Poorvika Mobiles Customer Care
Poorvika Mobiles Pvt. Ltd.
Customer satisfaction rating: 92%
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601
COMPLAINTS

Poorvika Mobiles Customer Care

Poorvika Mobiles Pvt. Ltd.

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Address
Admin Office No. 30, Arcot Road, Kodambakkam
Chennai
Chennai District
Tamil Nadu
India - 600024

Customer Care Phone Numbers and Contacts

Phone:
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Customer satisfaction rating
92%
Complaints
601
Pending
0
Resolved
551
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
SunClosed

Poorvika Mobiles related photos (91)

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Poorvika Mobiles Complaints & Reviews

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Poorvika Mobiles — samsunga30

 Prathap Kutti on Sep 21, 2019
I bought a samsung SamsungA30 in poorvika mobiles in thoraipakkam branch chennai on july 21 th 2019. i lost my phone. To file a police complaint needs a bill copy of phone, and i just lost a bill copy of phone which is given by poorvika, so i need an duplicate bill copy. So plz give that duplicate bill copy. I[censored] dont give that i can' register the police complaint, Thank You....
Complaint comments  Read comments Complaint category Mobile Service Providers

Poorvika Mobiles — anker soundbuds rise (neck band) bluetooth

 Manjurachu on Sep 20, 2019
I bought a product anker soundbuds rise (Neck band) bluetooth sound effect is not good and it is not cover the range as well. I want to return it back. I am not liking the that bluetooth headphones any more.

Can you please address this issue so that i will return and get refunded.

Please help me in that to get this issue resolved as soon as possible...
Complaint comments  Read comments Complaint category Electronics & Appliances

Poorvika Mobiles — jbl earphones [Resolved]

 Shayak Mukherjee on Sep 12, 2019
I have bought jbl earphones tune110 from poorvika mobiles bangalore, kormangala 2nd block, madivala, on 11 th april 2019. One of the side of the earphone stopped working. I went to the store, as they had said earlier, i can come and replace in poorvika store itself. I went as told, but the manager denied completly. Asking me for proof. I showed him the bill. But he treated me badly. The manager was not able to convey properly. I was talking in english, but he conveyed in local language. (Weird being a store manager). I have earlier bought lot of products from poorvika. But this behaviour now is...
Complaint comments  Read comments Complaint category Electronics & Appliances

Poorvika Mobiles — tempered glass charged 10 times the cost

 Mallikarjuna Patil on Sep 9, 2019
Y name is Mallikarjuna Patil. I had purchased Tempered glass for my Wife’s iPhone XS Max. I had asked the price and your executive kept ignoring till it came to swiping my card for payment. He charged me 2499/- for a tempered glass which is 250/-. Ten Times!!!
He didn’t even inform before he started putting the glass. This is completely unacceptable. I would raise it with consumer forum is not sorted.

This is in Sholinganallur, Chennai

Bill: GSI/SHOL/6044

Regards,
Mallikarjuna Patil
[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — oppo f11 pro

 Prasannadhevi on Sep 5, 2019
I purchased this phone on 9 th of august 2019 they said there is one gift induction stove and told me to collect on tuesday.
After continuous complains given to poorvika till today they didn't even bothur about my gift.

Poorvika is only giving wrong committments to the customer.
And this phone is not working propetly i was planned too purchased vivo but they insist to buy oppo...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — vivo y17

 Girish ramanna on Sep 4, 2019
I purchased new phone on September 2nd, went to purchase redmi note 7pro, sales guy said it's not good and suggested to take vivo y17 with that he said he will give complimentary headphones if I pay 500 extra I was forced to take headphones, they said phone costs 16000/- but bill given was for 13000/- and 3500/- was billed for headphones, I asked them to give full amount bill for mobile which they denied, phone is also not at all good they said very good phone but it's not at all good for this price range I said I want to return it but they are not accepting it...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — irresponsible of poorvika mobile [Resolved]

 VasuArmy on Sep 4, 2019
I am vasu.. I got honor 7c mobile on 02/09/2019 at 11:00 am in palacode branch.. I got issues in mobile, same day i went to showroom i explained about issues of mobile... Manager is not take response of that mobile. Manager is talking unnecessary words with me. And poorvika mobiles manager not returning money and not to arrange alternate new mobile.....
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — try to exchange mobile in less than 12 hrs from purchase

 Crazy Gunner on Sep 3, 2019
I bought iphone xr 128gb from poorvika mobiles kanchanchavadi chennai yesterday night around 9:00 pm on[protected] i had issues with performance of the phone and camera. They are not at all helping guys who are there and customer support, hardly it has been 12 hrs and they are not replacing or returning. Horrible please help me out. Himanshu mishra [protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — theft of mobile phone

 Adithya_Kowshik on Aug 30, 2019
Hi, i have bought a samsung a30 mobile at poorvika, adambakkam showroom on 18/08/2019, and on 27/08/2019 at 6.35 pm and someone stole it from me. I have also given the police complaint on g1, vepery police station at the same day after i found out that the mobile phone has been stolen from me. I wanted to know whether i can claim any theft insurance for the mobile....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Poorvika Mobiles — complement

 [email protected] on Aug 26, 2019
I bought a oppo f11 mdel in poorvika mobiles velachery showroom, they assured me to give a oppo speaker as a complement, but after purchase they asked me to wait for few days then later they were not even responding to my phone calls. When i reached the showroom they insulted me by giving a used speaker and arguing that it is the complement. I am much displeased over their unruly attitude. I am been a regular customer for poorvika for past many years. I expect the issue to be answered....
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — micromax tab

 Sureshkbp on Aug 22, 2019
We bought a micromax tab few days back from poorvika mobiles, no. 2393/2, roopa complex, kammanahalli main road, bangalore 560084. As this was bought for gifting, came to know about the defect only after a week. The tab was taken to the shop to get it checked.

After checking, we were told that the camera has issue and since the same is on warranty, can be rectified in two days.

The tab was taken on 15th aug at 7.30 p. M. Waited for a call from the service guys for 2 days and visited the shop only to know that they need two more days as sunday was holiday..
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — online phone order sale worst service ever [Resolved]

 Kalaiselvan Subbiah on Aug 21, 2019
I have ordered a grey color mobile nokia 3310 online at poorvika website (Order id:295644) on 14/08/2019. Got call from courier company to collect on 17/08/2019.
My cousin personally went to collect the parcel.
He got a surprise there. The box was opened and the mobile was not even packed with a proper branded nokia box. Attached the photo of parcel.
The red color mobile (Ordered color was grey) was pretty visible to him without opening the box because the parcel got tampered already.
Then, he didn't accept the parcel and ask them to send back.

I have called...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — cheating bill amt [Resolved]

 Vajra [email protected] on Aug 21, 2019
I purchased a nokia 106 on 20.8.19 for my spouse at poovika show room gudiyattam. I am only perched nokia 106 model. Amt.1116.07 only but my sbi card us e amt.1450 next don't purchased smart case a. Silicon. And. Sreen card. But my any extra use card amt.
Mobile amt.1116.07
Smart case. 84.00+tax.66.00+15.00
Screen guard. 84.00+tax.66.00+15.00 total use my sbi card rs.1450.00
Total cheating my card and amt clear pls...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Poorvika Mobiles — duplicate bill copy req

 RRPL MVM on Aug 17, 2019
I bought a vivo 11pro in poorvika mobiles in avinashi road, hopes, coimbatore - 641004 on november 21th 2018. Now display damaged, but i lost my phone bill which is given by poorvika mobiles. So i need an duplicate bill copy. So i asked that bill copy in that branch but they are not providing. So plz give that duplicate bill copy. Thank you.
Billing name :m. Saravanan
Mob model : vivo 11 pro...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Poorvika Mobiles — misguiding by sales people and arrogant behavior - moulivakkam branch [Resolved]

 nsdesigan on Aug 12, 2019
Hi,
I purchased a vivo y15 mobile on 31.07.19 for my spouse at poorvika showroom moulivakkam branch chennai. I went to purchase samsung model but the sales person misguided me to purchase vivo mobile stating it's good. I also sailed through the words and purchased vivo y15 mobile. From last week observed that the video call quality and charging is not up to the mark. Yesterday (11.07.19) around 9pm i went to the showroom and complaint the same. At the time of purchasing sales person told that any issues with the mobile within a month will be replaced. But yesterday the behavior of staff...
Complaint comments  Read comments Complaint category Other

Poorvika Mobiles — dealing the customer [Resolved]

 bssatheeshbabu on Aug 7, 2019
Hi,
I buy a mi 7 mobile on 31/07/2019 and my mob no is [protected], by today some issues on mobile so i approach the showroom but the sale representative not properly responded and he is showing the way to service center of mi. My doubt is why u are requite incapable personalities. One another is your showroom only have idea in selling in the mobiles.

Satheesh babu...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — oppo f11 [Resolved]

 Syed Sameer Markhal on Jul 31, 2019
I have bought oppo f11 and your salesman told this mobile is best in gaming but this is the worst mobile i have ever used and i have bought this mobile only 1 day before so i want to return this mobile and want to buy any other gaming mobile and seriously take action against your salesman for making fool of costumer and its a request take this mobile or else i will this mobile in your showroom...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — complaint regarding bad service at poorvika mobiles, electronic city phase 2 [Resolved]

 RadhikaVenkat on Jul 29, 2019
Bought a vivo y19 phone from poorvika at ananth nagar layout, electronic city phase 2. They convinced to buy an airtel sim saying that 2000 rupees cash back into the airtel wallet, without explaining the entire concept of that.in the mean time, when the sim got activated, we got to know that the sim is used by some other person and we receive many calls at night which are not known to us. When i complained this to the poorvika store, they carelessly answer we ll check and let u know. Its almost 3 days, thy never get back. Am fed up with them....
Complaint comments  Read comments Complaint category Mobile Service Providers

Poorvika Mobiles — given not working headset [Resolved]

 g1997 on Jul 28, 2019
I have bought one plus 7 in arakonam poorvika and they gave me one headset which doesn't work i have spoke with that branch manager they are telling they don't have any stock.. Wt i should do.. My mobile no [protected]. And i ordered 3 phones one week before i buy but they made me to wait many hours and give headset like this.. Such a worst branch i have ever seen.. No proper response to customer. I need good working headset now.. And i am coming from little far away from that branch for that one plus 7 mobile they have made me to visit that arakonam poorvika 2 times again they are telling they will...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Poorvika Mobiles — cash back not received for mobile purchase

 velusamy p on Jul 21, 2019
Purchased the Samsung J6 model mobile from Poorviks mobiles, 100 feet road on 14.01.2019. 10% cash back offered while swiping credit card, Citibank and it will be credited within 90 days. The cash back amount around Rs. 1200 is not received in my account even after 150 days. Approached the show room but there is no firm response till date....
Complaint comments  Read comments Complaint category Mobile Handsets

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