Ekart Logistics Complaints & Reviews

I order a mobile phone through flipkart on dated 11/10/2023 vide order id-od[protected] and the order confirmed at the same date and shipped by courier partner ekart logistics vide tracking id-fmpp[protected] and scheduled expected to be delivered on my address on 15/10/2023. But my order is not delivered to me after being rescheduled to 17/10/2023, 18/10/2023, 19/10/2023 and 20/10/2023 (today). Today at around 03:48 pm i got notification on mobile that my order is out for delivery but at 04:48 pm it is showing unsuccessful undelivered/unsuccessful delivery attempt (cutomer rejected) but neither any person call me nor the helpline number [protected] taking my call.

Seller shipped my product on 14th October 2023. Estimated delivery date was shown as 18th October, 2023.
Latest status shows on 18th Oct morning 9.24AM it has left as Vijayawada.

Vijayawada to my home (Tenali Address) is 34 KMs.

It's 2 days, no updates further and didn't receive my product.

Could you please help my product get delivered to me asap.

Order ConfirmedSat, 14th Oct '23
Your Order has been placed.
Sat, 14th Oct '23 - 6:04am
Seller has processed your order.
Sat, 14th Oct '23 - 10:44am
Your item has been picked up by courier partner.
Sat, 14th Oct '23 - 10:44am
ShippedSat, 14th Oct '23
Ekart Logistics - FMPP[protected]
Your item has been shipped.
Sat, 14th Oct '23 - 2:44pm
Your item has arrived at a Flipkart Facility
Sat, 14th Oct '23 - 1:08pm- Uluberia
Your item has left a Flipkart Facility
Sat, 14th Oct '23 - 4:15pm- Uluberia
Your item has arrived at a Flipkart Facility
Mon, 16th Oct '23 - 7:55am- Vijayawada
Your item has left a Flipkart Facility
Wed, 18th Oct '23 - 9:24am- Vijayawada
Item yet to reach hub nearest to you.
Out For Delivery
Item yet to be delivered.
DeliveryExpected By Thu 19th Oct
Item yet to be delivered.
Expected by Wed, 18th Oct
Expected by Thu, 19th Oct

I have order a Mobile Phone dated 13.10.2023 and order was confirmed the same and shipped on dated 16.10.2023, parcel reached at nearest logistics service on dated 17.10.2023 am 07:15 am but they have not attempt for delivery due to expected date of delivery on dtd 18.10.2023. They have attempted for delivery on dtd 18.10.2023, I have recd massage from auto generated massage to out for your delivery on dated 18.10.2023 at 4.53 PM and recd a missed call from Mobile No. [protected] at 7.05 PM as mentioned on massage. i was not able to recd called. But when i was call back to him not get any response from them. they also attempt for delivery on dtd 19.10.2023 at 1:38 PM received a massage for out for delivery but they couln't call or massage for delivery purpose to me. and got massage at 8.10 PM undelivered due to could not get in touch with you. we will try next working day same day. I was visited at mentioned below address and asked for status of of my parcel but they have couln't find the parcel and told me. pl came on tomorrow i will check and same to deliver to you and reached at early morning same place but they have denied for delivery of my parcel and told me your parcel will be delivered on today i.e. 20.10.2023 at afternoon still not recd any massage or call. I have enclosed of some screen shot when recd massage of delivery status. and one more things its happened each and every time of Ekart Logistics only. and today i have got massage at 12.05 am of your parcel out for delivery.

I was made order LG tv 65' inch by flipkart in big million offer and shipment was arrived on 16th and out for delivery showing as per tracking record. They was canceled my order without any reason?

Ordered Nothing phone 2 on Oct 13 2023, during Big Billion Days. The delivery date was on 14th Oct 2023. It has reached the nearest hub which is 10 min away from my home. Still the item was not out for delivery till 20th Oct. Raised complaint and called Flipkart multiple times, but no help at all. They were not at all concerned about the customers. On 20th Oct the product was out for delivery at 1.14pm, but later around 2.30 pm they marked "Unsuccessful Unable to attempt delivery due to operational issues". I tried to call delivery guy multiple times but not answering the phone. Such a pathetic experience from Flipkart and EKart. I am like spending my time, energy and money contacting them every single day. Still no help

The delivery agent behavior is so rude he said he will not deliver in the address and told to come near society main gate and not reach yet at the delivery address my parcel is out since 9 am today still I didn't get my parcel, he didn't even attempt to deliver and cancelled the order delivery by giving the reason " order not accepted by me " the delivery agent visit the near area to my address but didn't my parcel and reach to opposite location without delivering my order I asked him to please deliver by before 5pm but he denied, he said he will deliver by 5: 30pm then I waited but he didn't come till 10:30pm so I called him and he said he will not deliver the order to the building I have to come to the mate gate of society but that is too far from building so I told him but he was denied and said I will not deliver your order do whatever you want and cancelled the order from there side giving the reason that I rejected to take the order

I have bought IPhone 14 from Flipkart and applied exchange with old mobile, now the Ekart logistics has not pick up my exchange item and not did any call to me. Now I have checked for return in Flipkart app, that is showing as Item is Cancelled.
Hence I request you to take against the Ekart logistics and do needful.

Thanking you.

Respected Sir,

I have book product on 14 Oct and product shipped on 15th Oct. From 17 October my product in my city but no one has came as well as not contacted with me for delivery. when i contacted courier person on 19 oct he said he was ill not able to delivered product and i will delivered product in time he said on 20 oct 11 am in any condition i will delivered product but on 20 oct without any call or not contacting with me my order cancelled by ekart company.
Now product price raise 500 Rupees extra for buying. i want this product same rate.

This very irritating and irresponsible behavior's from Ekart Logistic and Flipkart team.
-Narendra Bhinge.
POCO C51 Mobile
Mob No [protected]

I ordered iphone 14plus . It reached out to me on17th. It was open box delivery so delivery boy opened in front o[censored]s and there was minute defect inside the front camera which was visible. So on behalf of me he (deliver boy) Requested Flipkart for replacement after that on 18th I am getting message that your order is cancelled from flipkart and your refund is generated like this info after that i called flipkart customer care ... Sweta mam picked the call but she was unable to solve my issue but told me it is mistake of ekart so i choose this option to get my replacement instead of refund or again provide me gateaway for that amount which it was in BBD. I request you to please dilever my iphone and dont want any refund

My order has reached my city 4 days back . And i have recieved message that it is out for delivery but the delivery boy did not call me or came to my house for delivery. I have gone to their office for the same. At first they didnt know anything about my order . After some time they said order is at delivery boy’s home . He will take it tomorrow from his home and you can take it from the office. I am calling them daily but they are still saying vague things. Please look into the matter
My tracking id is ATOC[protected]

I had ordered a phone from flipkart and it was supposed to be delivered on 19th october. when I track my shipment it has reached final delivery station on 18th of October, but they are showing it will be delivered on 22nd. I am travelling abroad on 20th and I am not having any phone. What stupid service are you guys providing!!! I don't even have a number to contact you guys!!
Worst service provided.. I will make sure I take the case to consumer court if not resolved within next 24 hours!!

I have ordered many items and one book with shoes i have got delivery of book but not of shoes they are treating bad i have ordered on 8th oct and it has reached my nearest hub 14 oct on 16 it was out for delivery delivery man has not called me yet i have got the number from flipkart help option and i called him he was assigned but he told i am on leave again i tried many times he doesn't respond today he again picked my call and said rakho yaar btw its is assigned by his name and number

Name Ajit kumar pal ekart logistics
His number[protected] given by Flipkart so rude
Order id OD[protected]
Order date -8 oct
Reaced hub - 14 oct
16 oct out for delivery
Today its 20 oct i am exclusive plus membership yet not got my delivery on time

Hi, hope you help me
Product: Apple iphone 14

I ordered iphone on 9 October from Flipkart and it's reached to my nearest hub on 14 October. The product was not going out for delivery till 18 October, I registered too many complaints in Flipkart then on 19 October (today) the product go out for delivery in morning 8 Am, I tried to contact the delivery person but he didn't picked my call and the I got message on 12:19 that my order delivery is cancelled by customer but no one is came for deliver and no one's called me, then how can they cancel it without any information, I'm very frustrated in last 5 days, just getting dates and dates and then cancellation message. I'm attaching the tracking Id here please help me on this.
Tracking Id - FMPP[protected]

Thanks

Ekart Update: OnePlus Buds with tracking ID STOC[protected] from SHIFTO, will be delivered today before 9pm (call [protected], PIN 125). I got foot massager rather than OnePlus Buds

Here I am lodge a complaint regarding my parcel which was booked from kolkata to ghaziabad on dt - 09-10.23 vide dkt - SRTC[protected] but still not received yet.

while i am tracking my consignment shows that parcel received at my nearest branch and showing re-schedule & unsuccessful delivered again & again but no. one come to my place to delivered or no one can call me for my parcel to be delivered.

kindly do the needful at the earliest & waiting for your response.

Contact details [protected] /[protected]

My order Id OD[protected]

Ekart logistic FMPP[protected]
My order from Flipkart dated 11 oct 23 delivery date is 16 oct 23 but not delivered on that date
Date revised to 19 oct 23. But today also not delivered very poor service from ekart logistic

I am frusted because of this I want to claim compansiation
I am thinking go to consumer court for deficiencies in service

Hi I ordered a gas stove from Flipkart and I have requested it to be returned however the pick up is not being undertaken by Ekart Logistics and I daily get a message that it was cancelled due to unforeseen circumstances and we will try again. I even called the person and he said he will pick it up but he is not doing it.

Hi Team,
Product should have delivered by 13 October however tracking status stop updating after 13 oct 2023 on ekart tracking status.
Product still not received.

Ordered food items from an online retailer on October 12th from Bangalore, for delivery to Nasik. The retailer has used Ekart services for delivery to Nasik. After 9 days the delivery is still to be made. Their tracking shows:
October 16 arrived at Ambad Hub Nasik, then arrived at College Road Hub in Nasik on October 17 and on October 18 dispatched again to Ambad Hub in Nasik. This seems like a merry go round. On contacting the retailer so that they could follow up, they said Ekart told them due to Dussehra delivery is delayed and it will reach today. No sign of it yet. Quite pathetic. Can Ekart Logistics be blacklisted so that retailers stop using its pathetic and incompetent service? And who do consumers fall back on for help and support in such cases?

I ordered phone from flipkart and it was out for delivery on 18 oct, 2023. I did not get any calls from delivery agent but got message saying order rejected when attempted to make delivery by flipkart. I tried calling delivery guy multiple times but he did not receive the call. FLIPKART customer care is also very slow working on this and not giving proper updates.