| Address: nearby Noble Art & Craft gali no 8 basni 2nd phase , Jodhpur - Rajasthan 342005. |
-I ordered a POCO M3 (64gb, 4gb) (with exchange) on 31 august from flipkart with a promised delivery date of 5 September to jodhpur, rajasthan. on 5th september when i call wishmaster he informs me " bhaiya its late, will deliver tomorrow (6th september) morning".
-On 6th september and 7th september no activity from their side at all, no update, nothing.
-8th september upon tracking it shows 'out for delivery'. i called the wishmaster 31 times!! but he cut all my calls. still not delivered, later in the night recieved a message from ekart informing me that delivery will be done on 9th september.
-I am writing this complaint on 9th september, still havent gotten my phone, again dealing with total radio silence from the logistics team here. I do not understand why such incompetent service when the product is in the nearest hub.
Solution:1. I want the item to be delivered at the earliest
2. please provide the number of someone responsible for delivery of my product in jodhpur and for wishmaster to not cut my call!!!
--- who knows they might even be using my phone. the google reviews say they do not deliver the product for 10 days sometimes
Ekart Logistics customer support has been notified about the posted complaint.