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Ekart Logistics Complaints & Reviews

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Updated: Feb 27, 2026
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Ekart Logistics reviews & complaints page 44

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J
jeet5156
from Budaun, Uttar Pradesh
Sep 6, 2023
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Address: Moradabad

Ekart logistic moradabad is holding my package from last 3 days (Tracking id - SMGP[protected]). They're not delivering the product. while tracking the order in the morning status show out for delivery and in the evening it says rescheduled. while all of this there's no contact details anywhere so that a person could contact their office or delivery person. Please do the needful.

Thanks
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    A
    AkhilaSunilK
    Sep 6, 2023
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    Address: Kochi Hub

    I have booked a mobile backcover from Flipkart and Ekart delivery person called and asked OTP claiming he is at my home. I was out of station at that moment. I shared OTP and I received message that item has been delivered.But later I got to know the item hasn't been delivered. It was already paid one. Please find a solution and send me my product.
    Tracking ID:FMPP[protected]
    This shows delivered but I doesn't received.
    Ekart Logistics customer support has been notified about the posted complaint.
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      B
      Bhumika1324
      from Panchkula, Haryana
      Sep 6, 2023
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      I ordered two adjustable cargo pants and instead of that i got 3 mens t-shirt which was returned by 3 customers and the packaging have the names of those customers on it. Never recommend to order something they are nothing but big scammers.
      Ekart Logistics customer support has been notified about the posted complaint.
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        I
        Ivanshi
        from AJMER, Rajasthan
        Sep 5, 2023
        Sep 16, 2023
        This thread was updated on Sep 16, 2023
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        Scam and rude behave from delivery partner side

        Address: FQWX+X5R, Tartoli Road, opp. Narayan Grah udhyog

        I put in the return ticket for my parcel Flipkart today (05/09/23) and the pickup date was 8/05/23 and the delivery person came to collect it today itself.
        I told him that if there is a date of 08 Sep, then come on 08 Sep only.
        After that he spoke very rudely and said, I am cancelling the request, please put it back.
        I told him to reschedule, and then he said that I did not have the option, I said that I showed you on...
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        N
        navneetrank
        from RAJKOT, Gujarat
        Sep 4, 2023
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        Address: NANA MAVA RAJKOT

        Dear Sir,

        Recently (today 4th sepetember, 2023 at 3 PM) I got my package delivered. When I opened the package, I found the wrong item. I need to return the same. Kindly suggest a way forward for the return. I tried to connect over the phone, but no one responded.
        Your earliest reply on this matter is highly appreciated.

        Product - Wheel Ab roller core steel
        I ordered from Facebook advertisement. bounce back ab roller which is totally different design then currently received. also, quality is not up to the mark.
        Product is ordered with cash on delivery method. they took lots of time. also, when package came, I received only text message about tracking details. there is no intimation given in mail. also, no updates given in mail till now. I think this is big fraud. do not order any item from Facebook advertisement.

        Ekart tracking id: OIPC[protected]
        Merchant: ShipStreak
        Ekart Logistics customer support has been notified about the posted complaint.
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          N
          Nancygoyal97
          from Tinsukia, Assam
          Sep 4, 2023
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          This is not the first time I am facing the issue
          It's been the third the ibam facing the same issue with prepaid orders i place
          Ekart Update : Roadster Women Pink ...+1 more with tracking ID MYSP[protected] from Myntra, will be delivered before 9pm today by Ekart delivery executive (call [protected], PIN 103).
          This is the msg which I received on 2nd sept and they marked my product as delivered without informing me
          And today it's 4 sept I have not received the product yet
          And now he is not answering my calls too
          Very very cheap service
          Highly disappointed
          I am also sharing the contact number of the person whom I called
          [protected]
          Ekart Logistics customer support has been notified about the posted complaint.
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            Y
            Yuig
            Sep 4, 2023
            Sep 8, 2023
            This thread was updated on Sep 8, 2023
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            Resolved

            Wrong product Ekart Partner Fraud

            R Ekart Customer Care Team
            I have purchased the following item through Brand Fusion now, the earlier name of faction hunt with COD of four shirts. They turned out to be fraud and they sent two old used shirts with news paper, their website is fraudulent and their customer care number is not working. I have sent the compliant email and they have not even acknowledge
            They are your Ekart logistic partner, pls provide me the...
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            S
            Sayyeda Huda fatima
            Sep 4, 2023
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            Address: Vajrahanuman near shetty hotel
            Website: LinkedIn

            Please refund my amount I ordered dress of totally 3000 but got the dresses of 200 plzZ refund my amount
            Ekart Logistics customer support has been notified about the posted complaint.
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              A
              Ananya Deshkar
              Sep 3, 2023
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              Wrong delivery of item

              Address: Samriddhi PG Girls Hostel, UAS, GKVK, Bengaluru-560065

              I had ordered for Adjustable cargo pants from fastlane tracks, an online purchase through instagram. I had applied for option of COD which was worth Rupees 999/-.
              On 2nd september 2023, I recieve a message from Ekart Logistics about delivery of Mens t-shirt. I assumed that mens t-shirt is an typographical error and the product must be the cargo pants which I had ordered since the price of both were Rupees 999/-
              The packing...
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              Y
              yashyadav123
              Sep 3, 2023
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              My delivery date was on 2 September and today is 3 September no response from them, they will probably cancel my order and force me to rebuy it with higher price . This is mental harsment.
              Ekart Logistics customer support has been notified about the posted complaint.
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                K
                Kashishagg
                Sep 2, 2023
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                Fake COD order

                I haven't ordered anything through ekart or flipkart. But I'm getting Fake Cash on Delivery order worth Rs.999 claiming to be mine from the past 2 days. When i told the delivery person that it's not mine and he should take it back, then he asks me to share some code which is sent through sms. I haven't provided him the code due to security reasons....
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                A
                [email protected]
                Sep 1, 2023
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                FMPP[protected], order no
                Was out for delivery from last 7 hours and making us wait for exchange delivery and now they are telling us to take the order from the office and are misbehaving, no. Professionalism, very unfortunate and disappointing from Such a big courier company, worst experience
                Ekart Logistics customer support has been notified about the posted complaint.
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                  R
                  Ranbhisemahi
                  Aug 31, 2023
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                  My Parcel is out for delivery since morning I'm contacting him for parcel related query the delivery agent is not responding to my calls .. this is not a professional behaviour from your side
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    A
                    axiph9507n
                    Aug 29, 2023
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                    Resolved

                    I did not receive my product but got a delivery confirmation notification
                    Aug 29, 2023
                    Complaint marked as Resolved 
                    not resolved
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      J
                      Jameson Debbarma
                      Aug 27, 2023
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                      Address: Agartala

                      An order was made on 14 august 2023 from flipkart. Order ID OD[protected] was paid from flipkart pay later. The ekart delivery boy instead of pre-paid delivery took the cash on delivery through his google pay. The amount was rs 4019.The name of the delivery boy was Rajiv Das.

                      This is a pure case of fraud against customer. As a customer I need to get justice against this fraud activity and get my refund back.

                      Delivery boy contact no. [protected]
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        M
                        Megha3456
                        from Jalandhar, Punjab
                        Aug 26, 2023
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                        Address: jalandhar

                        I ordered a product from Myntra. E-Logistics was responsible for the delivery in jalandhar at my adress. The delivery guy didnt deliver the product to me and marked it delivered. I contacted him within 5 minutes after the app updated delivery status to delivered he accepted that he made a mistake and would deliver the order next day. But he didn't and i couldnt contact him on his number anymore.
                        Date of incident: 24 August, 2023
                        Delivery Man phone Number ( owned by company i guess): [protected]
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          G
                          [email protected]
                          Aug 26, 2023
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                          Address: 276204

                          My product is wrong
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                            A
                            Akshay@29
                            from Thane, Maharashtra
                            Aug 26, 2023
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                            I have recieved damage product from your delivery boy i want refund or replace the product on priority.

                            Company name - Ekart logistics
                            Order ID - 2762660
                            Ref invoice - PX2762660
                            Placed ordered on - 21st august 2024
                            Received ordered on - 24th august 2024

                            Also i told to that delivery boy that product is damage, I opened the product on front of delivery boy..

                            Regards,
                            Akshay D
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              R
                              Rimi Dakpe
                              from Itanagar, Arunachal Pradesh
                              Aug 26, 2023
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                              I ordered 2 sandals from instagram online shopping and this ekart is the delivery partner, as I given below pictures. I didn’t get any call from delivery boy I was waiting for called. But I today check the tracking details but it’s showing order rejected how? I didn’t reject the order and I didn’t get any called from delivery boy.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                A
                                anjalbhagat
                                from Jammu, Jammu and Kashmir
                                Aug 25, 2023
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                                I have ordered a product from Myntra it's courier agency for delivery is ekart logistics. I have not. Received the product I only receive the information that the is out for delivery through sms and than after that I received a sms that your has been delivered. I didnn't even received any call related to receive your product. My product I'd is MYSP[protected]
                                It's courier delivery agency is Ekart
                                Ekart Logistics customer support has been notified about the posted complaint.
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