Poorvika Mobiles Complaints & Reviews

I have done an online purchase of vivo v60 in 19th April on order id ONL[protected]. 5 mins after cs called and told its undeliverable toy pincode 678688. Asked to cancel and did it myself in 10 mins. Assured the cancellation in 24 hours. And till now They are not confirming the cancellation or processing the refund....

Hi Team,

My friend has provided the mobile for service on last saturday to poorvika (West Mambalam).

They have given my mobile to some other customer its totally data breech,...

Resolved the My Iphone 16 Back case damaged and replace new case Pouch....

At the time of purchase, your staff informed me that:
• The machine operates at 110V, and it would run normally at my home voltage (140–150V).
• I would be receiving the Bosch Series 6 model.
• That Series 4 and Series 6 are the same, with no real difference in features.

However, several serious issues have occurred:
1. I asked about the voltage requirement for the first...

I’m posting this to raise a genuine concern and warn fellow consumers about my poor experience with Poorvika Mobiles – Periyanaickenpalayam, Coimbatore branch.

On April 10, 2025, I purchased a Samsung Galaxy F15 based on verbal assurances from the Poorvika staff. I trusted their promises due to over 10 years of prior loyalty with the brand.

Within just 2 days, the phone began to show an audio glitch...

Got

Dear [Seller's Name / Customer Dear
[Poorvika Mobiles/ Customer Support Team],

I am extremely disappointed with the condition of the product — a back case for the iPhone 16.The item is clearly damaged and unfit for use.

This is completely unacceptable. I demand an immediate replacement or a full refund. I have attached evidence of the damage and expect this issue to be resolved without...

I purchased Oneplus 8 mobile phone at Poorvika mobile store (KALLAKURUCHI BRANCH) on 22 August 2020 now i lost my invoice. There is a problem in my mobile green line in screen so that i decided to exchange the mobile but they asking bill, unfortunately i lost the bill. So that please generate my purchase bill as soon as possible. Thanks...

Hi this is Dr sabari J I have bought LG fridge 308L and after the delivery there is no proper communication even after 4 days for installation from neither Poorvika or LG. Also I have handed over old fridge that I am using as a scrap. Address bought is Poorvika Thoraipakkam appliances. Please take necessary action or else I will handover the product for refund. Attached is my bill copy

Hi
i recently lost my phone
and i went to request a duplicate bill copy for my phone from store I couldn't get it
but i got my phone back
Kindly provide my duplicate bill for future safety purpose
And Send me Proper email id so that i can provide my details to u
Hope to receive a reply from ur side...

Title: Poorvika Simmakal, Madurai: Unfulfilled Promise of Free Laptop Bag
Review:
I purchased a Dell Inspiron 3520 laptop from Poorvika Simmakal, Madurai, on June 15, 2024. The laptop came with a free laptop bag as a promotional offer, which was promised to be delivered within two weeks. Despite multiple attempts to follow up, I have still not received the bag.
I have visited the showroom twice and called several times, but the staff has been unresponsive and unhelpful. This is a clear breach of the terms of my purchase and a significant inconvenience.
I am filing this complaint with the Indian Consumer Complaint Forum to seek redressal for this issue. I expect a timely resolution and the delivery of the promised laptop bag.

Hi Poorvika Mobile Team,

My name is Muthuraman, and I purchased a mobile phone on November 22, 2022, at your West Tambaram store. Unfortunately, my mobile was lost, and I need a duplicate bill for this purchase. I also have the EMI PDF for reference.

My mobile number is [protected].

Thank you for your assistance!

Best regards,
Muthuraman

Yesterday days ago I went to Poorvika Mobile showroom located in Ayyappanthangal where the manager Babu and Vishal talked to me that MI note 13 pro mobile phone price is 27 thousand and I will give it for 26 thousand and if I hand over the remaining thousand rupees they will give me air but smart watch Audi offer. They told me accordingly that I bought the mobile for 26 thousand rupees and then paid the remaining thousand rupees and when...

Hi Team,

I have purchased S23 (8GB+128GB) from Poorvika mobiles MR Nagar branch.
I have bought this phone to gift my close relative. As soon i gave the phone to person he have asked me that i can claim this purchase from my office. So i requested Poorvika branch to make the changes in the invoice ( include company name and GST number). they promised that they will make the changes and will update you through call or email. But today, all of sudden they said this is not possible and denying it. This changes can be easily done in system. i don't know why Poorvika MR nagar branch not willing to do it.
only thing they are going to do is change of name from individual to company name and GST number. However GST filing only happens only on month end. Can someone please look into it and help me to fix this issue ASAP, it would be greatly appreciated.

Charge down low time
Voice not received properly
Call connected automatic
Privacy not available
Branch manager not to say proper answer

Very worst Response from management and team useless people's are there they don't know how to treat the customer and talking rudeness such a very worst company they don't know how we have to Talk to customer showing attitude if we go and ask the problem they tell we don't know and I visited 3 time's for showroom but all time they show's the attitude and behave like rudely

I have purchased vivo mobile From Poorvika frazer town on 15th November 2023 and the purchase was done through the my idfc Credit Card with 3 month emi options.

The time of purchase, that models are having a cash back offer of Rs.[protected] Brand cash back & 491 emi cash back ) and they have mentioned in invoice cash back amount will be credited with in 90days.

Almost 100 (3 months EMI paid) days crossed and till now I don’t have received any cash back amount for the phone.

2 times i have visited the frazer town branch, 1 st day they said vivo promotor is not available today "come tomorrow" and second day i visited and the staff said after 12:00 o clock manager will come, i should come that time only.

They dont give any value for my time, and cash back also not credited.

Hi, worst experience I hv purchased so many items from ur shop
And regarding this tawa …Annaagar shanti colony branch one sales Grl name Pavi she only coordinating
I had informed this concern over phone call to Poorvika the next day itslef but no response got ..the later only I got this Grl and communicated ..I hv all voice records and chat she interacted with me
She asked me to return the item to store since I m not well can’t travel due to health issue, I hv send it through donzo that tawa also she mentioned me particularly that if I hv that box and bill along with that means she wil get refund or option for getting other product that that amount …
Aftr 2 weeks follow up that Grl Aftr that tawa got serviced by company it has come I can use the product …the image she send is from some home there is floor mat etc and she send me photo keeping on floor …I dnt kw wat is gng on here ..wat servise u can do in tawa ..I return it back Becoz its discolouration and worst item
Here with I m attaching the product and bill I have send
Also sharing the last 2 images that Grl Pavi she send me aftr saying it’s been serviced by servise ppl
Plz go through
I dnt want this item I need refund of this item or any other nonstick item for same prise or if I hv to pay extra amount for that also fine
Do needfull

With regards
Stefy Vinod
[protected]

Hi, worst experience I hv purchased so many items from ur shop
And regarding this tawa …Annaagar shanti colony branch one sales Grl name Pavi she only coordinating
I had informed this concern over phone call to Poorvika the next day itslef but no response got ..the later only I got this Grl and communicated ..I hv all voice records and chat she interacted with me
She asked me to return the item to store since I m not well can’t travel due to health issue, I hv send it through donzo that tawa also she mentioned me particularly that if I hv that box and bill along with that means she wil get refund or option for getting other product that that amount …
Aftr 2 weeks follow up that Grl Aftr that tawa got serviced by company it has come I can use the product …the image she send is from some home there is floor mat etc and she send me photo keeping on floor …I dnt kw wat is gng on here ..wat servise u can do in tawa ..I return it back Becoz its discolouration and worst item
Here with I m attaching the product and bill I have send
Also sharing the last 2 images that Grl Pavi she send me aftr saying it’s been serviced by servise ppl
Plz go through
I dnt want this item I need refund of this item or any other nonstick item for same prise or if I hv to pay extra amount for that also fine
Do needfull

With regards
Stefy Vinod

Product price is 79900 - they have confirmed on email.
Unwilling to give a bill of 79900 despite multiple discussions. Instead bill states 70450!!

Product Price 79900 (confirmed this amount on email as well)
Bill is being given for 70450.
Followed up multiple times on calls and emails to give correct bill!! No use.

Asked to mention the discounts if applicable in the bill but unwilling.