Hi.. this's Ramya.,
1st January 2023 I purchased VIVO Y75 mobile in Perambur Branch. They're told mobile rate Rs.21, 000/- (EMI registration fee Rs.1500/- you have to pay Rs.2, 500 X 6 month) Am paid down payment Rs.7500/- but bill giving mobile price Rs.20, 000/- Next day again am going and ask, Why u giving Rs.20, 000 bill What's mobile cost? and Amazon, Flipkart I checked this mobile model price Rs.20, 000/- only, You also giving same price bill, then how much EMI? You're staff's told, Yes mam it's was correct You paid balance Rs.14, 000/- dividend 6 month.. I said okay..again today they're calling me asked Pan card, am asking reconfirm EMI amount again telling Rs.2500 X 6 month.
I can't understand why there's not giving proper response? Proper support π last month Am visit Poorvika in shanthi colony beach very good supporting in customer. That's why am choose Poorvika but I didn't expect like this type of customer service. I want clarity of this Bill cost and EMI details.please never speak changing word's.
Jan 7, 2023
Complaint marked as Resolved
Poorvika Mobiles customer support has been notified about the posted complaint.