Poorvika Mobiles Customer Care
Poorvika Mobiles Pvt. Ltd.
Customer satisfaction rating: 92%
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569
COMPLAINTS

Poorvika Mobiles Customer Care

Poorvika Mobiles Pvt. Ltd.

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Address
Admin Office No. 30, Arcot Road, Kodambakkam
Chennai
Chennai District
Tamil Nadu
India - 600024

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
92%
Complaints
569
Pending
0
Resolved
523
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
SunClosed

Poorvika Mobiles related photos (86)

Poorvika Mobiles Complaints & Reviews

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Poorvika Mobiles — no reply of previous complaint

 hirenvikam on May 24, 2019
Dear sir i have taken samsung a 7 mobile on 25.12.2018 from poorvika mobile at phoneix velacherry. At time of purchase they informed cash back of rs. 500 and 5 % cash back on emi convertion . I recevied rs. 500 in month of march 2019 and so far 5 % cash back have not credited despite sa many call at branch no proper reply and despite complaint no feed back recevied from poorvika from 15 days ....
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — telling lies fake bills cheating the customers

 Veda Murthy M on May 22, 2019
I bought one oppo mobile they said rupees 12000 for rupees 11000 mobile and gave some cheap accessories and prepared some fake bills and cheated and and when i saw in online poorvika mobiles the rate of the cell phone was 11000 but they have collected rupees 12000 from me for the cellphone and they have cheated me they gave some accessories of 400 rupees and have cheated me. I don't need any business with poorvika mobiles. And i need my amount to be refunded as soon as possible. Store people behaviour is very rude and bad they don't know how to converse with the people. The store persons are telling...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — cheated by poorvika

 abhiban83 on May 19, 2019
I took my new samsung s10 plus phone today to get a tempered glass on my phone.

I was told that there's is no tempered glass but a scratch proof cover for the phone which i agreed to put.

The guy placed it in the most horrible manner with multiple marks and bubbles inside. Inspite of raising an objection to the quality of work... I was asked to pay. The manager present was shantha kumar who said that the bubbles would go in sometime. It has been a day and the bubbles are still there.

The man who applied the cover was so cunning that the moment he saw...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — selling fake products and not refunding my money

 Drgokul Raaj on May 17, 2019
I own a gionee a1 plus and after a week i came to know that device has some display issue and it's hanging and overeating... Really disappointed with the device and i felt like my whole money was wasted... I contacted the nearby service center and they are very careless and not even responding to my issue and moreover they are just trying to loot my money and time... I don't know what to do with this device... I want poorvika to get this device back and refund the money i paid... I want a immediate response from the poorvika... I can't able to get this sorted by service centre...

Kindly...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — complaint regarding credit card cashback offer poorvika

 AyanMsrim on May 11, 2019
I have purchased lg g7 thinq mobile from poorvika mobile store, mathikere on 1st nov 2018. I used my axis bank credit card as the store manager told me i'll get a cash back of rs 3500 within 3 months, but till now i have not received the cash back. I have visited the store 3 times, but my issue is still not resolved, i have not received the cashback. Axis bank told that it was merchant offer, so they have no information about this offer.
Registered complaint in "www.consumercomplaints.in". After that, i got a call from poorvika cuatomer service, they told me to mail 3 months bank details,...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — sbi cash back

 hirenvikam on May 9, 2019
Dear sir

I have purchased a samsung a 7 from phoenix poorvika on 25.12.2018 where i was told i will be getting rs. 500 cash back for sbi card and 5 % cash back for emi converstion. I have recevied only 500 cash back and 5 % cash back still not recevied. I have called several time to your shop but no response i have got yet. Kindly look into it and do the needfull thanking you...
Complaint comments  Read comments Complaint category Mobile Service Providers

Poorvika Mobiles — cash back not received

 PrakashKumar S on May 5, 2019
Last year 31st oct'18 i purchased one vivo mobile at poorvika mobiles, i am eligible to get the 5% cash back. I have done transaction of 11990 rs on 31st oct'18 at poorvika through hdfc credit card but till date i didn't received the cash back. Kindly credit my cash back amount asap.

My credit card number : [protected]
Mail id : [email protected]
Mobile number : [protected]

Regards,
S prakash kumar...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Poorvika Mobiles — iphone 6s tempered glass worst quality [Resolved]

 Balaguru Nattar on May 2, 2019
Hi i was purchase a iphone 6s tempperd glass worth 1000 before one week that tempperd glass was not fixed properly by the salesman it have bubbles and some carcked at fixxing time so i was loss 1000₹ now i asked the poorvika show room salesman's he didn't responce properly and harshed me so take a action please please please thank you take action.....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Poorvika Mobiles — complementary or gift not given [Resolved]

 Jaij8 on Apr 18, 2019
I was buyed a nokia 6.1 plus on 7/4/2019 in vijayanagar bangalore-560040. But day 1 to till today, i didn't get. Your employee or executive are telling that no stock, so com on some other day.. But 10days over. I know what is going on internally, they are cheating a customer, by telling lies. They are distributed the gifts internally to their employees itself.. Why you people doing cheating to customer s like this... I will put on social media abut this......
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Poorvika Mobiles — purchase of vivo v15 mobile [Resolved]

 Tasmeen on Apr 15, 2019
Purchased vivo v15 mobile on emi with zero down payment scheme on[protected].
The information given by the executive was zero emi scheme and 2600 rupees should be paid as advance emi for one month. After generating the invoice for mobile the executive told the amount paid is against insurance. Now 2600 rupees is charges extra by giving wrong information of product.
Total cost to be charges for mobile was 29400. (28999 for mobile and 400 processing fees). But they have charges 2600/- extra as (2400 insurance and 400 processing fees) when asked about this they told the bill is generated...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Poorvika — protection pro [Resolved]

 Deepika kalyani on Apr 12, 2019
I have bought vivo v15 pro in poorvika mobiles, kodambakkam, near meemakshi college. Staff from same showroom installed protection pro on both the sides of my new mobile. I was told that within 4 hours gel will be dried and display will be clear. Even after 14 hours gel didnot dried, i visited same store for assistance, staff told it will take 2 to 3 days for gel to dry. Now its been 2 weeks i am using this mobile but still display is unclear. At the back side i could see patches, as if water spilled between mobile and back cover. Fact is gel didnot dry on both the sides of mobile, i am highly disappointed...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — headphone [Resolved]

 vaithi050181 on Apr 9, 2019
Dear sir / madam, i bought one philips headphone 06.04.2019 at poorvika mobile valasaravakkam branch rs.399/-. That same day i checked while after reaching my home i am not satisfy with that headphone mic. That same day i went and asking i need change the piece i will buy other brand with more than high rate instead off that headphone. The showroom sales person said, once we billed we cant able to change. I am realy unhappy with this poorvika terms. Its if i am agree next day or after two days i try to change another. But same day its cant change they said. Suddenly i give that headphone to showroom...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — complaint regarding credit card cashback offer [Resolved]

 AyanMsrim on Apr 7, 2019
I have purchased lg g7 thinq mobile from poorvika mobile store, mathikere on 1st nov 2018. I used my axis bank credit card as the store manager told me i'll get a cash back of rs 3500 within 3 months, but till now i have not received the cash back. I have visited the store 3 times, but my issue is still not resolved, i have not received the cashback. Axis bank told that it was merchant offer, so they have no information about this offer. This is simply harrsaing a customer again and again. Please do the needful so that i can get the cashback amount asap. Already sent mail to [email protected],...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Poorvika Mobiles — deceive sale [Resolved]

 Sudhakar23 on Apr 7, 2019
Service boys very bad... Few days back buying skullcandy headset.. That original cost rs 2990/- but they deceived...
Branch manager sale that rs 3500/- for me... I'm regular customer in poorvika mobiles... I'm last 6month buying 50000 worth 3 nos mobiles. I have profe... I'm never expecte from u... Pls correct this problems...in tiruvottiyur branch... Near theradi bus stand... Strongly recommend all people don't go nd buy poorvika mobiles... Product...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — regarding duplicate bill for sale my mobile phone [Resolved]

 deepandn on Mar 24, 2019
I have purchased i phone 7 black 32gp on 19/10/2019 at madurai kalavasal. My name is b deepan my mobile no is[protected] i need to sale my mobile phone for some urgent but i missed my original bill kindly send duplicate bill my gmail is [email protected] i purchased this mobile by using my debit and credit card by using credit card 20k and balance by debit card...
Complaint comments  Read comments Complaint category Credit Cards

Poorvika Mobiles — mobile issue and not giving replacement

 pargavi on Mar 19, 2019
I have purchased mi a2 mobile on dec 31 2018 continuously i got issues like vibration not working, hanging issue, keep on showing ui is not responding, sim slot is not working, screen flickering, apps not downloading from play store by connecting wifi and mobile data both, sudden black screen while receiving calls i visited 4 time to mi service centre they reinstalled my os and service my phone 4times still my problem is not solving and finally mi service technician told me they gave swaping device that is the device is came for replacement i'm really frustated they dont do their responsibility...
Complaint comments  Read comments Complaint category Mobile Handsets

Poorvika Mobiles — misbehaviour of staff [Resolved]

 Yuvaraja S S on Mar 18, 2019
I thought to buy mobile in MR Nagar branch poorvika Chennai. The staff was so rude and want to take complaint against him. He don't know how to behave with customers. His behavior is like rowdy because of him I didn't buy mobile in tat shop went to nearby reliance digital and bought Samsung A50 mobile. Very worst and ### behavior I think the person don't have sense....
Complaint comments  Read comments [1]Complaint category Employers

Poorvika Mobiles — nokia 106 /wrong commitment [Resolved]

 Rubi V on Mar 15, 2019
Today I purchased one nokia106 model in poorvika ( parrys branch) one sales person attending me I like his name SALEEM KHAN (P/00213)that person say mobile price 1470 he is offering free SIM card and screen card I trust him I pay the money 1540rs. but the mobile invoiced mention 1160+12%tax=1300rs only 2SIM 288rs.+18%tax=340rs total 1640. 100rs.offer I ask that person but not responded properly and main thing he promised he didn't give screen card too
Very worst experience please don't cheat hereafter any customers
If sales person tell truth means I will accept everything but he total...
Complaint comments  Read comments [1]Complaint category Employers

Poorvika Mobiles — mobile bill regarding [Resolved]

 MPandi on Mar 13, 2019
I purchased redmi 4 for my friends birthday dataed 21-2-19.
Now mobile got some issues.
So i'm in emergency need of my bill as duplicate..
Imei1: [protected]
Imei2: [protected]

My mail id: muthu. [email protected] gmail.com

Pls, consider as soon as possible since i don't have mobile..

Note: i'm not satisfied with your customers service.
Highly iir

Yours sincerely....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Poorvika Mobiles — need invoice bill [Resolved]

 prasad052 on Mar 13, 2019
I bought a mobile from poorvika.. And i lost my bill.. Now iam in chennai. Can i get the bill copy to my mail.. As soon as possible...

[email protected]

Details:
1. Showroom - t-nagar (Near mambalam railway station)
2. Brand - vivo v9
3. Imei no - [protected]
4. Payment mode - emi
5. Invoice amount - 22999/- (Not sure)
6. Contact no - [protected]
7. Name - prasad. G...
Complaint comments  Read comments Complaint category Mobile Handsets

Recently Discussed

1 days ago
Poorvika Mobiles
no reply of previous complaint
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sbi cash back
3 days ago
Poorvika Mobiles
telling lies fake bills cheating the customers
4 days ago
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selling fake products and not refunding my money
4 days ago
Poorvika Mobiles
cash back not received

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