Poorvika Mobiles Complaints & Reviews

Resolved the My Iphone 16 Back case damaged and replace new case Pouch....

At the time of purchase, your staff informed me that:
• The machine operates at 110V, and it would run normally at my home voltage (140–150V).
• I would be receiving the Bosch Series 6 model.
• That Series 4 and Series 6 are the same, with no real difference in features.

However, several serious issues have occurred:
1. I asked about the voltage requirement for the first...

I’m posting this to raise a genuine concern and warn fellow consumers about my poor experience with Poorvika Mobiles – Periyanaickenpalayam, Coimbatore branch.

On April 10, 2025, I purchased a Samsung Galaxy F15 based on verbal assurances from the Poorvika staff. I trusted their promises due to over 10 years of prior loyalty with the brand.

Within just 2 days, the phone began to show an audio glitch...

Got

Dear [Seller's Name / Customer Dear
[Poorvika Mobiles/ Customer Support Team],

I am extremely disappointed with the condition of the product — a back case for the iPhone 16.The item is clearly damaged and unfit for use.

This is completely unacceptable. I demand an immediate replacement or a full refund. I have attached evidence of the damage and expect this issue to be resolved without...

I purchased Oneplus 8 mobile phone at Poorvika mobile store (KALLAKURUCHI BRANCH) on 22 August 2020 now i lost my invoice. There is a problem in my mobile green line in screen so that i decided to exchange the mobile but they asking bill, unfortunately i lost the bill. So that please generate my purchase bill as soon as possible. Thanks...

Hi
i recently lost my phone
and i went to request a duplicate bill copy for my phone from store I couldn't get it
but i got my phone back
Kindly provide my duplicate bill for future safety purpose
And Send me Proper email id so that i can provide my details to u
Hope to receive a reply from ur side...

Title: Poorvika Simmakal, Madurai: Unfulfilled Promise of Free Laptop Bag
Review:
I purchased a Dell Inspiron 3520 laptop from Poorvika Simmakal, Madurai, on June 15, 2024. The laptop came with a free laptop bag as a promotional offer, which was promised to be delivered within two weeks. Despite multiple attempts to follow up, I have still not received the bag.
I have visited the showroom twice and called several times, but the staff has been unresponsive and unhelpful. This is a clear breach of the terms of my purchase and a significant inconvenience.
I am filing this complaint with the Indian Consumer Complaint Forum to seek redressal for this issue. I expect a timely resolution and the delivery of the promised laptop bag.

Yesterday days ago I went to Poorvika Mobile showroom located in Ayyappanthangal where the manager Babu and Vishal talked to me that MI note 13 pro mobile phone price is 27 thousand and I will give it for 26 thousand and if I hand over the remaining thousand rupees they will give me air but smart watch Audi offer. They told me accordingly that I bought the mobile for 26 thousand rupees and then paid the remaining thousand rupees and when...

Hi Team,

I have purchased S23 (8GB+128GB) from Poorvika mobiles MR Nagar branch.
I have bought this phone to gift my close relative. As soon i gave the phone to person he have asked me that i can claim this purchase from my office. So i requested Poorvika branch to make the changes in the invoice ( include company name and GST number). they promised that they will make the changes and will update you through call or email. But today, all of sudden they said this is not possible and denying it. This changes can be easily done in system. i don't know why Poorvika MR nagar branch not willing to do it.
only thing they are going to do is change of name from individual to company name and GST number. However GST filing only happens only on month end. Can someone please look into it and help me to fix this issue ASAP, it would be greatly appreciated.

Charge down low time
Voice not received properly
Call connected automatic
Privacy not available
Branch manager not to say proper answer...

Very worst Response from management and team useless people's are there they don't know how to treat the customer and talking rudeness such a very worst company they don't know how we have to Talk to customer showing attitude if we go and ask the problem they tell we don't know and I visited 3 time's for showroom but all time they show's the attitude and behave like rudely

I have purchased vivo mobile From Poorvika frazer town on 15th November 2023 and the purchase was done through the my idfc Credit Card with 3 month emi options.

The time of purchase, that models are having a cash back offer of Rs.[protected] Brand cash back & 491 emi cash back ) and they have mentioned in invoice cash back amount will be credited with in 90days.

Almost 100 (3 months EMI paid) days crossed and till now I don’t have received any cash back amount for the phone.

2 times i have visited the frazer town branch, 1 st day they said vivo promotor is not available today "come tomorrow" and second day i visited and the staff said after 12:00 o clock manager will come, i should come that time only.

They dont give any value for my time, and cash back also not credited.

Hi, worst experience I hv purchased so many items from ur shop
And regarding this tawa …Annaagar shanti colony branch one sales Grl name Pavi she only coordinating
I had informed this concern over phone call to Poorvika the next day itslef but no response got ..the later only I got this Grl and communicated ..I hv all voice records and chat she interacted with me
She asked me to return the item to store since I m not well can’t travel due to health issue, I hv send it through donzo that tawa also she mentioned me particularly that if I hv that box and bill along with that means she wil get refund or option for getting other product that that amount …
Aftr 2 weeks follow up that Grl Aftr that tawa got serviced by company it has come I can use the product …the image she send is from some home there is floor mat etc and she send me photo keeping on floor …I dnt kw wat is gng on here ..wat servise u can do in tawa ..I return it back Becoz its discolouration and worst item
Here with I m attaching the product and bill I have send
Also sharing the last 2 images that Grl Pavi she send me aftr saying it’s been serviced by servise ppl
Plz go through
I dnt want this item I need refund of this item or any other nonstick item for same prise or if I hv to pay extra amount for that also fine
Do needfull

With regards
Stefy Vinod
[protected]

Hi, worst experience I hv purchased so many items from ur shop
And regarding this tawa …Annaagar shanti colony branch one sales Grl name Pavi she only coordinating
I had informed this concern over phone call to Poorvika the next day itslef but no response got ..the later only I got this Grl and communicated ..I hv all voice records and chat she interacted with me
She asked me to return the item to store since I m not well can’t travel due to health issue, I hv send it through donzo that tawa also she mentioned me particularly that if I hv that box and bill along with that means she wil get refund or option for getting other product that that amount …
Aftr 2 weeks follow up that Grl Aftr that tawa got serviced by company it has come I can use the product …the image she send is from some home there is floor mat etc and she send me photo keeping on floor …I dnt kw wat is gng on here ..wat servise u can do in tawa ..I return it back Becoz its discolouration and worst item
Here with I m attaching the product and bill I have send
Also sharing the last 2 images that Grl Pavi she send me aftr saying it’s been serviced by servise ppl
Plz go through
I dnt want this item I need refund of this item or any other nonstick item for same prise or if I hv to pay extra amount for that also fine
Do needfull

With regards
Stefy Vinod

Product price is 79900 - they have confirmed on email.
Unwilling to give a bill of 79900 despite multiple discussions. Instead bill states 70450!!

Product Price 79900 (confirmed this amount on email as well)
Bill is being given for 70450.
Followed up multiple times on calls and emails to give correct bill!! No use.

Asked to mention the discounts if applicable in the bill but unwilling.

I have bought I phone from Poorvika- Vijayapur branch on 24th Nov 2023 by using my interstate GST, after payment of bills store manager told he will giving the GST (IGST) bills within a week. After 1 week he replied there will cyclone in chennai bill generating getting delayed. Again after 2 week I approached to store manager and clearly he denied and told us government has changed the rules on inter state GST and they will not issuing interstate GST bills (IGST) to anyone.

If Poorvika is not ready to give the IGST bills to customer means, why should poorvika collected my GST amount ??

Please take care of this and help me to get my ITC by filing GST.

If government has changed the GST rules means, can you please share the copy of amendment.

Invoice numbers :
1. GSI/VJAY/10105
2. OA/VJAY/1354
3. OS/VJAY/434

They providing offer to make their product to buy and then neglecting the offers after buying their products.
Poorvika mobile
Kalavasal branch
Madurai.

Note : Poorvika mobiles and apple service and Apple iPhone is completely very worst service. This is my hard earned money I happily bought new iPhone 14 but finally I felt very very bad. I need replacement.

I was used many mobiles but iPhone i felt very bad because of issues I am facing frequently I am not getting permanent solution for this if I bought new iPhone if anything happens or frequently I am facing lot of issues means need to replace my iPhone right ? they saying temporary solution I have Submitted all proofs but no proper permanent solution .I bought apple iPhone in Poorvika I have faced front camera issue and hanging issue I have faced this issue on 2nd day itself I have asked Poorvika not getting proper information I didn’t get replaced then frequently I have faced camera issue and hanging issue I follow up Poorvika they told me to visit apple service centre I have visited but they kept my mobile up to 3 days but they told me mobile is in observation state after 1 days I asked they told me no issue we observed but I have raised multiple case id i have submitted up to 7 to 8 videos proofs but still I didn’t get proper replacement and service I don’t need service this is my new mobile how can I accept service but In apple service centre they did diagnostic test and ios update software os update every thing they did but I am facing the same issue repeatedly. They apple service centre asked me to submit my new mobile up to 5 days they need to send my mobile to Bangalore I have given but they didn’t submit. In apple service centre is saying if you give means surely display or camera will be change how can I accept this without my permission. Apple how can they will do in new mobile Both apple service centre and Poorvika centre is very worst I didn’t get permanent proper response and service. I am completely worried about why I bought iPhone 14. Please anyone help me I need proper permanent solution or replacement.

Mobile phone not working properly and charging is not long lasting