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Ekart Logistics Complaints & Reviews

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Updated: Feb 27, 2026
Complaints 5507
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228
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 24

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H
himanshu-ptl7
from Indore, Madhya Pradesh
Dec 4, 2023
Dec 6, 2023
This thread was updated on Dec 6, 2023
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I have ordered shoe rack worth Rs 999 which i have seen on instagram but i have the wrong product .
I don't have merchant contact no. but i want to return the product
So could you please help me to raise out the merchant and provide me his details or contact no. because in the product box i have not any description the product neither of the company
My Tracking id = STOC[protected]
Invoice no. = #38516
Shipped by = Warehouse 17281

My contact no. = [protected]
My email id= [protected]@gmail.com
Pl
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    H
    Haneliya
    Dec 4, 2023
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    I received a Cash On Delivery parcel on 2 December, 2023, and it had nothing but a torn cloth inside. It was supposed to be a replacement order but my sister was not aware, and she paid the requested amount (Rs. 992). The parcel had the Flipkart order ID but in the app it shows that the parcel is still in transit. I've already raised this to Flipkart and they have escalated further. But this needs to be investigated strictly.
    Ekart Logistics customer support has been notified about the posted complaint.
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      J
      Jensonc
      from Thrissur, Kerala
      Dec 3, 2023
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      Address: Thrissur, valapad

      My order was supposed to be delivered on 1st December and the delivery person was contacted on the same day but no delivery. Then on the second day of December the same experience happened. The delivery person was called this morning on the 3rd of December but has not been delivered yet.
      Ekart tracking id - FMPC[protected]
      Delivery person ph no - [protected]
      Ekart Logistics customer support has been notified about the posted complaint.
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        C
        chennurii
        Dec 2, 2023
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        Address: Plot 7 , Ramakrishna Enclave, Pragathi Nagar

        Despite of having call with delivery representative and informed the delivery address the goods in tracking PFYP[protected] has not delivered and as well reached to logistics warehouse (Instacart) in Pragathi Nagar but ended up with no delivery.

        Once again for your information furnished delivery address as below ..

        Plot 7, Ramakrishna Enclave, Pragathi Nagar, 500090
        Mobile : [protected]
        Ekart Logistics customer support has been notified about the posted complaint.
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          M
          MoniyuJklwppr
          Dec 2, 2023
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          I have not placed any order delivery agent asking for money and otp to cancel order. Someone placed fake order on my name and number. Please cancel order with this id FMPC[protected]
          Ekart Logistics customer support has been notified about the posted complaint.
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            L
            lend a hand
            from Mumbai, Maharashtra
            Dec 2, 2023
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            Shipment of Medicines not Delivered

            Address: Satyam Industrial Annexe, Malkar Bhavan, deonar, Govandi East, Mumbai 400088

            Shipment Tracking No. FKHP[protected]
            I had ordered medicines from Flipkart Health Plus on[protected] with delivery date given as[protected].
            Today is[protected] and the shipment is not yet delivered to me.
            I have checked out the Tracking information on EKart website which shows incorrect and contradictory information.
            The Tracking information for the above Tracking Order provided shows that the shipment is effected...
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            S
            Shaik sultana
            from Vijayawada, Andhra Pradesh
            Dec 1, 2023
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            I have ordered a salwar suit set of 3on 18.11.2023 for 599rs and opted cod option but at time of delivery on 25.11.2024 i have paid 640rs to delivery boy and after recieveing the parcel the product was used one and completely old. I have tried to contact customer care number provided in ekart logistics websites but if no use the numbers are invalid and I have sent mails to many mail id's provided on ekart consumer complaint module. But the mail s were not delivered as there is no such mail I'd, I kindly request you to refund my 640 rs. And please don't bluff another customers to buy these type of cheap products. And don't cheat people.
            Ekart Logistics customer support has been notified about the posted complaint.
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              S
              Shaik sultana
              from Vijayawada, Andhra Pradesh
              Dec 1, 2023
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              I have ordered for pack of 3 salwar suits for 599 rs in 18.11.2023 and I opted cod option and at time of delivery I ahev paid 640 rs and after opening the packet, the product was completely used one and old one, I have approached to all customer care numbers provided on ekart logistics website but thise were not in use and I have sent mails to mail I'd provided in site for customer service but mail was not delivered as the ID does not exist, and I also called over Flipkart customer care number, they told to enter my registers mobile number followed by pin, but that is of no use after entering mobile number and pin it is displayed as pin invalid, now i want my refund and i kindly request to take action on such fraudsters and make them to never repeat the issue with other customers. I want my money back as refund.
              Ekart Logistics customer support has been notified about the posted complaint.
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                C
                Clementh
                Dec 1, 2023
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                Address: Yerragondapalem

                Product not delivered to my home when i paid all the delivery charges they contacted me and said that we are not delivered the product because of parcel is big .it is not correct when i paid all the charges it prepaid order.why it is a home delivery on flipkart site does fools the customers
                Ekart Logistics customer support has been notified about the posted complaint.
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                  S
                  Saurabh120
                  from Sonipat, Haryana
                  Dec 1, 2023
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                  I sent a dry fruit box as a Diwali gift to my client and that was returned to me by the Ekart Logistics courier company as it that undelivered. in this whole time they opened the box and ate dry fruits. That hampered relationship between me and my client.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    S
                    Sumeran Rai
                    Dec 1, 2023
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                    I'm not receiving my my shipment while the expected delivery date is 27th nov shipment awb is FMPP[protected]. Worst service ever.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      D
                      Delivery boy doing fraud
                      Nov 30, 2023
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                      Delivery boy doing fraud

                      Hello,
                      My name is Abhishek Verma and I am here to inform you that in my area pin code 262901, EKART CENTRE GOLA GOKARANNATH your delivery team is doing delivery frauds in very large amount all the delivery boys along with your centre manager performing large amount of frauds.
                      Therefore, In my case i have ordered medicines from flipkart health on (24/11/23) which was delivered to me on 26/11/23 and this was a COD order of rupees...
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                      S
                      SUNDEEP DAS
                      Nov 30, 2023
                      Dec 1, 2023
                      This thread was updated on Dec 1, 2023
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                      Sir . I have a Flipkart health order of I'd FKHP[protected] . Through ekart. The ordered is not delivered me and the agent did not contact me but in the status it is shows that my order is delivered. Please deliver me the order.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        K
                        Kruku
                        Nov 29, 2023
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                        Wornout old clothepieces are sent for Rs. 1199 instead of the ordered shirts
                        Order id:fnzd20825
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          M
                          Mousomi Debnath
                          Nov 28, 2023
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                          Foxtale undelivered Product

                          I have not received my foxtale product and showing delivered. The delivery guy took the order and upon getting the pin didn't deliver the order.
                          Order Id of foxtale is 483447
                          Ekart track id : SRTP[protected]...
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                          S
                          S.s.J
                          Nov 28, 2023
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                          I ordered cargo pants from these website but I got some ### pants which are not cargo and these pants are used and dirty. I want my refund. I was looking forward to try my new pants but it was a total disappointment from your side. I'm a student, I don't have too much in my pocket to spend on these ###.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            S
                            Suvathi Architect
                            Nov 28, 2023
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                            Address: Store no.32, L-93, Sector 11, Noida

                            I ordered the products from osmos studio, Store no.32, L-93, Sector 11, Noida through online website https://theosmos.com/ for worth of rupees 2, 440/- and received the invoice with Gst.I received the product on 23rd Nov, 2023.when opening the parcel there was damaged kettle instead of what i ordered.I raised the issue to osmos and not resolved till now.Attaching the video, photo, Gst invoice, order received from the seller.
                            +1 videos
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                              R
                              Richie_88
                              Nov 27, 2023
                              Resolved
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                              Resolved

                              I submitted a return request on the main site. Return was scheduled on dec 1 but got sms the next day that the product will be picked up by the same day. I got call from ekart logistic courier boy and handed over the product to him. I got no confirmation message of successful return since then. I called him to process the return he said he will but nothing happened. The main e-com site is showing return to be pick up at dec 1 so they are unable to process the return. Now i dont have the product also my money is also stuck. Attaching the required screenshots of sms and calls from the courier guy. Please resolve asap.
                              Nov 30, 2023
                              Complaint marked as Resolved 
                              Issue resolved by the e- commerce site. I got no update from ekart executive.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                D
                                deotima acharya
                                Nov 27, 2023
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                                I received a wrong parcel today(27/11/2023) aroung 4 PM from ekart which i have not even ordered. i paid the delivery guy 900 rupees, after sometime i have received a cancellation code and i have shared it with the delivery guy to take the parcel back. now the guy is not picking the call and i got a message saying that i have rejected the order. i have lost my money of 900 and i lost the parcel as well.
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                                  N
                                  Newyear2024
                                  from Pune, Maharashtra
                                  Nov 27, 2023
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                                  Address: St Johns Co Ed school naini prayagraj
                                  Website: Ekart

                                  I had ordered an item from snap deal
                                  yesterday I got a call from an Ekart delivery person
                                  who took the code and informed me he had delivered my product to my watchman
                                  as I was out I believed him
                                  on arriving home I was shocked to discover that nothing had been delivered
                                  I have tried calling and contacting E kart to to avail is so complicated to even gt in touch with anyone in this company
                                  so now I am forced to use this platform to compian
                                  as my app says my product is delivered
                                  Ekart Logistics customer support has been notified about the posted complaint.
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