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Poorvika Mobiles Complaints & Reviews

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Last updated May 17, 2022
Complaints 1018
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Poorvika Mobiles Head Office Address

Admin Office No. 30, Arcot Road, Kodambakkam
Chennai
Chennai District
Tamil Nadu
India
600024

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+91 44 4399 9970
327
157

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Poorvika Mobiles reviews & complaints(1018)

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P
Prashanth H T
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Poorvika Mobiles — Charles subject

Charies is back pain for customers please change the charies...
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Kamalesh1992
May 17, 2022
May 23, 2022
This thread was updated on May 23, 2022
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I bought a new iPhone from poorvika mobiles Salem branch near pothys. Highly disappointed with the service. They have not explained clearly about my emi details due to which I want to pay 2500 more. Requesting you to look into the issue.
Read full review and 2 responses
Poorvika Mobiles customer support has been notified about the posted complaint.
Dear Customer,

We are unable to view the details from your complaint .

For further more details please write to us [protected]@poorvika.com.

Thanks for the support.
Reply
Dear Customer,

We are unable to view the details from your complaint .

kindly contact our escalation team Phone:+[protected] or write us to [protected]@poorvika.com
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    A
    abdulakbar
    from Mumbai, Maharashtra
    May 17, 2022
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    Poorvika Mobiles — Flashguard

    I had purchased flash guard for 999 as convinced by sales executive at the counter but it has bubbles on the screen and it was replaced by the same executive as i had visited 3 times for a simple flash guard. So i called their customer care and they wanted me to again visit the showroom and call from the showroom. Do u expect me visit the showroom for this issue multiple times. It is really disappointing service rendered by Poorvika.
    br...
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    A
    Adesha Adu
    May 12, 2022
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    Poorvika Mobiles — Delayed service

    Dear sir,

    I am Adesh, I had purchased VIVO Y21 mobile in poorvika showroom Thirthahalli branch shivamogga district in Karnataka 2 month back and due to my fault display was damaged and and given to showroom for replacement on 26/04/2022 but till it was not replaced and showroom people telling stories in every day, i never expected this kind of service from poorvika mobiles, Today showroom person is telling it will take more...
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    J
    JayakumarJason
    from Chennai, Tamil Nadu
    May 7, 2022
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    Poorvika Mobiles Private Limited — Mobile replacement

    Sir.. i brought NOKIA 6310 at MR nagar branch, chennai (pin code -118) on 20/02/2022 with REPLACEMENT warranty.

    However I have facing the 1st issues on 21/02/2022 - mobile charger is not working with mobile and i went Branch they gave no charger (not mobile) okay i accepted

    Again on 09.04.2022 i faced 2nd issues MOBILE NOT SWITCHED ON..

    I strictly informed to branch i don't want this was purchased...
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    M
    Marudhuraj
    from Kallakurichi, Tamil Nadu
    May 7, 2022
    May 7, 2022
    This thread was updated on May 7, 2022
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Poorvika Mobiles — Return exchanged mobile

    I bought a Nokia 110 model with exchanged my old samsung guru music 2 model.
    In few hours I went to the shop to get the exchanged mobile with same cost.
    But they said we can not return the exchanged mobile. we don't have the policy.
    This is not acceptable. the mobile is with them, i was ready to pay the same exchange amount even though they are giving. worst policy....
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    J
    Juliyamarysaravanan
    from Chennai, Tamil Nadu
    May 4, 2022
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    Poorvika Mobiles — Samsung a23 phone replace

    Sir
    gud evng

    am puruchsed new mobile phone sumanug galaxy a23(8gp+128gb) blue color - purchased on 30.04.22( poorvika mobile showroom at kanathur branch - ECR)

    The phone is hanging very badly so we request you to replace an another brand mobile for us

    sorry for the inconvenience...
    +3 photos
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    M
    Mehalarameshkumar
    from Edappadi, Tamil Nadu
    May 3, 2022
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    Poorvika Mobiles — Product failure handover with them and not giving proper responses.

    Dear Sir,

    We bought new Redmi Mi 11 Pro mobile got failure Camera so returned with the Shop almost 15 days completed not giving proper responses to us. We asked for new products but they were just tried to postponed always giving with mental torcharing and arguments with ladies so needs to share with medea through police complaints for take legal actions against Poorvika mobile, Edappadi Branch, Salem (dt), Tamilnadu, India....
    +1 photos
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    M
    Mehalarameshkumar
    from Edappadi, Tamil Nadu
    May 3, 2022
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    Poorvika Mobiles — Product failure replacement required

    Sir,

    We bought new Redmi Mi 11 Pro mobile got failure Camera so returned with the Shop almost 15 days completed not giving proper responses to us. We asked for new products but they were just tried to postponed always giving with mental torcharariing and arguments with ladies so needs to share with medea through police complaints for take legal actions against Poorvika mobile, Edappadi Branch, Salem (dt), Tamilnadu, India....
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    D
    Dineshrace
    from Bengaluru, Karnataka
    May 2, 2022
    May 4, 2022
    This thread was updated on May 4, 2022
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    Poorvika — Employee rude and don't have discipline how to speak with a customer

    One assist protect warranty. Damaged mobile was brought back again to my home bcoz employee said it would take one week to replace the display. Im a delivery executive I asked him if any replacement mobile will be given to me Employee said no. I continued work with the damaged mobile. Today poorvika employee called me n said warranty would not be given to you n speaking rude he cut the call while I was in conversation with him. Which is a...
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    A
    Akthar Sheriff H
    May 2, 2022
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    Poorvika Mobiles — Refund yet not received

    Hi,

    Bought Apple I phone on 2nd Jan 2022 and applied no cost EMI which is 6 months EMI. The interest amount yet not received, if selected the option of No Cost EMI.

    And the same every month Interest & GST credited from my Card…

    So kindly support & provide the committed benefits…

    Thanks & Regards,
    Akthar Sheriff H
    [protected]....
    +1 photos
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    K
    Kalai Nilavan
    Apr 27, 2022
    Apr 29, 2022
    This thread was updated on Apr 29, 2022
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    I visit mylapore poorvika and bought new phone last week but the phone not working not properly i visit showroom the not answered properly kinldy exchange phone
    Read full review and 1 responses
    Poorvika Mobiles customer support has been notified about the posted complaint.
    Dear Customer,

    We are unable to view the details from your complaint .

    For further more details please write mail to us [protected]@poorvika.com
    Reply
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      P
      Prakash Prakashcd
      Apr 26, 2022
      Apr 29, 2022
      This thread was updated on Apr 29, 2022
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      Poorvika Mobiles — Bluetooth issue

      Customer service is not good in Haveri...
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      N
      Nupraganga
      from Madurai, Tamil Nadu
      Apr 18, 2022
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      Poorvika Mobiles — Sales person regarding

      Sales person not proper response with customer...
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      T
      Trichy Dharma
      Apr 9, 2022
      Apr 11, 2022
      This thread was updated on Apr 11, 2022
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      Two days ago, when I bought a mobile phone worth Rs.13999 He said he could not put the card in. I asked for a mobile with 2 SIM card and memory card. He said he could not change the mobile.
      Staff who do not know about mobile and manager who does not know how to talk

      All my friends have bought mobile phones at Purvika Mobile Store before
      Read full review and 1 responses
      Poorvika Mobiles customer support has been notified about the posted complaint.
      Dear Customer,

      We are unable to view the details from your complaint .

      For further more details please write mail to us [protected]@poorvika.com.

      Thanks for the support.
      Reply
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        V
        VSH ASSOCIATES
        from Chennai, Tamil Nadu
        Apr 4, 2022
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        Poorvika Mobiles — Mobile purchase on 03.04.2022

        I have werst experiance in your show room RBI Layout JP Nagar I have purchased Nokia CO1 Plus wide Bill number GSI/JPN/85 & OA/JPN/10 While testing it self it took 30 munuts to start and sales person konws that it is deffective but said for first time starting will take time and sold to me for 6900.00 this price itself is 2000.00 more compared to price for same products online

        This phone has been gifted to my relative birthday...
        +2 photos
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        R
        Ramnat
        Apr 1, 2022
        Apr 1, 2022
        This thread was updated on Apr 1, 2022
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Poorvika Mobiles — Very poor customer services

        Very very worst behaviour n very poor customer services..in Trichy thillai nagar lakshmi arcade showroom...ppl working don't have any knowledge abt phone features..not explaning the imp features...instead they themself taking our mobile and grading Stars n MAKING REVIEWS All the reviews here are like this only ...so ppl aware of it...
        Initialy gave me a default mobile and for replacement took 1 MONTH tht also after complaining...gave...
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        R
        Ramnat
        Apr 1, 2022
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        Poorvika Mobiles — Irresponsible poor customer services

        Very very worst behaviour n very poor customer services..in TRICHY Thillai nagar branch lakshmi arcade building...ppl working don't have any knowledge abt phone features..not explaning the imp features...instead they themself taking our mobile and grading Stars n MAKING REVIEWS All the reviews here are like this only ...so ppl aware of it...
        Initialy gave me a default mobile and for replacement took 1 MONTH tht also after complaining...gave...
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        S
        SowmiyaSan
        from Karaikal, Puducherry
        Mar 30, 2022
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Sir/ madam,

        I bought Airtel dongle from karaikal poorvika mobiles on March 27th to do office work where am a IT professionalist and need data for all time to continue my work. This dongle data is not even working eventhough It showing green color tower(means tower is excellent) when I open the dongle interface, it shows only 2 lines of tower.
        We went to poorvika mobiles but they route us to nearby Airtel mart where they told they done a boost up to the sim but all in vain. Still data is not working.
        Again we are speaking with poorvika mobiles for refund or exchange of jio dongle which is not available in their shop.
        Because of this I am not able to complete my work on time and it's extending to night.
        I bought this dongle for Rs.2200/-. Hoping a refund from poorvika mobiles for the Airtel dongle I bought.

        Thank you.
        Read full review
        May 1, 2022
        Complaint marked as Resolved 
        Poorvika Mobiles customer support has been notified about the posted complaint.
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          P
          PAVITHRA SENTHIL
          Mar 29, 2022
          Apr 7, 2022
          This thread was updated on Apr 7, 2022
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Poorvika Mobiles — Free service

          I bought a lenovo tab on 24 mar 2021 at Trichy poorvika mobiles. During the warranty period my tab is not working due to display issues. So I approached them for service but I lost my bill. I went to same poorvika mobiles on 20 March 2022. They said they want bill for free service and I told them I don't have it. They said they wil get me the duplicate bill copy through head office.. I approached them again on 24 March 2022 that is the same...
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          Recent comments about Poorvika Mobiles services

          Charies is back pain so please change the charies
          PH
          Prashanth H T
          Dear Customer,



          We are unable to view the details from your complaint .



          kindly contact our escalation team Phone:+91 44 4399 9970 or write us to [email protected]
          Poorvika Customer Care
          Dear Customer,



          We are unable to view the details from your complaint .



          For further more details please write to us [email protected]



          Thanks for the...
          Poorvika Customer Care

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