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Poorvika Mobiles Customer Care
Poorvika Mobiles Pvt. Ltd.
Customer satisfaction rating: 87%
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714
COMPLAINTS

Poorvika Mobiles Customer Care

Poorvika Mobiles Pvt. Ltd.

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Address
Admin Office No. 30, Arcot Road, Kodambakkam
Chennai
Chennai District
Tamil Nadu
India - 600024

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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282
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118

Customer satisfaction rating
87%
Complaints
714
Pending
19
Resolved
613
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon 10:00 am - 07:00 pm
Tue 10:00 am - 07:00 pm
Wed 10:00 am - 07:00 pm
Thu 10:00 am - 07:00 pm
Fri 10:00 am - 07:00 pm
Sat 10:00 am - 07:00 pm
Sun Closed

Poorvika Mobiles related photos (208)

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Poorvika Mobiles Complaints & Reviews

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Poorvika Mobiles — Defect memory card - reg;

 arjustin on Aug 5, 2020
Dear sir,

On 3rd august, 2020 i purchased samsung tablet, 128 gb sandisk memory card and other items listed...
Complaint category Other

Poorvika Mobiles — Bajaj emi card and mobile.

 Kkr143 on Aug 4, 2020
Hi,

I purchased the mobile samsung a30s on 11.01.2020 from indiranagar poorvika mobile show room very bad...
Complaint category Mobile Handsets

 sanjuvigasini on Aug 3, 2020
Dear sir
I would like to get a duplicate copy of the bill as i lost the original copy.
Model iwatch series 3
Serial no: g99c709sj6hx


Duplicate copy of bill
Duplicate copy of bill

Complaint Status


[Aug 03, 2020] Poorvika Mobiles customer support has been notified about the posted complaint.
Dear Customer,

Please provide the following details to support.

Date of invoice
Branch Name
Invoice customer name
Invoice customer contact number

along with above details request you to send ID proof of customer.

[protected]@poorvika.com

Sincerely Yours,
Customer Support
Complaint comments  Add a commentComplaint category Jewelry & Watches

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     sanjuvigasini on Aug 3, 2020
    I recently got an iwatch series 3 from poorvika.
    But the screen quality was not as good as we expect an apple product to be. I just kept it on the table with force and the screen cracked completely as if it fell from the screen floor. Iam really upset about it and would like an replacement

    Complaint Status


    [Aug 03, 2020] Poorvika Mobiles customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Jewelry & Watches

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      Poorvika Mobiles — Order not received [Resolved]

       Abijith P Abhijith on Jul 30, 2020
      Order an mobile phone on 19/07/2020 through there online platform . its status is ready to ship . no progress yet . had ordered...
      Complaint category Mobile Handsets

      Poorvika Mobiles — Regarding charger

       sai vishal naik pawar on Jul 30, 2020
      Dear sir I have booked redmi 2a fast charger but not didn't get delivered ordered it more than a week ago but till now there...
      Complaint category Mobile Handsets

       dns.manju on Jul 29, 2020
      Purchased samsung galaxy m11 on online on 18th july and delivered on 22nd july, but day one the phone is not charging and no one is responding for emails and whatsup.

      Kindly replace the faulty mobile or refund.

      Order no.378585
      Date of order 18.07.2020
      Date of delivery 22.07.2020
      Model - samsung galaxy m11 black

      Regards,
      Manjunath s
      [protected]

      Complaint Status


      [Jul 29, 2020] Poorvika Mobiles customer support has been notified about the posted complaint.
      Dear Customer,

      Request you to visit service center to verify the complaint and support.

      For more details please write to us @ [protected]@poorvika.com

      Sincerely Yours,
      Customer Support
      Dear Sir/Madam,

      As per your (poorvika) customers care instruction, i went to samsung service center at nanjangud on 31.07.2020, it is around 35 kms away from my home, but they said they are not working and told me to visit mysore service center.

      on 31st july, i went to mysore samsung service enter (Revannas Service center) at 6 PM, but they were closed, as per samsung website they are working till 8 PM.

      Again on Saturday, 2nd july i went there and they checked my mobile and told service engineer is not available, please come on Monday.

      YESTERDAY (03.08.2020) i went at 10:30 AM and waited till 12:15 PM but shop doesn't get opened.

      I am really fedup with the service from Poorvika/Samsung.

      Regards,
      Manjunath S
      Complaint comments  Add a commentComplaint category Mobile Handsets

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        Poorvika Mobiles — Product sold by Misleading Customer

         sameer300 on Jul 28, 2020
        I had placed on their website for Apple airpod 2 with wireless charging case, but they tried to cheat me and this is a clear...
        Complaint category Electronics & Appliances

         Murali6055 on Jul 28, 2020
        I have brought new samsung a71 mobile in your old washermenpet branch. Due to some issue mobile charge is not happening. Two days my new mobile was not delivered. Very worst services from ur washermenpet manager vijay.

        Complaint Status


        [Jul 28, 2020] Poorvika Mobiles customer support has been notified about the posted complaint.
        Dear Customer,

        Thanks for sharing the issue, request you to contact branch for replacement and resolve the complaint asap.

        Sincerely Yours,
        Customer Support
        Dear Customer,

        Thanks for sharing the issue.

        Request you to contact branch for replacement.

        Sincerely Yours,
        Customer Support
        Complaint comments  Add a commentComplaint category Mobile Handsets

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          Poorvika Mobiles — Earphone one side not working

           Alam Saleem on Jul 24, 2020
          I brought a realme buds wireless earphone on poorvika mobiles in bangalore on 15/01/2020 and my headset one ear stop working...
          Complaint category Electronics & Appliances

           sarumathy on Jul 20, 2020
          I bought v1 7 mobile in your padi poorvika shoow room i already said to ur staff kindly put the bill in our company name and gst number, but your employees wrongly entry the bill in my name, when i seen the bill in my house then i shocked bill is wrongly updated in my name then i suddenly return back to your shoowroom they simply said said once we entry the bill means we cannnot able to change then i argued with them they simply said yes we forgotten to entry your gst number in the bill we can't able again update your bill in the busy situation here after don't come to our showroom again then i asked superior officer contact addressor mobile number then the simply drag for couple of days, so kindly resolve my problem as soon as possible thanking you

          Complaint Status


          [Jul 20, 2020] Poorvika Mobiles customer support has been notified about the posted complaint.
          Dear Customer,

          We regret for the inconvenience any caused, please share your invoice bill to us to support.

          [protected]@poorvika.com

          Sicerely Yours,
          Customer Support
          Complaint comments  Add a commentComplaint category Mobile Handsets

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            Poorvika Mobiles — Product not delivered [Resolved]

             k.karthick Karthick on Jul 18, 2020
            I have placed an order on july 11 2020. Its 8 days now, no product delivered yet. I have spoke to atleast 15 customer care...
            Complaint category Mobile Handsets

            Poorvika Mobiles — complaint reg my new lg w30 pro purchased online

             reknac on Jul 18, 2020
            I bought a new lg w30 pro mobile online from poorvika on 6th july. It was delivered on 8th to me. I'm highly unsatisfied with...
            Complaint category Mobile Handsets

            Poorvika Mobiles — Worst treatment of customers

             Jacoob on Jul 17, 2020
            My self immanuel i visited poorvika mobile showroom 100ft road gandhipuram coimbatore branch. While i entered the shop no...
            Complaint category Mobile Handsets

            Poorvika Mobiles — order successful but status still in processing for more than 2 days [Resolved]

             Hari Sivaji on Jul 15, 2020
            I have ordered oneplus 8 pro on july 13 through online
            As per the website order is available for regular delivery and...
            Complaint category Online Shopping

            Poorvika Mobiles — Item not delivered

             Thulasi Ram Yuvaraj on Jul 15, 2020
            Hi
            I ordered a samsung a21 online with 2 hour delivery option in 13th july 20. Till now there is no information on...
            Complaint category Mobile Handsets

            [Resolved]

             sindhu lekshmi on Jul 11, 2020
            Sir,
            I purchased nokia phone model 105 from poorvika keelkattalai in the month of february. I lost the bill, now the phone is not working.
            When i asked showroom they told for this small mobiles duplicate bill will not be provided.


            Requesting you to please provide me a duplicate bill soft copy

            Thanks
            Thanesh
            Complaint marked as Resolved 2020-07-20 21:58:28

            Complaint Status


            [Jul 11, 2020] Poorvika Mobiles customer support has been notified about the posted complaint.
            Dear Customer,

            Please share the invoice bill name, contact number, Imei number to us, will check and support.

            [protected]@poorvika.com

            Sincerely Yours,
            Customer Support
            Dear Customer,

            Please share invoice bill Name, Contact number and imei details to us, will verify and support.

            [protected]@poorvika.com

            Sincerely Yours,
            Customer Support
            Dear Customer,

            Please share invoice bill Name, Contact number and imei details to us, will verify and support.

            [protected]@poorvika.com

            Sincerely Yours,
            Customer Support
            Dear Customer,

            Please share invoice bill Name, Contact number and imei details to us, will verify and support.

            [protected]@poorvika.com

            Sincerely Yours,
            Customer Support
            sindhu lekshmi's [Complaint's author] reply, Jul 13, 2020
            IMEI 357727106640524
            INVOICE NAME S THANESH
            8344022303
            Complaint comments  Add a commentComplaint category Mobile Handsets

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              Poorvika Mobiles — Iphone 11 red 128gb

               Sajishhh on Jul 11, 2020
              I have ordered iphone 11 red 128gb 5days back. When i book via online it says 2hrs delivery and they charged me extra 50rupess...
              Complaint category Mobile Handsets

              Poorvika Mobiles — Order not delivered and no update by the customer support

               binitshah277 on Jul 10, 2020
              I have placed an order with 2 hours of delivery. I have been trying to reach the customer support and all that the support...
              Complaint comments  Comments  (1)Complaint category Mobile Handsets

               Hermione J Granger on Jul 10, 2020
              Hi,

              I had placed order for redmi note 8 pro on thursday (July5th). After payment an agent from your centre called for confirmation. He had promised me 2 days delivery and said he will inform me once the order is assigned. When i called him the next day he was saying that he will call back to me after assigning the courier, but no one had called me till now and whenever i call they are not even attending my calls for two days. When i call from different number they are atending call and after that they are ignoring calls from that number too.. Kindly take initiative and make my order to. Be delivered soon

              Complaint Status


              [Jul 10, 2020] Poorvika Mobiles customer support has been notified about the posted complaint.
              My order number is 361377
              Dear Customer,

              We apologies for the delay, courier got dispatched and hope you got tracking id, once received kindly resolve the complaint.

              Sincerely Yours,
              Customer Support
              Hermione J Granger's [Complaint's author] reply, Jul 18, 2020
              Right ya. The courier has been assigned a week ago. But till now I did'nt receive the courier.
              Complaint comments  Add a commentComplaint category Movement & Delivery

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