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Updated: May 5, 2026
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 248

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F
Fahad30
Sep 7, 2020
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I have ordered a pair of Bluetooth earphones but have been delivered a fast track watch. Worst part is that there is no customer care support or reliable return policy. Ekart is cheating us blatantly
Ekart Logistics customer support has been notified about the posted complaint.
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    V
    Vishnu G Kurup
    Sep 6, 2020
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    Please share the expected delivery date of fmpp[protected]
    Ekart Logistics customer support has been notified about the posted complaint.
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      R
      Raja Nee
      Sep 6, 2020
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      Address: VGN Stafford Block S3 Flat 108 Thirumalaivasan Nagar Thirumullaivoil Chennai 600062

      Out for delivery: pod7ed22276754 with tracking id ssgp[protected] from WWW.NEXASHIP.IN, will be delivered today by an ekart wish master (Call [protected], pin 107). To know about safety measures taken to ensure a safe delivery of your order, click here: http://ekrt.in/05pFaCNNNN.
      Ekart Logistics customer support has been notified about the posted complaint.
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        B
        Bhalu ahir
        Sep 6, 2020
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        On 5 september 2020 in gujrat, amreli proper city pin code 365601 tracking id fmpc[protected] your deliver boy don't delivered my cash on delivery parcle which is send by flipkart... By unknown reason... I call him twice on same day to provide my parcle on proper address... Plz do something proper and like concrete on my complaint... Thanks
        Ekart Logistics customer support has been notified about the posted complaint.
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          T
          Treenakundu
          Sep 5, 2020
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          Awb: SRTC0048132312

          The complain is regarding the above mentioned awb. I dispatched the courier on 24th of July 2020 However for some reason it got returned before reaching the Destination. The courier packet that i sent contained jewellery worth Rs.370. I recieved the RTO on 3RD OF September 2020. However to my utter surprise i got in return 2 kurtis instead of the actual products(2bjewelley worth Rs.370). Kindly arrange to get my products returned to me or...
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          Súmáñth Síñgámshétty
          Sep 5, 2020
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          Address: Brigade Manage Court, First Floor, No.111, Koramangala Industrial Layout, Bangalore 560095, Karnataka, India

          I ordered a laptop on 22/8/20 and the estimated delivery is on 30/8/20.I didn't receive the product in the meantime, when I contacted them they told to wait upto 7pm on 30/8/20, but next day 30/8/20 date was strikedoff and new delivery date of 11/9/20
          was mentioned without informing the specific reason, I lost most of my useful work cause of the delay and today is 5/9/20 and the tracking status is showing that the product is in Hyderabad from last 8 days, I still didn't got any update, if I contact them they are saying some useless stuff as they are programmed to say so, I am totally desperate now.I am complaining now because I couldn't manage to hold my frustration
          Ekart Logistics customer support has been notified about the posted complaint.
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            A
            aseemray
            Sep 5, 2020
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            Address: Bhubaneswar

            I didn't get the product in the promised date which is very frustrating, and no one is sharing the no of the wish master
            Ekart Logistics customer support has been notified about the posted complaint.
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              aseemray
              Sep 5, 2020
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              Address: Bhubaneswar

              I was supposed to get the product by 5th of Sept 2020, and I didn't get the product and the product is not even out for delivery yet, In my earlier orders also the tracking details are rarely wrong that is something that should not happen, If there is an option to see the tracking details that should be accurate, I am facing the issue many times this is so frustrating and probably this is the reason I am not preferring Flipkart these days...
              Ekart Logistics customer support has been notified about the posted complaint.
              Sep 05, 2020
              Updated by aseemray               I am getting sick of customer care guys cutting calls on face, Kindly don't close the issue without resolving
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                S
                Sri Thehome
                Sep 4, 2020
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                Address: KRISHNA ENTERPRICES,SECTOR 24,ROHINI,NEAR DPS SCHOOL,DELHI,110085

                Dear sir/madam,

                I have ordered noise combo product of watch and ear phone online in

                https://epicwatchstore-in.myshopify.com/

                Get your latest noise combo at lowest price!! Colorfit smartwatch with shots x1 earbuds × 1 for price of 1699 cod on 31 st august 2020. The order number was fhw31310
                I have received the product to ekart courier service today 04.09.2020 to my surprise when i opened the package there is a titan watch in it instead of smartwatch with shots x1 earbuds.

                This is pure cheating to a customer by such e commerce company’s.
                Ekart Logistics customer support has been notified about the posted complaint.
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                Dear sir/madam,

                I have ordered noise combo product of watch and ear phone online through https://extrabassworld-in.myshopify.com/

                For noise pro combo at lowest price!! Colorfit smartwatch with shots x1 earbuds × 1 for price of 1899 cod on 06.09.2020. The order number was #4965

                I have received the product to ekart courier service today 09.09.2020 to my surprise when i opened the package there is a fastrack watch in it instead of smartwatch with shots x1 earbuds.

                Even the no mention on the box is fake...
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                  S
                  Sai Chowdary Sree Ramulu
                  Sep 4, 2020
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                  Address: Shivam advanam

                  My delivery is not reached to me.. Very worst delivery.. The product not reached to me... Too latee.. I will waiting for 25 days.. Plzz check and procide my delivery... Really very bad
                  Ekart Logistics customer support has been notified about the posted complaint.
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                  I ordered a shirt for 600rs..the product not reached to me..delay of delivery
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                    C
                    csinghlive
                    Sep 3, 2020
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                    Address: Customs Division, Dhubri, 169 Dakshina Bhawan, N.S.Road, Dhubri, Assam - 783301

                    I had ordered Poco M2 Pro with exchange offer from flipkart, and exchanged my Samsung J7 Max. The wishmaster/ delivery boy (SUKURANA ALI) delivered Poco M2 Pro and picked up my Samsung phone after checking it. But after some time, when received delivery & exchange message from Ekart, it was showing that exchange of Samsung phone was cancelled and the exchange amount was paid by cash on delivery. The same was also showing in My Orders section of Flipkart.
                    Now, I think the wishmaster had kept my Samsung Phone and paid the exchange amount. Now, what if that phone is used for illegal work? Because as per records, the exchange phone was cancelled but actually the wishmaster took it and paid the exchange amount. Now, I'm highly disappointed and request you to take necessary action in this regard.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      P
                      Pankajaery2
                      Sep 3, 2020
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                      I am getting mail from [protected]@ekartlogistic.com for franchise.. It's fake or not
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        M
                        Madhusudan ji
                        Sep 2, 2020
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                        Address: Gorakhpur road Deoria

                        Courier person did not come and rejected my order.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          S
                          Sandip198
                          from Mumbai, Maharashtra
                          Sep 2, 2020
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                          I am a small Saller, and I delivery my product through Ekart logistics.
                          I make a shipment on 19Aug, 20,

                          This Shipment AWB No - SRTP[protected].

                          This shipment Pickup from me on 20th, Aug, 2020.
                          But till today 2nd sep, 2020, not go for shiped to transit.
                          Not get any recent updates, of my shipment.
                          Is this percell is lost???
                          If not then I want urgent delivery and update recent status on system panel.

                          otherwise I want full refund of this product with shipping cost and extra charge for this type of harrasment
                          Ekart Logistics customer support has been notified about the posted complaint.
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                          Products damage hai exchange krna hai nhi ho paa rha
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                            S
                            shrutissss
                            Sep 2, 2020
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                            Hi,
                            The complain is about, we are receiving orders which are not placed from us,
                            few days back also happened the same thing, but today again we received message saying that
                            'Order dispatched: your order (purchase Id:[protected] places is shipped through Ekart courier partner
                            Kindly help with this
                            we want to know from which mobile number order placed and date
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              R
                              Rumki Chowdhury
                              Sep 2, 2020
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                              Address: 13/A Rishi Bankim Road, PO+PS- Nimta, Kolkata - 700049

                              I received wrong RTO, AWB no. SRTC[protected]. When I open the packet I found the item is wrong. The value of my actual product is Rs. 4475.00, item is 3 pcs. saree and weight is 1.5 kg. But which product I receive it's weight is less then 500 gm. The seller name of this product also wrong. Image upload.
                              Please help me to Return the actual product. Or arrange proper compensation for this loss.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                A
                                Aminul Mazumder
                                from Mumbai, Maharashtra
                                Sep 2, 2020
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                                I have ordered a product 17 days ago from Flipkart and it got shipped within 3days and I have got the tracking I'd but it has been 14 days of Shipping still my product has not reached me where as I am in safe/green zone Please help me
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  R
                                  roshini sr
                                  Sep 2, 2020
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                                  My package is delayed, it has arrived the Cochi hub on 23rd August, but no updates after that.The estimated delivery date was 25th August, but no updates on the shippment yet. Kindly assist on this.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    1
                                    17o11BCo18 Umesh
                                    Sep 2, 2020
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                                    I didn't receive my order
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                                      Iyarkai Kodai Velan Pannai
                                      Sep 2, 2020
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                                      Address: 26/38, rajarajeswari nagar, Tirunelveli-7

                                      Takes long time to deliver
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