Ekart Logistics Complaints & Reviews

I received a package that I never ordered and it came home when I was not there. I did not receive any phone call from the delivery boy who quietly went and gave it to my father and charged him 1700 rupees. A dupatta was sent from theurbanfab.shop, I recommend blocking this as this is definitely a spam. I want to return and get the refund of this. This is absolutely unacceptable.

I have ordered AMG Guitar Strings product from Flipkart on 13 April 2024. Order confirmed and Expected delivery date was 18 April 2024.
Whenever I received a message out for delivery at time I waited for till evening and not received. So, I checked the delivery person number in flipkart and called to him (18th April 2024 4:17pm). Then he picked up call and asked delivery location, shared my location after he replied I am at another location will come in sometime. So, I waited for him till 8pm but he won't come and not picking up call after few minutes I got message unable delivery will be tomorrow.
The next day no call or message about delivery has came till evening. So, I contacted Flipkart customer and asked status of order and why it denied to delivery. The Flipkart representative said the order is rescheduled to 23 April 2024 due to some operational issues at delivery side, so asked me to wait until 23 April 2024 will receive parcel. I asked multiple times to Flipkart representatives they just saying we have mentioned you concern to higher team they will call back and will resolve but no one contacted me. I only contacted multiple times always saying same error higher team contact wait until so on date. Again they said wait for 25 April 2024 our higher Team will contact and resolve the issue. But no one contacted till now. Now, the ekart Logistics has canceled the order and Marked RTO: Order_Reject. And I received a mail from Flipkart that the order is cancelled. How can such type of delivery persons will do wasting a person time around 1 week to delivery which is already received at hub and taken by delivery person. I need proper action on this ekart Logistics at Pochampally, Yadadri Telangana. Please do needful action on both ekart Logistics and Flipkart such type of activities and cheating, fooling and disrespect of a customer. I can prove everything i have said. I have all the call recordings, screenshots and attached with this complaint. There must be some laws against these things. I'm expecting a solution here but if this is not the right place to bring this issue then i would like to know where i can resolve this matter legally.

On 21st April my order were to deliver but i don't who was the delivery guys not even called me once and even i was calling and he disconnecting continuously from the same day 21st April and without any notification you changed my order delivery date its very unprofessional and i need to suffer too much for the same because i ordered because i had some urgent office work but because of you guys i wasn't able to make it proper on time .

Ekart logistics services sucks.
The delivery person was so rude and irresponsible. He was not willing to wait nor is willing to deliver the product to the given address. He talks back when given the instructions where to go acting as if we own him. Either trained the employees properly or don't run this kind o[censored]seless service

Today I return my order that I received earlier because it's was wrong one but even though I gAve I return the order to the delivery person because I request to return he call n take it but it's still showing not pickup in my message it's say sorry we couldn't pick up your product today tried it tomorrow

Please solve the problem what's happening I have no idea

Hi, i am a regular flipkart plus member customer.From last month my grocery products are not being delivered by ekart agent.He is refusing doorstep delivery and cancelling my orders.This happened 4-5 times from march 2024.Recently he did the same.This is the bad service by delivery agent in my area.I am complaining repeatedly in customer care but no solution till now.

Date of Incident : 13 April 24

Ekart is not failed to deliver product at door step. i have call in delivery agent but they denied to deliver at address and said that collect from office.

so, on 14th April 24, one of the person from my side visited ekart office for the same. but on that day also they have refused and said that on Sunday we cannot outward product.

this is 2nd - 3rd time; same situation happened, they are not delivery product

I have ordered PUMA Mercedes AMG Petronas Formula 1 RS-Trck Sneakers For Men on last few days back but the delivery date was 10 April 2024 but still I'm not able to touch your team and item still not received. Order stutas was out for delivery, very bad experience in your service first time has issue like this please contact [protected]

Hi I m Dakshata Deepak Shinde I ordered dates my order I'd is NBCP[protected], Courier person call me and tell me to come where he was standing I tell him to come at my home address that I have add in at time of purchase he clearly denied me and tell me to cancel the order and said that he will not come to the address that have been mentioned on time of ordering very rude person he makes me cancel my order and cancel my order please look into this matter and take action against this

I had ordered product from Shopsy (flipkart) and it was supposed to deliver on 07 April. I received call on 7th April and i told i am not available due to holiday and will receive product tomorrow. i received message that product is delivered than i waited for 8, 9, 10 April but i never received my product.
on 10th April evening, i went to Ekart delivery center, they told me to wait for 30minutes as they are busy. i waited there but later on they told me that they will deliver product tomorrow.
today is 12th April, but i don't have anything.
Ekart id: FMPP[protected]

Right now i want my money back, as product delayed so it might be damaged or tampered. i know product is not costly but it is my right to get it delivered as already paid the amount.

Tracking I'd not found

The delivery meant for has been delivered to me. please take back the item and deliver the right product.

address found on the item
Devendra Jaiwal
Jabalpur, MP 482 004

docket No. ekart NMBC[protected]

My address
E 44/10, CV Raman nagar

EKART NMBC [protected]
mobile No. [protected]
Bengaluru 560 093

I ordered phone cases...my tracking number is NMBP[protected]... Expect date was 8th April still my order has not been delivered please check it.

My order Tracking ID : SRTP[protected] and my order got rejected what should i do now

Tracking ID - FMPP[protected]

Respected Sir, with due respect I want to say that my product with order id-FMPP[protected] of Dettol handwash and Colgate maxfresh respectively has to be delivered to me today. But till now it has not been delivered to me and a confirmation message I received now before a minute. Sir, since morning it was showing out for delivery I had received otp also but when I called the delivery agent he not picked the phone... then when I called the ekart manager of the hub nearest to me he replied that the product is in the office it will be delivered tomorrow. Sir, why I didn't contacted by the delivery agent and their superiors for the issue and when I am continuously calling since morning they are not picking the phone and why I will received the product tomorrow. Please, sir take some serious action against them because this type of happenings I faced 2-3 times earlier also and now it is too much and now it's not tolerable at all. Please sir, go through this issue and try to resolve my problem today itself because sir, ther must be some urgency of the product for the customer.

Hi sir
Mai Flipkart me delivery boy ka Kam krta ta Upendra traders kirana I'd nomber 2736388 h
Meri 1march se 15march tk ki salary nhi ayi h aur 16march se 18march tk meri salary pending hai apse request h ki koi hme rasta btaye
Mai Barra hubb kanpur nagar (UP)mai 2 pincode ke parsal attemed krta ta 208022, 208027 me Kam krta ta

Tracking details shows that the item was delivered on 26th March 2024 at 10.30 pm. But the item was not delivered to me. Tracking sms came in the morning, but I did not receive any packet.
Tracking number of shipment is MYEP[protected].

Iam student working in ekart delivery boy have part-time job lm not given 5days salary
1ps shipping 16 no other petrol are included 5days salary pending 2272 I humble request you give me the salary 🙏

Delivery boys are not coming to our address door delivery. Please take action against this. We are unhappy with ekart logistics delivery system. Lot of orders are placed in this area. But still they are not ready to door delivery. We need to go 20 kilometre to collect order. Every customer wants door delivery.