery guy

              I have raised complaint in Consumer forum
              docket number: 3860635

              I want my order to be delivered and strict action should be taken against delivery guy if not, then I have raise this issue to other concerned teams
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                anilkumar veeturi
                Sep 23, 2022
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                Address: Bholakpur, kavadiguda.
                Website: Flipkart

                I ordered a product. However delivery boy and came and went off and told that delivery would be given in evening. However I just want to check the status in evening he was Re-Sechuled the order and next day delivery boy also saying the order will deliver in evening or may be Re-Sechuled.

                May i request you to pls deliver my product immediately please.
                Ekart Logistics customer support has been notified about the posted complaint.
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                  Mihu manglani
                  from Khairthal, Rajasthan
                  Sep 23, 2022
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                  Address: Ward no 23 near shivam garden. Khairthal alwar rajasthan

                  Hey
                  We ordered an parcel from myntra which is libas women gray and gold yoke embreoidry front slit a line curta hem design plazo and dubatta
                  But we received the product with open parcel no tags no invoice no slip
                  Nothing
                  Now how can i return this product
                  That's why I want to complaint against your company and your executive suresh jaat
                  Plz resolve my issue immediately otherwise I will take serious action in consumer court
                  Ekart Logistics customer support has been notified about the posted complaint.
                  Sep 23, 2022
                  Updated by Mihu manglani
                  We received open parcel
                  With no original tags
                  No invoice
                  By your executive suresh jatt
                  And also different product received

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                    Subhojit445
                    from Kolkata, West Bengal
                    Sep 23, 2022
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                    Address: Mahatma Gandhhi Road, THAKURPUKUR, 48B

                    I did make complaint against a particular delivery boy some days ago and requested not to send him at my home again through flipkart. But day by day he is coming to my home and using abusive languages. And today he crossed all the limits. Out of the two items I have ordered I have taken one and asked him to take other. And then starts his abusive language. He was furious about why I'm not taking the order and started dragging my family too. If immediately no action being taken then I'll go legal against you guys. Contact me on [protected]
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      suresh kuna
                      Sep 23, 2022
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                      Myself suresh and I booked washing machine in flipkart and it is delivered today. But Ekart Delivery boys are didn't delivery my product at my given address. Previously one month back also I booked a lots of products in flipkart and the delivery service is also Ekart. But, this time they refused to deliver the product at my given address. so the ekart dropped my product from my given address 5kms away, due to this ekart misbehaviour I booked another small truck to take my product to my location and it charged around 450Rs for 5Kms. Wrost Experience with the EKart Services.

                      Kindly, I am requesting to take severe action on EKART Logistics company and their delivery agents for misbehaving with constumers.

                      Thanks & Regards,
                      KDV Suresh
                      +91-[protected]
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        surajsinghseo
                        Sep 22, 2022
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                        Hi,

                        My Product tracking id is: FMPR[protected]

                        I have a request for a refund on Tuesday 13 September and Flipkart Accepted my pickup date as 19th September but today is 22 and the delivery boy not picking up my product.

                        I am calling him every day to pick up the product but he is making excuses every day. I am going to attach my tracking details so you can see what's going on. I can't believe your services going too bad.

                        Regards
                        Suraj
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          neerajmicroinfosol
                          from Delhi, Delhi
                          Sep 22, 2022
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                          This is the worst logistics i have seen they keep on doing illegal practice like keeping the product and marking it delivered for customer and same goes with seller too showing 3 attempted and selling the product to the customer and collecting the money. Tracking id FMPP[protected] was supposed to be delivered 3 days before but they have kept it and updated it wrong and there is no support number where you can contact or raise the complaint they have mutual understanding and share the amount they get after making false update and cheat customers and seller. People trusting blindly are getting cheated thinking its a legitimate company but the user-end staff are thief . And the supervisor are with them to help and cover there false and illegal practise.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            A
                            Ashutosh7777
                            from Bengaluru, Karnataka
                            Sep 22, 2022
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                            Hello, my order of Flipkart FMPP[protected]
                            Has been dispatched to Malur instead of Bengaluru...kindly check the tracking details of my order its has been shipped to Malur kindly dispatch it to its original location as mentioned there in Bengaluru.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              Sachin Mundlia
                              from Hisar, Haryana
                              Sep 22, 2022
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                              Address: Village -Saharwa Hisar Haryana 125005

                              The delivery boy having very bad behaviour.and it's was not giving me details about my order was not delivered
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                Govardhan6
                                from Hyderabad, Andhra Pradesh
                                Sep 22, 2022
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                                My order didn't received at

                                Hi
                                My order didn't received at and my expected time of delivery was 20 September will I get my order or not please response and my tracking id is SMPP[protected] .so please make sure that my order will receive to me...
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                                Naresh Naidu11
                                Sep 22, 2022
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                                Address: Concept films private limited Gouri Shankar colony bunjarahills road no 10 Hyderabad

                                Order delivered yesterday but its looks already used product I want to return my order and refund my money it's a bad experience with ekart logistics
                                Ekart Logistics customer support has been notified about the posted complaint.
                                Sep 22, 2022
                                Updated by Naresh Naidu11
                                I want return my order
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                                  Lithish y
                                  from Tirupati, Andhra Pradesh
                                  Sep 21, 2022
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                                  Address: 20-2-567 Korlagunta

                                  I had purchased a product through snapmint app which gave delivery through Flipkart it doesn't working i tried to return exchange the product but they are not making me able to login so please help me through it kindly hope my request for help hears you thank you
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