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Ekart Logistics Complaints & Reviews

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Updated: Aug 20, 2026
Complaints 5545
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229
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 251

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N
Nickname01
Sep 2, 2020
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It is a small technical issue but everything depends on it. Ekart Logistics system has not updated my delivery status to "Delivered" because of which further process is on hold for a long time. It still shows "Out for Delivery" but I have received the product on 14th of August 2020 around 3:30 pm. Please update your system asap.
Ekart Logistics customer support has been notified about the posted complaint.
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    G
    Govinda Varma
    Sep 2, 2020
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    Resolved

    Sir my order is stucked in District- sehore(466001) ekart hub from several days, and our area(Nasrullaganj-466331) many orders are getting cancelled ..the ekart sehore hub is not releasing our order..my order is of replacement it can't be cancelled or returned..iam too much concerned about that..ekart service is very good but this kind of problem really hurts a customer feelings
    please have a light on this issue
    Sep 6, 2020
    Complaint marked as Resolved 
    refund credited by flipkart
    Ekart Logistics customer support has been notified about the posted complaint.
    Sep 03, 2020
    Updated by Govinda Varma     can i get ekart logistics Madhya Pradesh customer service no.?
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      V
      vtsaraf
      Sep 2, 2020
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      Resolved

      Tracking number FMPC[protected] is delay in 12 days
      Sep 2, 2020
      Complaint marked as Resolved 
      [email protected]
      Ekart Logistics customer support has been notified about the posted complaint.
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        R
        RELIN KP
        Sep 2, 2020
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        Address: DAMODAR ISPAT LTD,JAMURIA,WEST BENGAL

        Without information delivery agent cancelled my order
        Ekart Logistics customer support has been notified about the posted complaint.
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          M
          mala bajaj
          from Delhi, Delhi
          Sep 1, 2020
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          I ordered for a saree which doesn't look like a saree... It's just a piece of cloth no trimmings no borders... I have tried various numbera to reach out the same day... Mail id provided to submit complaint is bogus... Call centre numbers are not connecting... Pls don't cheat people like this... I placed order direct at ekart i guess that was my mistake...
          Order no #1436
          Contact number [protected]
          Ekart Logistics customer support has been notified about the posted complaint.
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            A
            Arpkund
            Sep 1, 2020
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            I have not ordered the product but still i received it. For that i have tracking id purchase id available. Please resolve my problem
            Ekart Logistics customer support has been notified about the posted complaint.
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              S
              Shreya Rana
              Sep 1, 2020
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              Address: 247,Rana Estate,Sunderwala,Raipur Dehradun

              Hey my order delivery which was supposed to be today was due to some confusion rejected at pickup. Can i get it tomorrow?
              Order id: fmpp[protected]
              Ekart Logistics customer support has been notified about the posted complaint.
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                A
                Aayush Pareek
                Sep 1, 2020
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                Address: Ekart logistics , Road - Babu patty , pincode - 785001 , city - jorhat , State - assam , Country - India

                Dear sir / mam
                I am ayush an e-commerce operator selling products on multiple eCommerce website, like amazon, snapdeal, shop101 etc but at my location e-kart is giving worst service, i don't have any misunderstanding with courier boy or any office executive, this is my personal view, My packages were never been picked without calling them, even after calling they don't send FE person for the pickup, never received return packages, office is also much small compared to the volume they received everyday, kindly do the needful and provide me the resolution

                Team epic store
                Phone -[protected]
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                  S
                  Sumitra Borgohain
                  Aug 31, 2020
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                  Address: Amguri

                  I ordered a weight machine. But on today I received a call from ekart delivery boy. When I reached the place one boy misbehave me and asked me whether I will received it or not. Therefore I request you to
                  Take a necessary steps for the same. Thanking you.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    A
                    AnushkaM08
                    Aug 31, 2020
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                    I was supposed to get my order delivered today but it's 7:50pm by now and your executive said when i called him at 5:30 that he will deliver my order in 2 hours but i have not yet received my order. Also, your delivery executive's behaviour over call was rude
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      S
                      syam babu deepati
                      Aug 31, 2020
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                      Address: D,NO: 102-2-676, BOMMURU MURALIKONDA RAJAHMUNDRY

                      Thi is syam babu deepati i have booked sony headset combo offer on[protected] order id #2427 but 1 week after they delivered ubl headset single set at the price of cost 1499/-cod company website address is
                      https://extrabassworld-in.myshopify.com/

                      Delivered by thru E-kart on[protected] refund my amount otherwise i will take action asap

                      What is type fraud shopping with the customers...please give me revert us asap...otherwise i will proceed legally

                      [protected]
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Aug 31, 2020
                      Updated by syam babu deepati                       Thi is syam babu deepati i have booked sony headset combo offer on[protected] order id #2427 but 1 week after they delivered UBL headset single set at the price of cost Rs. 1499/-cod company website address is
                      https://extrabassworld-in.myshopify.com/

                      Delivered by thru Ekart on[protected] refund my amount otherwise I will take action asap

                      What is type fraud shopping with the customers...please give me revert us asap...otherwise i will proceed legally

                      [protected]

                      View replies
                      Main Website: https://extrabassworld-in.myshopify.com/

                      Vendor Name: myshopify.com

                      Business Partner: GANPAT TRADING, MNKP2/153, NEWDELHI-110085 Phone: [protected]

                      Delivery By: Watch Hub thru Ekart Logistics

                      Nagaraj Hp phone: [protected]
                      KIIB Colony, Basaweswaeranagar,
                      Bengaluru-560079

                      Order# 2427
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                        S
                        Sandip198
                        from Mumbai, Maharashtra
                        Aug 31, 2020
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                        I am a small seller, and i delivery my product to my customer through ekart logistics.
                        On 5aug, 20 i created a order,

                        Awb no - srtp[protected]

                        And 6aug it's pickup from my location, also 6aug it's go for transit.
                        On 11aug this shipment reached on surat ekart hub, but till today "31aug, 2020" this shipment not delivered my customer.
                        Also i escalated this from my end, but not get any reply and solutions.
                        I want urgent delivery of this shipment as soon as possible.
                        Otherwise refund my product price with penalty charge for delay my shipment.

                        This shipment tracking link - https://shiprocket.co/tracking/SRTP[protected]
                        Sep 2, 2020
                        Complaint marked as Resolved 
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          Preeti12u
                          Aug 31, 2020
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                          My order was supposed to get delivered on 24/08/20 FMPP[protected] but ur executive he never visited my house just gave one missed calls and by the time I pick up the call he disconnected and on the wish master number I called so he said I just called u for formalities ur order will not get delivered today I don’t have any other parcel for ur area so whenever I will have. I’ll deliver this is how flipkart is treating plus members pathetic service

                          Deliver my order today or CANCEL it
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            S
                            shubham0257
                            Aug 30, 2020
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                            Address: jhunjhunu, jhunjhunu 333001 Ecart office jhunjhunu (rajasthan)

                            Today i received order from flipcart and i go to ecart office jhunjhunu thera are people very misbehav and 2000 more rupees for exchang my mobile..my mobile perfect all terms and conditions flipcart...but ecart managr want some money for do exchang my mobile i have all videos he want black money and all proof i have
                            Ekart Logistics customer support has been notified about the posted complaint.
                            Aug 30, 2020
                            Updated by shubham0257                             jhunjhunu ecart office such a bad and uneducated people 333001

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                              Poulomi Naskar
                              Aug 30, 2020
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                              I had order from Myntra and its courier is done by ekart logistics. The order was supposed to reach me by 18 th August but it has been 1 month and yet I haven't got it.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                Thankamon
                                Aug 30, 2020
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                                I ordered an expensive phone on flipkart on 21 August they said expected delivery date is 25th so I waited at 28th September it reached Palakkad it was the destination and it's still sitting there now its 30 September why couldn't they call my number I could go there and get my order myself
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  R
                                  rjsen01
                                  Aug 29, 2020
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                                  The product still not received from 21.08.2020.
                                  The logistics team just careless for the services.
                                  The product is already on the destination city but they not delivered to my home.
                                  .
                                  I have to many complaint to the team but still not resolved.

                                  Tracking id - FMPC[protected]
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    ict tirur
                                    Aug 29, 2020
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                                    My shipment from flipkart bearing Tracking ID: FMPP[protected] is being holding at coimbatore from 25/08/20 as per tracking details. kindly disclose the reason for holding the item
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      R
                                      Ranjith Kumar Potla
                                      Aug 29, 2020
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                                      Tracking id FMPP[protected].
                                      I didn't receive my product, But showing your product delivered.
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        Pavanprasad6181
                                        Aug 29, 2020
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                                        Address: instakart services private limited,naneppa nagar beside sbi atm,hindupur,515201

                                        I had ordered a product of worth Rs 16, 999 and i recieved delivery through E kart logistics but i didn't received the same product which i ordered my order id is :[protected] and Ekart tracking number is XMIP[protected], as i paid the whole amount to the product and getting a normal USB cable instead of mobile making me very tense so kindly please resolve my issue as soon as possible
                                        Ekart Logistics customer support has been notified about the posted complaint.
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