Ekart Logistics Complaints & Reviews

I’ve ordered iphone 12 on 1st Oct, i’ve received the scratched and dented product. So I opt for replacement. It has to be delivered on 9th october(yesterday)
No one is delivering the product. They are just giving the excuses of technical glitch.

Out for Delivery (Replacement): APPLE iPhone 12 (Black... with tracking ID FMPP[protected] from flipkart.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 125). Keep the product ready with all accessories and tags for verification.

Pathetic service by Ekart and Flipkart.

Regards
Shubham Verma
Ph:- [protected]
Email:- [protected]@gmail.com

Order Rejected: DIZO by realme TechLif... with tracking ID FMPP[protected] will be returned to seller since the product was not accepted during delivery. Contact CS for further assistance.they rufuse to deliver the product and saying that I don't know the address and after 2 days they cancelled it

Hello team,

As per the sub, delivery boy deniend doorstep delivery.
Please check and action against
Him.

Also wrongly update remark address not found.

My order was expected to be delivered yesterday but it's not here, I urgently need it, please show some maturity. Here is the tracking id FMPC[protected]

I have ordered a mobile from flipkart on 3rd Oct'21, and the same is supposed to be delivered by 5th Oct'21. Today (8th Oct'21) flipkart updates order status as "Expected by 12th Oct'21". When order tracked in Ekart, noticed that tracking details are not updated from last 3days. When getting in touch with flipkart, just getting pathetic support. They have no clue when the order will be delivered. The updates I get from flipkart are " we are escalating your issue", " Please wait for the next business day", "we dont have any details about the ekart logistics, so we have to wait till they update status of the order".

I just want to know the exact status of my order, and exact date of delivery (as the same is being changed for . Also told them, if they can share the hub details i can visit and collect it, but they aren't ready to share the same also.

I Ordered Poco M3 Cool Blue Colour (64GB/4GB) on 3rd October,
My Tracking ID is FMPP[protected] &
I got delivery Date 4th October After that on 4th October Message Came that Your Shipment is Delayed and it will come in next one to three days so they given date 7th October ok I waited till 7th October
Mobile not came after that I thought may be it will come one day late so I waited more one day but on 8th October also Mobile not came and Again that same Message came that Your Shipment is Delayed and it will come in next one to three days And I am keep tracking my parcel that one showing again and again roaming from here to there same to same locations Round and Round,
What is this????
Is this Your Service???
I think you also know nowadays Mobile is howmuch necessary thing without Mobile so many works are pending
Am Really very disappointed from Your Service And Now Am fedup However
I wanted my Parcel Today or Last to Last Tomorrow.
Whatever You do and ship my parcel
And Next time Am not going to Order from Flipkart anything if I won't get my parcel today or Last till Tomorrow...

I hope you understood my problem
Kindly Do Helpful

Track id:FMPR[protected]
Reverse pickup cancelled
Tuesday 05 October 2021 - 06:34 PM
Loss:₹2600
I did ordered a phone through flipkart. I also did applied for an exchange.The phone for reverse pickup only has a screen crack, which resulted to make some price reduction. But the delivery boy from ekart rejected my phone due to this issue. I did read the terms and conditions and there did briefly mentioned that there is no possibility for a rejection if the Phone is fully working also have crack.Then a message came from ekart mentioned that pick up cancelled because i decided to keep the phone and it was not correct then i realise that i was cheated.I cant believe that such a kind of irresponsibility from such famous parcel service. I hope you guys will clear the problem that i am facing. I am waiting for your reply.

I have make an order on 2 Oct 2021 and the order was expected on 3 Oct 2021 .today is 9 Oct but not getting the order yet. I have called the delivery boy and for the last 3 days, I am getting a response that your order will be delivered today. Now they are not picking up the call or not getting any reply from them.

Very very bad service from Flipkart. Not expected this type of service from Flipcart.

My order number is: OD[protected]

Delivery boy not responding my calls and my order also not deliver . Product delivery date is today but my order is not deliver and deliver time is 12:00pm to 4:00pm

Hi! I have placed an order for a mobile phone on flipkart on 03 Oct 21 with delivery at Vizag. System showed that product was dispatched by Ekatr on 03 Oct 21 with ETA on 06 Oct 21. Ek artanad Flipkart both are showing that item has reached the Nearest EKART hub to my location on 06 Oct 21 at 0329 Hrs. However Ekart has not delivered the product till now. Absolutely, pathetic performance by Ekatr with no communication, whatsoever. One should never buy from Flipkart unless they kick out Ekart.

Hello Ekart,

My EKART tracking ID is FMPP[protected] but of of some personal enmity the delivery boy agent Abhijeet Jagtap has delivered wrong Invoice and hence wrong Item with EKARt tracking ID FMPP[protected] of some other customer .

I have ordered a product from Flipkart which is being shipped via Ekart.
Tracking number is FMPP[protected]

This product is misroute due to the mistake of ekart team only. There was no mistake of mine. The product is in Osmanabad hub which should be in Solapur hub as per the address. So I myself visited the Osmanabad hub and asked them about the issue. They said they will return it to the seller and cancel the order even though there is no mistake of mine.
I asked them to let me pick up the order at the hub as it is prepaid and even told them that I will share the otp and my id card details for verification. They declined to give me that parcel. They are not even sending it to the correct address. What should I do now?
I won't get the same deal now or else I could order it again. So that is not the option for me.
There was no mistake of mine.

My product is out of delivery but ekart delivery boy is not picking up the call

It is regret to tell that intentionally e cart person change sechdule delivery date (11/10/21) after assurance given it will deliver on 09/10/21.

Also his behavior was rude, use
rough /insulted language.

For the shake of ecart logistics reputation in public domain, it is requested to take necessary action, otherwise people will not believe on ecart logistics.

The wishmaster came at my residence to deliver the Flipkart parcel order No.OD[protected] and ekart tracking ID.[protected]. But refused to handover the parcel at the door as such he demanded to pickup on the road.
I was requesting to deliver the parcel at door step but he took back the parcel and misbehaved with my sister that it is not his duty to deliver at door. without listening to the OTP number he with a behaviour of reckless and rash attitude refused to deliver the parcel.
I demand to take immediate action for misbehaving with women and refused to deliver the parcel to me.

My delivery was scheduled on 4th october nad the delivery person called and told me that his bike got punctured so he will deliver it the next day. But it has been 5-6 days now and I am not getting any response.
I am not able to contact the delivery person and he is continuously pushing the delivery date to the next day since 5 days now.
He is not even attempting the delivery.
This is very frustrating.

My shipment had reached in my city on 5th October and it was supposed to be delivered by 6th October. Initially delivery person agreed to deliver as the shipment was with him, but later on he refused to deliver and talked very rudely saying that you will get your parcel after one week. This is very ridiculous behaviour I have ever faced with ekart.
My order id is- FMPP[protected]

Reporting an unpleasant scary experience from the delivery agent who arrived to handover my new phone which I had ordered on flipkart exchange old phone offer.

He checked my old phone since it was in very good condition. He said I will buy this from you and pay cash, but when I refused to do that I asked him to follow the protocol and return the phone to flipkart as i did not want any unnecessary complications. he left in anger only to realize he had updated as phone did not match and he has taken the phone himself.

He is calling now asking for a phone box and bills related to my old phone. I am now scared since I have opted for an online payment option. When the phone is not exchanged there can be a deduction of money from my account.

Could you please track the agent and make him return the phone either to me or to flipkart.

This makes me never order anything from flipkart for handling these kinds of agents.

Hoping for a quick resolution so that i do not have to lodge a police complaint.

Thank you

Tracking id
FMPP[protected]
My package 📦 Dispatched yesterday
From farukhnagar to Ludhiana.
24 hours have passed but don't know where is hi.

My product us received at my home town patna from 2 day ls but the ekart is not delivering the product.The product should be delivered at 8th of October but they want 4 more days.please deliver my product fast before Sunday
Product tracking id-FMPP[protected]