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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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Ekart Logistics reviews & complaints page 172

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S
SujathaRAO
from Bengaluru, Karnataka
Oct 9, 2021
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Reporting an unpleasant scary experience from the delivery agent who arrived to handover my new phone which I had ordered on flipkart exchange old phone offer.

He checked my old phone since it was in very good condition. He said I will buy this from you and pay cash, but when I refused to do that I asked him to follow the protocol and return the phone to flipkart as i did not want any unnecessary complications. he left in anger only to realize he had updated as phone did not match and he has taken the phone himself.

He is calling now asking for a phone box and bills related to my old phone. I am now scared since I have opted for an online payment option. When the phone is not exchanged there can be a deduction of money from my account.

Could you please track the agent and make him return the phone either to me or to flipkart.

This makes me never order anything from flipkart for handling these kinds of agents.

Hoping for a quick resolution so that i do not have to lodge a police complaint.

Thank you
Ekart Logistics customer support has been notified about the posted complaint.
Oct 09, 2021
Updated by SujathaRAO
I dont want to waste days on this ..Please get them to respond
Oct 17, 2021
Updated by SujathaRAO
No News on my complaint :(
Oct 21, 2021
Updated by SujathaRAO
Two agents came to my door talking is very rude voice( almost threating) and arguing we informed we will keep the phone which was not informed to me. they returned my old phone took 15k from me which they said will be refunded by Flipkart. Please look into this harrassment and pay the refund or compensation to me accordingly.
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    A
    Aman2908
    from Mandi dabwali, Haryana
    Oct 9, 2021
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    Address: Mandi dabwali

    Tracking id
    FMPP[protected]
    My package 📦 Dispatched yesterday
    From farukhnagar to Ludhiana.
    24 hours have passed but don't know where is hi.
    Ekart Logistics customer support has been notified about the posted complaint.
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      M
      Manasraj
      from Patna, Bihar
      Oct 9, 2021
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      Resolved

      My product us received at my home town patna from 2 day ls but the ekart is not delivering the product.The product should be delivered at 8th of October but they want 4 more days.please deliver my product fast before Sunday
      Product tracking id-FMPP[protected]
      Oct 10, 2021
      Complaint marked as Resolved 
      They do not do anything but only marked it resolved I am facing problem at this time also How to do like that they only marked it resolved this is enough this is the last time I am ordering something from flipkart
      Ekart Logistics customer support has been notified about the posted complaint.
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        Ekart logistics khopoli is not doing pickup of my Flipkart Seller shipments and marking false pickup reattempts

        Please refer below order ids of customer
        Order ids OD[protected]
        OD[protected]...
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        K
        k pranuthi
        Oct 8, 2021
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        I have ordered a mobile from flipkart on 3rd Oct'21, and the same is supposed to be delivered by 5th Oct'21. Today (8th Oct'21) flipkart updates order status as "Expected by 12th Oct'21". When order tracked in Ekart, noticed that tracking details are not updated from last 3days. When getting in touch with flipkart, just getting pathetic support. They have no clue when the order will be delivered. The updates I get from flipkart are " we are escalating your issue", " Please wait for the next business day", "we dont have any details about the ekart logistics, so we have to wait till they update status of the order".

        I just want to know the exact status of my order, and exact date of delivery (as the same is being changed for . Also told them, if they can share the hub details i can visit and collect it, but they aren't ready to share the same also.
        Ekart Logistics customer support has been notified about the posted complaint.
        I also have a same problem with same date and time
        My issue is still open, with flipkart's updated comments "Issue will be resolved by Thu Oct 14." The support that flipkart is providing is simply changing resolution date to a future date.

        When tracked the order through ekart, noticed that product is dispatched to motherhub on 9th Oct'21 in the morning, but still parent hub hasn't updated status to "RECEIVED". Not sure why its taking more than 2 days to deliver a product from one hub to another (within a city).

        There is no way, we can find an option in getting in touch with ekart customer support, to know expected delivery/where the item is struck.
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          S
          Suresh K M
          Oct 8, 2021
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          Address: Adambakkam, Chennai, Tamil Nadu, India

          I have ordered a Sony bluetooth neck band ear phone and JBL ear buds from Electrobeats through gratbazaar.com for Rs.1599. I have a order confirmation email from gratbazaar and also the delivery notification email and SMS. But I have received a cheap normal earphone which is dirty, damaged and not working and the MRP is Rs.749. I couldn't contact the number given in the delivery slip as the phone number is not working. I want a replacement with the one i have ordered or the refund. The ekart /flipkart delivery person is not responding when I reported that the product delivered is not the one i have ordered for. His tone sounds as if he is aware of this issue already and this is a repeating one. Pls can you look into this and send me a replacement head sets with what i have ordered and paid for. Otherwise pls help with the refund of the money paid. AWB no. SMPC[protected]
          Ekart Logistics customer support has been notified about the posted complaint.
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            S
            Siddiq lee
            from Salem, Tamil Nadu
            Oct 8, 2021
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            Address: Salem attur

            Hi im siddiq. Im working shater roll on Flipkart office salem attur hub ...
            7.10.2021 it's my salary date everyone got there salary but i still didn't get my salary
            Im asking about it on office manager TL prakash [protected] his not properly answering to me his personally taking revenge on me ... please anyone help me i want my salary
            Ekart Logistics customer support has been notified about the posted complaint.
            [protected]
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              A
              Ajay JS
              Oct 8, 2021
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              I can't track my two product. They shown as centralhub like that don't get proper place is not shown and also my product delivery is delaying. Why it's too delay. I have 2 products
              Ekart Logistics customer support has been notified about the posted complaint.
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                S
                Suresh K M
                Oct 8, 2021
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                Address: Adambakkam, Chennai, Tamil Nadu, India

                AWB no. SMPC[protected]
                I have ordered a Sony bluetooth neck band ear phone and JBL ear buds from Electrobeats through gratbazaar.com for Rs.1599. I have a order confirmation email from gratbazaar and also the delivery notification email and SMS. But I have received a cheap normal earphone which is dirty, damaged and not working and the MRP is Rs.749. I couldn't contact the number given in the delivery slip as the phone number is not working. I want a replacement with the one i have ordered or the refund. The ekart /flipkart delivery person is not responding when I reported that the product delivered is not the one i have ordered for. His tone sounds as if he is aware of this issue already and this is a repeating one. Pls can you look into this and send me a replacement head sets with what i have ordered and paid for. Otherwise pls help with the refund of the money paid.
                Ekart Logistics customer support has been notified about the posted complaint.
                The same was happened to me today, I also ordered special offer sony neck band and JBL bluetooth, I didn't got these two items, instead I got damaged JBL neckband, till now I didn't got an option to return these equipment... The amount was 1599/- and will not repeat this mistake again...
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                  G
                  Geetha J S
                  from Bengaluru, Karnataka
                  Oct 8, 2021
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                  The product displayed is totally different from the product delivered.
                  I agree that there may be a slight change related to colour displayed .But the quality of the product is really cheap.I need to return and request a refund of the product.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    B
                    Bhowmik Sandipan
                    from Kolkata, West Bengal
                    Oct 8, 2021
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                    Address: Sandipan Bhowmik. RMB ORCHID. FLAT NO. 3A. 13/6-7 CHINAR PARK. PO- HATIARA, West Bengal North Twenty Four Parganas District - 700157, West Bengal

                    Dear Sir,
                    In reference to above, your delivery boy reached to my house at 11:10 PM on 05.10.2021 to delivery above subject courier. At that time I was on duty and not at the location and my wife was feeling insecurity. Hence, same was not received by the under signed due to the delivery boy was delivering the item beyond stipulated time period provided by M/s. Flipkart.

                    As on date you did not deliver the item with in two dead line i.e. on 05.10.2021 and 07.10.2021 provided by M/s. Flipkart.

                    It is requested to deliver this item on today please other with same will be cancelled by the undersigned with remark “Delivery was failed by courier” accordingly I should go to Consumer Forum Court and claim demurrage (if any).

                    Thanking you,
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      S
                      Suresh K M
                      Oct 8, 2021
                      Resolved
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                      Resolved

                      Address: Chennai

                      This is a Fraud company
                      Oct 8, 2021
                      Complaint marked as Resolved 
                      Closing this as there is no response from vendor, contact number nor working, customer service number not working, etc., Totally this Electrobeats, Smartship and Ekart are sending fake & damaged product, cheating people and making more money.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        S
                        sandeep4491
                        from Orai, Uttar Pradesh
                        Oct 8, 2021
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                        Address: 1789 New Patel Nagar Near SBI Baghaura Churkhi Road

                        I had ordered a product from flipkart. My order was coming through ekart logistics.
                        FMPP[protected] is tracking id. I did not received the product and it is showing me as product is delivered. Please deliver my product or refund my money as it was a prepaid order.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          T
                          Tanmana Datta
                          Oct 8, 2021
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                          Address: Flat - B/4, Block- A, Madhubani Apartment, 258 MC. Garden Road, Dumdum, Kolkata- 700030

                          I have placed an order with Flipkart on 3rd October. Ekart Logistics was supposed to deliver it to me by 5th. But it didn't happen. I got another date for delivery i.e. 7th October. The package is still not delivered and it's 8th already.
                          Kindly help me regarding that.
                          Tracking ID - FMPP[protected]
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                            A
                            Abhayabraj
                            from Patna, Bihar
                            Oct 8, 2021
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                            My parcel from flipkart was supposed to be delivered on 6 but it didn’t happened and the delivery guy said he will deliver the parcel on 7 but today is 8 oct and the parcel is still not delivered please check and get it delivered on urgent basis.

                            My Order Details:-
                            Name :- Abhay Patel
                            My Oredr Id is :- OD[protected]

                            Thanks
                            Abhay Patel
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              V
                              Vaibhav Dawane
                              Oct 7, 2021
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                              Address: Umarkhed 445206

                              FMPC[protected] Hub team do not call made me, and without my confirmation cancel my orders. Very disgusting your team.

                              Please take action against him. Immediately.
                              Ekart Logistics customer support has been notified about the posted complaint.
                              Same problem I'm facing right now 😞😞
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                                R
                                rishabh musal
                                Oct 7, 2021
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                                My parcel fro flipkart was supposed to be delivered on 5 but it didn’t happened and the delivery guy said he will deliver the parcel on 6 but today is 7 oct and the parcel is still not delivered please check and get it delivered on urgent basis
                                POD FMPP[protected]
                                Thanks
                                Yash [protected]
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  N
                                  Nishant7015
                                  Oct 7, 2021
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                                  Every product is being delivered to my address
                                  but now what is the problem with wishmaster?
                                  or this delivery office
                                  Ekart Logistics - FMPP[protected]
                                  Ekart Logistics - FMPC[protected]
                                  Ekart Logistics - FMPP[protected]
                                  these are tracking numbers which are being updated with address mismatch and out of delivery area
                                  But on same address everything is being delivered
                                  for example
                                  Ekart Logistics - FMPP[protected]
                                  Ekart Logistics - FMPC[protected]
                                  are successfully delivered to same address in these cases address is Okay and so many people here my neighbors are ordering things and things are being delivered
                                  but what is the problem with my products only?
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    K
                                    Kundandhaka
                                    Oct 7, 2021
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                                    Address: POONAM COLONY KOTA

                                    My order no.FMPP[protected] not delivered me but status appeared delivered.
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      Aparajita Sethy
                                      Oct 7, 2021
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                                      Address: Bhubaneswar, kalinga Nagar, Trident galaxy

                                      I ordered a bag from Flipkart Tracking number -FMPP[protected] and delivery code is -999654, delivery person phn no-[protected] and its delivery was expected on 7th of October 2021 before 5pm but when I called the agent he said I cannot come right now and doing misbehave with me then I called him again but he said that he come to deliver at 11 pm at night, But after some time when I called him again his number was switched off.
                                      Ekart Logistics customer support has been notified about the posted complaint.
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