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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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Sep 17, 2023
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Address: Aditya Saikia Sapekhati Dhunua Pather Timon Dalong, Charaideo District Assam - 785692 Phone number: 6900468420, 9101800982

Seen Deleved but i not received my product, not contact ekart longistic delivery boy. missing my product
Ekart Logistics customer support has been notified about the posted complaint.
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    Bhooshan patel
    Sep 17, 2023
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    Address: Sector-28, Navagaon atal nagar new raipur chhattisgarh
    Website: Ekartlogistics.com

    My product LD[protected] not delivered yet but in ekartlogistics.com they show delivered today.
    I have prepaid the amount 679₹.
    Please help me.
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      rupam258
      from Bankura, West Bengal
      Sep 16, 2023
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      Address: Kamalpur, bankura , 722137

      Sumanta mandal fraud 2000rs
      Please bank my refund
      Sumanta mandal number +[protected]
      Ekart Logistics customer support has been notified about the posted complaint.
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        syed96
        from hyderabad, Andhra Pradesh
        Sep 16, 2023
        Jan 25, 2024
        This thread was updated on Jan 25, 2024
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        Snapdeal Order booked Through EKart Logistics

        Tracking ID SDLP[protected]
        ORDER BOOKED ON

        saturday 09 September 09:50:05 AM Mumbai Shipment Created
        Saturday 09 September 04:10:16 PM Mumbai Pickup From Seller
        Sunday 10 September 06:46:02 AM Mumbai Received at Fkl-MUMFlexSai4
        Saturday 09 September 09:50:31 AM Thane Dispatched to Motherhub_SAI_4_EXT_VMH
        Sunday 10 September 06:46:02 AM Thane Received at Motherhub_SAI_4_EXT_VMH
        Sunday...
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        Tanyaydvv
        Sep 16, 2023
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        Website: 80dcd5.myshopify.com/products/adjustable-fit-cargo-pants?variant=46843048853806

        I ordered it from Instagram advertisment name - Duwyca
        Website for order: https://80dcd5.myshopify.com/products/adjustable-fit-cargo-pants?variant=[protec...
        I ordered 1 cargo pants khaki color
        Size Xs
        On date 8 September 2023 Nd it delivered on 16 September 2023
        But i got leggings inside the package
        Ekart Logistics customer support has been notified about the posted complaint.
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          Parapatieswar
          Sep 14, 2023
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          Fmpp1856823328 is my order number

          Address: Tekkali, Andra Pradesh
          Website: Ekart

          Yesterday my order is arrived at nearest hub (Ekart Tekkali), order came out for delivery also, I talked with agent he said I can't Home delivery your item due to your parcel is big so I can't carry in bike so come and collect at office, I requested him for home delivery but he didn't, ekart rescheduled for today, today also I talked with agent again same reason he said, I got worst experience with ekart, I need my parcel and take necessary...
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          Titas Gupta
          Sep 13, 2023
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          This is regarding the shipment of bamboo compression socks - tracking id - NMBP[protected] dated 11th september 2023.

          This package was pre paid.

          I was not at home ( was travelling to Bangalore ) . The delivery person showed an aggressive attitude and demanded the payment for the package and my aged parents paid him 1000/- as he refused to deliver without payment

          He later calls me to take the OTP and never mentions that he took payment from my parents.

          Delivery person's name is Shekhar and his mobile number is [protected]. This number is not reachable as we tried a few times.

          While we may not get our payment back but want to ensure such a fraudulent person is brought to notice so that he does not cheat others, especially super senior citizens.

          Thanks
          Ekart Logistics customer support has been notified about the posted complaint.
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            Kshitij Shakya
            Sep 13, 2023
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            Address: Sector 3a New, Gandhinagar

            I ordered a kurti from Flipkart but the product that was delivered to me was fake it was torn piece of saree and even the packaging was also fake it was not from Flipkart
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              Satyendrak
              from Mumbai, Maharashtra
              Sep 13, 2023
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              Address: Jhelum 10B, Nausena Baugh, Visakhapatnam 530005

              I ordered a cargo pants from Flipkart but I received a shirt and decided to return.

              I returned my item to e cart logistics delivery boy on 03 Sep 23. But my ID showing item was not picked up..

              I received a massage on 03 sep for item pick up...from e cart logistics with tracking ID FMPR[protected].

              In view of the above. Plz investigate the matter and initiate my refund

              Regards
              Satyendra Kumar, [protected]
              Ekart Logistics customer support has been notified about the posted complaint.
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                Sabit Ali
                from Kolkata, West Bengal
                Sep 12, 2023
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                I browsed facebook Market place section and found 4 shirts of good linen quality, it price was Rs. 1149, after click the shirt then took me to a website www.vastrashop24.com inside facebook and I gave all the shipping details . today when it deliver the E KART deliver person told that you need to pay before opening it . So I have paid from the E Kart app and receive the product. when I open the product, its all the used and old one instead of NEW Shirts and they give the product which not even cost Rs. 10 . I have shared some pictures and the order pictures also .. I tired to send them email after checking the return policy and the email failed. There is no phone number to contact.
                Transaction id: [protected]
                Date of purchase / transaction: [protected]
                Order no: VS13182
                Ekart Logistics customer support has been notified about the posted complaint.
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                  Dishan7
                  Sep 11, 2023
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                  Hi, Kartiki Jain aka Cherry gift tree has send package to me in banglore from pune and its rejected by RTO on 6sept 2023 its been month no update where the package is..? Its very important to me please help.
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                    samarthsaxena
                    Sep 11, 2023
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                    Address: North West Delhi
                    Website: ekartlogistics.com/shipmenttrack/SRTC0834903088

                    I ordered 2 cargo pants. instead I have received 2 dirty shirts crammed into multiple order polythenes with multiple order details. Seems to be returned by those many people and sent to ekart back. Ekart has sent me this package which does not contains the items I ordered. i HAVE PAID 899/- UPON THE DELIVERY ON 11TH SEPT. 2023.

                    Proofs are attached below:

                    Ekart Tracking ID:
                    SRTC[protected]
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                      ZEBA ARSHI
                      Sep 10, 2023
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                      I have ordered few products from Myntra which were scheduled to be delivered on 06.09.2023 through Ekart via Tracking ID MYSP[protected], MYSP[protected] and MYSC[protected]. On 06.09.2023 we got a call from delivery boy Mr. Saurabh for delivery of our product, but we were not at home that time, so we request him to either come on evening or reschedule for next day i.e.07.09.23.
                      We waited for whole day on 07.09.23 then we went to Ekart office to know about the delivery of our products. Then we got to know that our product got hold because Mr. Saurabh marked in system that our exchange products are mismatched. Then we contact to Myntra to remove the same and they told us that there is no hold marked in their system, issue persist with Ekart. Then we contact Mr. Mukul (+91-[protected]) he told us that he will talk to his senior and arrange to deliver our product on next day. Then again we wait for whole day on 08.09.2023, then on 09.09.23 we again contact to Mr. Mukul, he called his senior on conference, his senior told him to arrange to deliver product today only, after talk to his senior we were relax a bit.
                      But again on 09.09.23 our product got undelivered however we got a message at around 05:00 pm yesterday that our product is out for delivery, we contact delivery boy at 6:00 pm he told us that he will deliver our product at 07:30 pm.
                      Then today i.e. 10.09.23 we again call Mr. Mukul (+91-[protected]) at 12:30 pm he talked in very rudely manner today, again say that he will arrange to deliver our product today.
                      Ekart office is hardly 1 km away from our home but your delivery partner still not unable to deliver our product from last 4 days. Kindly take action against them, a company’s reputation can be on stake due to some poor/ irresponsible people.

                      Thanks in anticipation.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        Pratibha_03s
                        from Kolkata, West Bengal
                        Sep 10, 2023
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                        Address: Ekart logistics, kolkata. Fast lane tracks/ Faction Hut- B Brand KASRA NO 5 NEAR LUXMI, DARAM KA TA, North West Delhi 110042.

                        I ordered 2 cargo pants worth 899 and received a kid's jeans. Please refund me. The scamsters by the name of Fast Lane Tracks / Faction Hut need to be punished for running ads online and defrauding customers. Also the ekart logistics is of no help since they delivered the product with wrong address and are not willing to take it back. Please help, the order was on COD. This can be easily resolved.
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                          Titikshya Dhurua
                          Sep 10, 2023
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                          I ordered from FACTION HUT containing Adjustable Fit Cargo Pants. I received wrong product item which was totally different from what I ordered. I want to return the product and get a refund of 899.
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                            Shyalaja sharma
                            Sep 9, 2023
                            Sep 10, 2023
                            This thread was updated on Sep 10, 2023
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                            Address: B brand kasra no 5 naer luxmi daram ka ta north west delhi - 110042

                            I ordered ladies cargo pants but I got a damaged and used men jeans ..i want my money back.
                            Ekart Logistics customer support has been notified about the posted complaint.
                            Have you received any follow up regarding this complaint?
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                              ROHAN ROUT
                              Sep 9, 2023
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                              I had ordered some products from wow.com and they had shipped the order but the courier partner did not picking up its been 4 days they are doing the same thing over and over again.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                sohel khanx
                                from Raiganj, West Bengal
                                Sep 9, 2023
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                                Address: Raiganj

                                I made 4 return requests on Flipkart regarding my product MI BAND 3 which I received on 15th August . All my refund requests got verified and accepted by Flipkart . But the main problem is the pickup which is to be made by EKART LOGISTICS ( Raiganj ). They are not even trying to pick my parcel from my address and not even trying to call me regarding this, but at the end of the day they are marking the pickup as unsuccessful or as I was not available or I lived in a residential area etc...
                                Even my last pickup was for yesterday (8th September) which was again not made or tried but in the end of the day it was marked as Pickup rejected with the reason that there was a product miss-matched.
                                THE RAIGANJ EKART LOGISTICS TEAM AND MANAGER TOO ARE ALL INCLUDED IN THIS FRAUD AND TRYING TO FOOL BOTH FLIPKART AND MYSELF .
                                PLEASE LOOK INTO MY PROBLEM AND TAKE ALL THE REQUIRED AND POSSIBLE ACTION AGAINST THE MANAGER...

                                MY CONTACT NO.- [protected]
                                NAME - SOHEL KHAN
                                Sep 9, 2023
                                Complaint marked as Resolved 
                                I made 4 return requests on Flipkart regarding my product MI BAND 3 which I received on 15th August . All my refund requests got verified and accepted by Flipkart . But the main problem is the pickup which is to be made by EKART LOGISTICS ( Raiganj ). They are not even trying to pick my parcel from my address and not even trying to call me regarding this, but at the end of the day they are marking the pickup as unsuccessful or as I was not available or I lived in a residential area etc... Even my last pickup was for yesterday (8th September) which was again not made or tried but in the end of the day it was marked as Pickup rejected with the reason that there was a product miss-matched. THE RAIGANJ EKART LOGISTICS TEAM AND MANAGER TOO ARE ALL INCLUDED IN THIS FRAUD AND TRYING TO FOOL BOTH FLIPKART AND MYSELF . PLEASE LOOK INTO MY PROBLEM AND TAKE ALL THE REQUIRED AND POSSIBLE ACTION AGAINST THE MANAGER... MY CONTACT NO.- 9749602407 NAME - SOHEL KHAN
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                                  Gopanks
                                  from Lucknow, Uttar Pradesh
                                  Sep 8, 2023
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                                  They delivered a wrong product i paid rs 899 to them as cash on delivery to ekart delivery person and now the ekart logistics are not responding to my request.I want my refund ASAP .now the seller faction hub and ekart both are not answering.i want my refund
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                                    M. Menaka
                                    Sep 8, 2023
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                                    Address: Anakapalli. A. M. A. L. Collage junction

                                    Rong prodect amount 3500plz help fraud rong itam
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