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Ekart Logistics Complaints & Reviews

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Updated: Feb 27, 2026
Complaints 5507
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228
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 109

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Y
yash beast
Sep 21, 2022
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Yesterday a person from your side has come and having some issues in exchanging of old phone then he said that he is rescheduling delivery for today. But I didn't get my phone yet and also he is not picking up my phone.
Ekart Logistics customer support has been notified about the posted complaint.
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    R
    Rishi Singh
    Sep 21, 2022
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    I have ordered Vruta Trends Men Kurta and Pyjama set ( Order id : OD[protected], tracking id : FMPC[protected] from flipkart. It was going to be delivered on 19th September, 2022 but on the same day i got a message from ekart that your order has been rejected. on flipkart it is showing that order has cancelled by customer but i haven't cancelled my order, My order has arrived to the nearest hub near my location but instead of delivering the order, my order cancelled by the ekart . I therefore request to deliver my order and hoping some action should be taken in this regard.
    Thanking you.
    Ekart Logistics customer support has been notified about the posted complaint.
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      M
      Manikandan Gurunathan
      Sep 21, 2022
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      Address: 88,2 nd cross, 2 nd main road ,hutting colony, Indira nagar First stage, Indira nagar First stage
      Website: ekartlogistics.com

      SRTP[protected]

      the status shown as delivered . But actually it was not delivered to receiver. I am the receiver,
      Ekart Logistics customer support has been notified about the posted complaint.
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        V
        Vasanth RV
        from Sivakasi, Tamil Nadu
        Sep 21, 2022
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        In ekart logistics OTP is not received the order is not been delivered

        My order is out of order today the boy came and he said OTP in your mobile the OTP is not received and 10 minutes he checked my mobile finally OTP is not received then he said OTP is not received the order yet been delivered
        Please resolve this issue
        Sep 21, 2022
        Complaint marked as Resolved 
        Issue solved thank you
        Ekart Logistics customer support has been notified about the posted complaint.
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          A
          Adrishekhar Chowdhury
          Sep 20, 2022
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          My order id SRTP[protected]
          Delivery person tried many times but not receiving opt.
          Please help, the order is getting delayed many times.
          Ekart Logistics customer support has been notified about the posted complaint.
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            R
            Rad.rohit_verma
            from Indore, Madhya Pradesh
            Sep 20, 2022
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            Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

            Ordered my item on 10th of September 2022, it's been getting delayed without any reason customer care also doesn't know the issue.When I ask about where are they calling from they say I'm calling from Jammu and not giving any details (customer care no. ‪+[protected]‬). Now they are again adding days saying they will solve the issue but they also don't know what is the problem. Flipkart (ekart logistics) should just close your services if you don't care about customer's.
            Ekart Logistics customer support has been notified about the posted complaint.
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              S
              Sahil Barbhuiya
              Sep 19, 2022
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              Address: Kanakpur prt I near 90 no kanakpur lp school
              Website: Ekartlogistics.com

              Dear sir/mam I have placed a order on Flipkart which is shipped with the tracking number FMPP[protected] and also out for delivery I am still waiting but I have not got my parcel...
              Ekart Logistics customer support has been notified about the posted complaint.
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                S
                sum1542001
                Sep 19, 2022
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                I am suman bagchi a plus member of Flipkart from many years . Last year I ordered a jacket on a adress with giving extra delivery charges on Flipkart but delivery agent did not delivered my package on my adress he ask me to take the delivery from AMARWARA which is 9 km far from my location. After complaining many times on Flipkart no resolution was provided to me after three days my order was automatically cancelled and price was increased so i can't buy this. This time I ordered a ADIDAS shoes from Flipkart rs1605 ORDER ID -OD[protected] but this time also delivery agent ask me to collect my order from AMARWARA which is 9 km far from my location. Now this shoes price is 2300 i want my order on my door step which is the policy of Flipkart. As a plus member i really upset with this service.. i want my order as soon as possible...
                Ekart Logistics customer support has been notified about the posted complaint.
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                  S
                  Smitha suraj
                  from Bengaluru, Karnataka
                  Sep 18, 2022
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                  I have not orderd this product only.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    A
                    Ankita Mangraj
                    Sep 18, 2022
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                    Hello Team,

                    We placed Order ID # 4552 on September 4, 2022 via DameHealth . The Order [1] was expected to be delivered by 10th Sep.When we checked the tracking with tracking Id "SRTP[protected]" for our order via Ekart logistics online.It was showing eKart Order had "OTHER_STATE_MISROUTE" on 12th Sep & the Order is yet to be delivered. Now the parcel has gone to Kolkata again from bangalore location on 16th Sep. We are also trying to reach you over phone. But no luck. This horrible delivery experience is not acceptable. Could you please take an action on this and respond ASAP.

                    Regards, Ankita
                    [1] https://shiprocket.co/tracking/SRTP[protected]
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      D
                      DIVYANSHU SINGH CHAUHAN
                      Sep 18, 2022
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                      Address: Kanpur

                      I don’t get my parcel on expected date and my shipment also reached to near delivery hub at right time.I didn’t get it why they’re not delivering it and keeping it with them.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        G
                        Gurdeep ji
                        Sep 18, 2022
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                        Where is my parcel.
                        Trecking id - FMPP[protected]
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                          B
                          Black-Diamond
                          from Jaipur, Rajasthan
                          Sep 18, 2022
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                          Address: Jaipur

                          Dear Ekart,
                          I am a flipkart seller and Why Ekart logistics allowed a person to take shipments without proof of FE ID.
                          No anyone FE havo no ID Proof, Why, And Why Ekart Allowed.
                          Issue - Kanapura Hub, Jaipur
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                            H
                            Harinath Yerra
                            Sep 18, 2022
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                            Address: 284/4, Cavalry Barracks,, Cariappa Marg, Secunderabad 500010

                            Tracking number https://shiprocket.co/tracking/SRTP[protected]

                            Neither the delivery agent contacted us nor the package delivered. Needful be done please
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              A
                              aashiii_1
                              from Meerut, Uttar Pradesh
                              Sep 17, 2022
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                              It is to inform you that my PW yakeen module parcel that had to be delivered on 29 August couldn't; be delivered due to some OTP issue and till date, it is not shown, this is highly affecting my studies.
                              I request you to plz take immediate action and deliver my parcel asap.
                              DETAILS:- Order ID :- 62ebad36883d5900117dfd1, Tracking ID :- PCMP[protected]

                              Thank you
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                K
                                kush911
                                from Siliguri, West Bengal
                                Sep 17, 2022
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                                Resolved

                                Hello i have shipped a package via ekart Logistics AWB number - SRTP[protected]
                                Its been 4Days its still Showing Shipment Picked Up.not shipped yet... please help me im worried
                                Apr 20, 2023
                                Complaint marked as Resolved 
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  K
                                  KabirGroverofficial
                                  Sep 16, 2022
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                                  Waiting from a long time orders not delivered yet, no update on tracking URL also very poor customer support.

                                  Order ID [protected]
                                  Order placed on 2nd September 2022
                                  Tracking id: SRTP[protected]
                                  Please resolve the issue Asap🙏
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    R
                                    rohitk.15.10
                                    Sep 16, 2022
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                                    Address: G-2, Gangeshwar Tower, Rajunagar, Dombivli (west)

                                    I ordered the Realme Buds Air 3 headphones from Flipkart and it has been over an week the order has not been delivered by Ekart logistics which is th delivery partner.

                                    order ID (OD[protected]
                                    Ekart Tracking ID : FMPP[protected]
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      S
                                      Surabhi panda
                                      Sep 16, 2022
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                                      Hi,
                                      My order I'd number [protected] from silver tulsi mala. Tracking id number NMBP[protected]. The courier boy didn't give my product to me because of some otp issue. I saw my number on the product, name address. I give him the proof that i ordered it. But he denied to give me the product...I asked the company that i faced these issues. A employee of silver tulsi mala said that they give you the correct number. How can this possible i didn't received a OTP. Please help me...solve my problem . I send his number if you have any doubt please call him. And please solve rhe problem

                                      ---
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        D
                                        Dinesh Syal
                                        Sep 15, 2022
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                                        I have received missing product 2nd time ...i have ordered it from Flipkart...they have rejected my complaint... saying that its ekart logistics fault
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