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Ekart Logistics Complaints & Reviews

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Updated: Feb 27, 2026
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Ekart Logistics reviews & complaints page 251

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S
Shah Arifali
Aug 20, 2020
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Issue of Kirana store

Address: Near phoenix moll lbs road Kurla kamani

Hie My name is Arif Ali Shah I live in Mumbai and the landmark is Ghatkopar in Ghatkopar there is a hub of ekart called kamani hub and I am the owner of the Kirana store that is a part of ekart I am completed one year of store opening but the issue is that person who hold the responsibility he didn't handle that and there is a issue of rs I go to the hub to solve the issue but the TL and the manager didn't listen to me they told that talk...
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gopal jagtap Patil
Aug 20, 2020
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Address: Santoshi mata nagar ward no17 mehkar dist-buldhana..

My parcel 5 days in nagpur but not send my address plzz dispatch my address..
Ekart Logistics customer support has been notified about the posted complaint.
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    abhishekHTC
    from Bengaluru, Karnataka
    Aug 19, 2020
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    Address: C 203, Purvi Lotus Apartment, Hosapalya Main Road, Sector 2 HSR Layout, Bangalore

    Hi team,

    I was given a fake chinese product via ekart. I would request ekart to not deposit the money (Inr 1499) to the vendor company. The order id was 28198 and the ekart tracking id was srtc[protected]. The vendor company jolykart.com is a fake company and they dont have any customer care number or email.
    I have also filed a case for this fraud on consumer helpline and the number is 2180544. I tried calling ekart customer care many time today but couldn't connect. The delivery boy's name was v subramani.

    Please support me in getting my money refunded.

    Thanks,
    Abhishek. [protected]
    Ekart Logistics customer support has been notified about the posted complaint.
    Aug 28, 2020
    Updated by abhishekHTC
    SInce there hasn't been an update from the last 10 days, I am filing a complaint with the consumer helpline of India. This will also be taken up with the police department.
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      bhim.pujer
      Aug 19, 2020
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      Address: Belgaum

      Product tracking ID[protected] and deliver boy number[protected], he was not able to wait 5 min to deliver product, as his attitude and behavior is not satisfied, even I called about 10 times but not even received or call back to my number ! Really am very sad Abt ontime deliver and delivery boys . Kindly resolve this issue with serious actions, otherwise Flipkart loose best customer in future..! As am available to collect the parcel but just only I received a msg that I was not available at home, what's the wrong with ur team, as I said I will collect it after 5min to delivery boy
      Ekart Logistics customer support has been notified about the posted complaint.
      Aug 19, 2020
      Updated by bhim.pujer
      Kindly resolve today itself as I need Product urgently
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        L
        Lalit Kr. GangWar
        Aug 19, 2020
        Sep 21, 2023
        This thread was updated on Sep 21, 2023
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        Replacement Order is not taken by delivery person

        Address: 215 A Ashutosh City Gate No-3, Near Funcity

        I order one product from flipkart and request for refund of that product.
        The delivery person talks rudly and didn't come for pickup of order.
        The order has to pickup as on 11 Aug and today is 19 Aug.
        This is how how your delivery company works, I am very sad about your company how all this works. I haven't seen such rude and inappropriate work from any other courier partner.
        The order is from Flipkart the Order...
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        Partha_2000d
        Aug 19, 2020
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        Ordered article from bass rockerz - (Order #103922)

        Airpods combo against cod - paid...

        After the delivery person amit kumar tanti left opened the packet and found headphone send against the airpods ordered @ 1599

        Pkrc[protected] merchant: pickrr.com | wrong article delivered - cod

        Need return of cash
        Ekart Logistics customer support has been notified about the posted complaint.
        UNFORTUNATE and misleading
        ... even NO CONTACT available for BASS ROCKERz ... No Revert .. EVEN Pickrr.com also Misleading
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          Ujjyani Sengupta
          Aug 19, 2020
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          Respected Sir / Madam,
          I would like to bring to your notice that my husband had placed an order which was promised by flipkart to be delivered today. I fail to understand the failure of the same because now the lockdown has been uplifted, transportations have been normalized and ecommerce going in full swing.

          Then why has ekart causing so much trouble with the order. An order placed on 10th aug and its been almost 9 days after that, the order is still stuck in bangalore. On reviewing the tracking details, the shipment was created on 18th aug from bangalore. What the hell were you guys doing all this while.

          This is a terrible experience and me being a plus user, its highly disappointing to see the sheer harrassment you caused with this order along with lack of adequate responsibility as an organization.

          Request you to expedite the process and get the product delivered at the earliest with utmost safety.

          Tracking details: FMPC[protected]

          Order id: OD[protected]

          Dr. Ujjyani
          [protected]
          Ekart Logistics customer support has been notified about the posted complaint.
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            R
            reshma amisha
            Aug 19, 2020
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            Address: Ekart Logistics chennai

            Hi,
            Regarding Delivery of Package on Aug 10- FMPP[protected], its showing that package hs been delivered, But still I didn't received.

            Tried contacting customer care, But unable to reach and also tried through mail id, where mail id is also wrong.

            Can you please check on this and update me soon
            Ekart Logistics customer support has been notified about the posted complaint.
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              Prashant616
              Aug 19, 2020
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              Dear sir/mam,
              My order from flipkart is reached at my nearest delivery hub on date 16 August 2020 and since the day i am getting messages daily that my order is out for delivery but the person selected for delivery has not delivered my parcel yet and not even tried to call me or reach my delivery address. Even when i am trying to call on number '[protected]' to reach out to the delivery boy, he is disconnecting my call. Please do the needful to deliver my parcel.
              my tracking no. FMPC[protected]
              Ekart Logistics customer support has been notified about the posted complaint.
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                Bhagwat Navghare
                Aug 19, 2020
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                I ordered thr product on 7 th of aug on tatacliq & its promised date was 15 th aug in nanded, maharashtra but its not delivered yet and showing item shipped in ekart not dispatched from hyderabad from 14th aug... How can u do such thing ekart... No complaint or customer care number working... Shame on it.. Its highly urgent to deliver the product... Plz look into the matter...
                Tracking id :-clqp[protected]
                Ekart Logistics customer support has been notified about the posted complaint.
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                  Bhagwat Navghare
                  Aug 19, 2020
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                  I ordered thr product on 7 th of aug on tatacliq & its promised date was 15 th aug in nanded, Maharashtra but its not delivered yet and showing item shipped in ekart not dispatched from Hyderabad from 14th aug...how can u do such thing ekart ...no complaint or customer care number working...shame on it..its highly urgent to deliver the product...plz look into the matter...
                  Ekart Logistics customer support has been notified about the posted complaint.
                  Aug 19, 2020
                  Updated by Bhagwat Navghare
                  Tracking id:CLQP[protected]
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                    A
                    Ashish Golande
                    Aug 19, 2020
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                    Address: Jalgaon ekart office

                    When the deliverer is coming to give our order, then in the morning only he calls us and says to come at another village to receive order.
                    Sometimes we are busy in our work and not able to go to him so he used to cancel our order.
                    I request u to send the deliverer at our village.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      Aastha Sharma1209
                      Aug 19, 2020
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                      I placed a order of laptop and was delivered to me on 7th Aug and on 9th I placed a return request for pick up and 17 the Aug was given you me as pick up date in between this I received messages from ekart for pick up but no one came to pick my order then on 18th I called the Flipkart regarding the issue and they gave me 21st Aug as resolution date, but on 18th Aug at evening I received a message from ekart that you return request was cancelled .now I am stuck with a damaged laptop and on app the option of return is also not there
                      How ekart could do this as without visit g they cancelled the return request
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        Raz Wid Nextedu
                        Aug 19, 2020
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                        Address: Gunawati Street, Opp Makrana Marble Near Char Khamba, Makrana, Nagpur, RJ-341505

                        Dear All, As I want to inform you that yesterday I received my order from Ekart logisitics and the product details as follows TRK# SDKC[protected] invoice no. 5357. Now the issue is what? I received my parcel as fraud parcel when I opened the box. I ordered the flexible Display Gesture Fordable smart watch but when opening the box found a broken and very old normal watch and this costs nothing. I told courier to share the sellers details and he refused that I cant do anything.. I asked him mANY TIMEs that from where you got the same. And I'm 100%sure that if Ekart logistic is bringing any parcel that means there are MOU signed between sellers and Ekart logistic. You can't refuse such ###. Ekart I'm asking you from where u got this parcel and plz I need the details ASAP..
                        +1 videos
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                          Bhanu3375
                          Aug 18, 2020
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                          Ekart logistics has not done the pick up of my product it's been one month the seller has approved my pick up. I am facing a lot trouble.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            Tanumay Basak
                            Aug 18, 2020
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                            Hello, i am tanumay basak, a frequent buyer of flipkart. Today i purchased a product and i was paying it to one of your ekart executive through upi. But after doing that the ekart delivery guy mr, milan mondal told me there is some issue of otp. So, he told me to pay cash instead and my the money which i paid through upi will be refunded into my account by him in a while. But i havent received my refund from your delivery executive till now. And i tried to reach him via call but his number is switched off from the evening
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              Vishvas raval
                              Aug 18, 2020
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                              Address: Qtr no-B2, IOCL colony, ambaji road,aburoad,rajsthan

                              I havr ordered Maisto twist and shoot car from Ekart. My treck id was NMBC[protected] and invoice no #HS 1040.
                              While ordering this web site shown me a video of above mwntuoned model car under make in india, and it was with remote control ooerated car,
                              But when i received and open the currier it was vwry small, without remote and more ever it was Made in china product, which is unexpected and big cheating in the name of make in india.
                              I m unsatisfied with the product and want to return it today it self and refund my hard earned money.

                              Vishvas raval
                              Ekart Logistics customer support has been notified about the posted complaint.
                              Aug 18, 2020
                              Updated by Vishvas raval
                              I want remote control. Operated car, which u have shown in ur advertise video

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                                Komu Pawar
                                Aug 18, 2020
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                                Address: Ground poket near bazar old road Rohini, New Delhi-110085.

                                I have ordered a go noise smart watch but the product i got delivered is a titan man's watch.
                                I want my product in exchange of this titan watch or else i want my cash back.

                                Kindly do the needful.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  credu
                                  Aug 18, 2020
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                                  I see that the product has reached my nearest hub (Mahadevapura) on aug 16 sunday 6:21am. The product is not yet out for delivery and the status is same for the last two days. We want to take that to native and have travel plan for wednesday, 18th aug evening. Please resolve this asap and get this delivered at the earliest.

                                  Logistics tracking id: fmpp[protected]
                                  Name: tarak reddy
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                                    Surya Pratap Singh Parmar
                                    Aug 18, 2020
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                                    Address: Gurugram

                                    I had ordered a Boat 261 wireless Bluetooth headset for 1240 from flipkart on 09.08.2020
                                    But the same is not being dispatched from the Ekart Logistics Motherhub Gurugram till yet I. E. 18.08.2020
                                    It is still showing ordered product is at Ekart Gurugram. I had already complaint to flipkart but no step is being taken by them to resolve my issue they just delaying it.
                                    Ekart Logistics customer support has been notified about the posted complaint.
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