Submit a Complaint
Claimed

Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
1
Updated: Feb 27, 2026
Complaints 5507
Resolved
228
Unresolved
5279
Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Ekart Logistics

Having problems with Ekart Logistics?

File a complaint and get it resolved by Ekart Logistics customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Ekart Logistics

Ekart Logistics reviews & complaints page 141

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Umamah
from Patna, Bihar
May 2, 2022
Report
Copy

Address: UMAMAH AMAN Shareef colony,Opposite Noori Masjid,Bhikhna pahari Ehsan Manzil 800006 Patna BR India ‎+916205544772

Delivery boy is not accepting my call since morning.I was regularly trying to contact him but he just ignored my call.Tomorrow is our festival I have to wear that dress. I just don't know what to do now. 😭😭😭😭 Please it's my humble request to deliver it by 7-8pm today. I have ordered the product from THEREDBLUM and the order no- #33999.
Ekart Logistics customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajpal bajiya
    May 2, 2022
    Report
    Copy

    Address: Tapiplya, Governments school
    Website: Flipkard

    Sir ji
    Muje product nhi mela
    Or deliver ne delivery kr deya
    Muje products nhi mela
    Delivery boy 1 bar call nhi kiya
    Ekart Logistics customer support has been notified about the posted complaint.
    View replies
    Help me sir ji call be nhi kiya mene unko bar bar call kiya gya lekin receive nhi karta h
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ammu Janu
      May 2, 2022
      Report
      Copy

      No one is available for picking up the products it's been a month
      Ekart Logistics customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aryan@1228
        from Rajgir, Bihar
        May 1, 2022
        Report
        Copy

        Address: Devi Sthan Shahpur Shahpur Road, Near government ITI COLLEGE, Rajgir
        Website: Flipkart

        Delivery man not agree to come on address and he said come 1km far from address then i will delivered your product but i can't go then he mark product was delivered but i can't recieve any produce.
        Ekart Logistics customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          rohan98
          from mumbai, Maharashtra
          Apr 30, 2022
          Report
          Copy

          Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

          I ordered a phone on flipkart.com.
          The phone was supposed to deliver on 27th April. It was also reached my near by ekart hub, which is few Kilometres away. But they delayed delivery to 29th April. and they msg me they will delivered tomorrow but still no response on 30 april
          Ekart Logistics customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            nizahmed
            from Kolkata, West Bengal
            Apr 30, 2022
            Report
            Copy

            This is to inform that my order from Flipkart(Order ID : OD[protected] was placed on 23rd April, 2022 and was expected to be delivered on 27th April, 2022.
            (Ekart Tracking ID : FMPP[protected])
            Even after 3 days of expected delivery the item has still not been delivered.
            Moreover upon calling Flipkart Customer Support the issue is being delayed
            No solution has yet been provided
            Ekart Logistics customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gowtham Varadati
              from Puttur, Andhra Pradesh
              Apr 30, 2022
              Report
              Copy

              Hi sir I didn't placed any order at any online shopping apps but I got an order by the ekart logistics. The delivery guy behaved so rudely and scolded us and used bad words on us when we told him to take away the order that we didn't placed but he doesn't listened to us he behaved so rudely. The main thing is that I didn't placed the order someone who I don't know placed the order and given my details I just want my money back and take your package back please look after this problem else I will complaint to police Or civil services and file a complaint against ekart logistics. Just take back my order and give me my money back. The order id is:-NMBC[protected].please send me the order details who ordered from whick number and his/her location
              Ekart Logistics customer support has been notified about the posted complaint.
              Apr 30, 2022
              Updated by Gowtham Varadati               Hi sir I didn't placed any order at any online shopping apps but I got an order by the ekart logistics. The delivery guy behaved so rudely and scolded us and used bad words on us when we told him to take away the order that we didn't placed but he doesn't listened to us he behaved so rudely. The main thing is that I didn't placed the order someone who I don't know placed the order and given my details I just want my money back and take your package back please look after this problem else I will complaint to police Or civil services and file a complaint against ekart logistics. Just take back my order and give me my money back. The order id is:-NMBC[protected].please send me the order details who ordered from whick number and his/her location
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Satya@99
                from Lucknow, Uttar Pradesh
                Apr 29, 2022
                Report
                Copy

                Mera Myntra return order pickup nhi ho raha hai 5 din roj failed kar dete hai delivery agent.
                Delivery agent call karte hai ek baar aur address tak nhi ate hai aur call back karne par call cut kar dete hai aur pickup failed kar dete hai
                Myntra tracking I'd... MYNR[protected]
                Ekart Logistics customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RAJUpe
                  Apr 29, 2022
                  Report
                  Copy

                  Pick up rejected without visit for GUGGU 360 degree clip ... with tracking ID FMPR[protected]

                  Regards
                  Raju Paul
                  pH no - [protected]
                  Ekart Logistics customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sharma13sangeeta
                    Apr 29, 2022
                    Report
                    Copy

                    Address: Sco 390 urban estate ground floor sector 20 panchkula 134112

                    Dear team
                    It has been one month now and nobody will come to pick the order yesterday I received massage from ekart for pickup the order and in evening will received massag from ekart delivery failed. Without any call any intimation my delivery pickup failed
                    I also called on which you mentioned for delivery person [protected] he didn't bother to pick my call instead he disconnected the call twiced
                    This is shows how poor services you guys give
                    Kindly close this matter as
                    Otherwise I escalate the mail with your senior team
                    The tracking I'd you give is MYNR[protected]
                    THANKS
                    SANGEETA SHARMA
                    Ekart Logistics customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sachinmishra01
                      from Sultanpur, Madhya Pradesh
                      Apr 29, 2022
                      Report
                      Copy

                      Address: [email protected]

                      I ordered Wireless Bluetooth Earpods with Charging Case from Naaptol, Order No.95804480
                      Order Placed: 13 Apr 2022, Courier Name: EKART STD
                      ( AWB Number :NAPP[protected]),
                      Dilvered Boy name Vinay Yadav,
                      Status of order is delivered but I don't get my order
                      Please check it, otherwise I will take legal action
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        jayasai krishna
                        Apr 28, 2022
                        Report
                        Copy

                        Address: Chirala, andhrapradesh

                        During the time of ekart delhivery, since it is cash on delivery, I requested the person to done phonepe, tje transaction was performed two times but it shown failed. So that I bring cash and paid 750/- to the person.
                        After that I noticed that 750/- from my account are debited. In this way I have paid the amount twice for the delivery.
                        This is not a good thing to expected from this respected logistics.
                        Please provide a solution to get the redund of extra amount paid.
                        Ekart Logistics customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dewalf_rohit
                          from Indore, Madhya Pradesh
                          Apr 28, 2022
                          Report
                          Copy

                          This is in regards with the delivery which I was supposed to recieve on 26th April, 2022 and today is 28th April 2022 and haven't recieved yet. What is the meaning of express delivery here, kindly explain.

                          The product was shipped in from Mumbai and came to my city, Indore on 25th itself, then why is it taking so long to deliver my product?
                          Ekart Logistics customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            I
                            I ush
                            Apr 28, 2022
                            Report
                            Copy

                            Address: srinagar estate kempty road mussoorie

                            Sir,
                            Sir on 19th of April i purchased a product from comicsense.in website and the order was to be delivered by ekart services but your delivery boy (Sunil Kumar) scamed me, and I gave him the OTP for the product but he has not given me the product till now .

                            Please help me out and register strict action against the boy .
                            Please deliver my product as soon as possible.

                            My product link and id are below

                            https://pickrr.com/tracking/#?tracking_id=WSPP[protected]

                            I'd=WSPP[protected]

                            Mobile no: [protected]

                            Delivery boy name : Sunil Kumar
                            Ekart Logistics customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              W
                              White Toffee Cat
                              Apr 27, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              My order was placed on 13th Apr 2022 and till now its is not been delivered. idk what caused this but when i complained previously here, its been updated randomly on 24 Apr 3:00 AM as RTO In Transit. idk why they updated as RTO, neither did they attempt to deliver nor did they try to contact me. simply held my product for more than 1 week in their hub(which was 5kms away from me.) please try to fix this as soon as possible.
                              May 2, 2022
                              Complaint marked as Resolved 
                              my order was struck in warehouse for more than 2 weeks, that too the nearest one to my house. after my complaint, they initiated RTO and today it reached its initial point. now i need to mail acrorma again for redeliver with other courier company.
                              Ekart Logistics customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SHRUTHI MOHANDAS
                                from Ernakulam, Kerala
                                Apr 27, 2022
                                Report
                                Copy

                                My awb number for the order is WSPP[protected].
                                Ekart logistics.

                                I got message on 23rd April showing out for delivery, but I didn't receive any call.

                                It is showing customer not available when I am tracking the package which is not true. Also after that there is no reattempt for delivery.

                                There is no message or communication from ekart.
                                Ekart Logistics customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  naresh eeda
                                  from Jangareddygudem, Andhra Pradesh
                                  Apr 27, 2022
                                  Report
                                  Copy

                                  Address: Jangareddygudem

                                  In flip kart i was ordered few items to my address. and some items cancelled by e kart logistics delivery boys. even they don't called me for delivery the groceries.

                                  every time they cancel the items, even without asking customers to collect from their hub

                                  please take necessary action against the e kart delivery agents, who are careless about customers satisfaction. they are commit to cheat customers as well as product sending companies like flipkart also
                                  Ekart Logistics customer support has been notified about the posted complaint.
                                  View replies
                                  hello sir my name is nitin kumar recently 28 th september
                                  i have ordered my basket for 26 item
                                  order number OD[protected] from flipkart grocery .
                                  i have received only 25 item one item fortune kachi ghani musturd oil 5 ltr
                                  for 733 rupees is missing
                                  and delivery agent accept that there are a issue with basket
                                  but i have not got any refund against my missing item please help
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Poonam15
                                    from PANIPAT, Haryana
                                    Apr 27, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: A-291, NFL TOWNSHIP, PANIPAT,HARYANA

                                    Hi
                                    FMPP[protected] this is my order tracking id from shopsy, i just checked on shopsy it shows is delivered and received by poonam at 9:18. I also attached screenshot as proof.But this not true i didn't receive any package today. Kindly check with our area delivery agent regarding this. Its prepaid order and if don't get my order i lost my money also. Plz send pin no. To ph on receiving order to stop these type of incidents.
                                    Kindly do the needful.
                                    Regards
                                    Poonam
                                    Apr 27, 2022
                                    Complaint marked as Resolved 
                                    Delivery agent come to handover parcel and said kindly take your complaint back. I got my parcel so its resolved for me but if didn't complained i will definitely not get my order also these type of incidents happens again again..kindly provide delivery code system in future to avoid this.
                                    Ekart Logistics customer support has been notified about the posted complaint.
                                    Helpful
                                    3 other people found this review helpful
                                    3 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      J R K
                                      Apr 26, 2022
                                      Report
                                      Copy

                                      Address: Dilshuknagar

                                      Don't picking my order since two days they are keeping msge and they only cancelling the order
                                      They are keeping my number in busy tone
                                      My order is FMPR[protected]
                                      Ekart Logistics customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        J R K
                                        Apr 26, 2022
                                        Report
                                        Copy

                                        Address: Hyderabad

                                        Return pick-up is being cancelled by the Ekart associates without reaching to my address even after I talk to them...FMPR[protected]
                                        Ekart Logistics customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Maxx Mobile
                                          3.2
                                          (85)
                                          Zync
                                          2.3
                                          (38)
                                          JustLikeNew Technologies [JLNTPL]
                                          1
                                          (97)