Submit a Complaint
Claimed

Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
1
Updated: Dec 1, 2025
Complaints 5423
Resolved
225
Unresolved
5198
Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Ekart Logistics

Having problems with Ekart Logistics?

File a complaint and get it resolved by Ekart Logistics customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Ekart Logistics

Ekart Logistics reviews & complaints page 62

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Schama
from Kanker, Chhattisgarh
Apr 27, 2023
Report
Copy

Address: Kanker, chattisgarh

At the day of delivery what happens! I get a message that delivery will be before 9 a.m but even after waiting for 2 hour I have no sign of delivery agent.They should be punctual of time or they shouldn't send message of delivering .Ekart executive should consider this issue of late delivery or it will difficult for them to grow. Ekart office is close to my home still I have to wait for hours.
Ekart Logistics customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rishal333
    from kozhikode, Kerala
    Apr 27, 2023
    Report
    Copy

    Subject

    Address: kunnamangalam

    I will order a product from flipkart it will reach correct date in ekart logistics hub in kunnamangalam clt.after 5day i have reach a massage delivery issue 3 days delay after 3 days i directly go to ekart office but the official response is very bad...
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    R
    rajusir000
    from Faridabad, Haryana
    Apr 27, 2023
    Report
    Copy

    Tracking ID: WIQP0000301872 Merchant: WAREIQ Received by: WIQ : Pravin Bhoir.

    Address: PIRAMAL PHARMA LIMITED Ground Floor, Piramal Ananta, Agastya Corp. Park, Kamani Junction, LBS Marg, Kurla, Mumbai, Maharashtra 400070, India

    My order no 164851 created on 16 April 4.36 pm I purchased amount online and today is 26 April. 11 days after placing order, product is undelivered to me where other online medicine provider company delivered medicine within 7 days maximum. And here is your company who neither delivered my product nor give refund or update of shipment. I track order it showing order rejected in bhiwandi RTO.
    Tracking ID:
    WIQP[protected]
    Merchant:...
    +3 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    N
    Namita Shabu
    Apr 26, 2023
    Report
    Copy

    Address: Rajkot

    The agent did not come for pickup and updated the company that product mismatch is there. What kind of service is this? The agent did not even contacg me.
    Ekart Logistics customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      [email protected]
      Apr 26, 2023
      Report
      Copy

      Address: District court , jalore , rajasthan , india

      This phone is not working properly, and apps are runs slowly, and processor is not working as i expect.

      I want to refund this product.
      +2 photos
      Ekart Logistics customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ashokrana1986
        from Delhi, Delhi
        Apr 26, 2023
        Report
        Copy

        Website: Flipkart

        Tracking ID- FMPP[protected]

        This order delivery date was 23 Apr 2023 but order not delivered . After that I raised concern to Flipkart they given me another date 26 Apr 2023 but now again I got the message from Ekart Update: Sorry, the delivery of Fire-Boltt Apollo 1.43... with tracking ID FMPP[protected] has been delayed. The delivery will be attempted in the next three days. Ekart. What rubbish this order is gift for someone who will be responsible for that.
        +1 photos
        Ekart Logistics customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kishore Roy Peddoddi
          Apr 26, 2023
          Feb 10, 2024
          This thread was updated on Feb 10, 2024
          Resolved
          Report
          Copy
          Resolved

          Returning the product and refund related

          Sir, I have been delivered with a fake product (which I came to know once after paying the COD amount and opening the parcel).
          I wanted to return the courier that is delivered to me via EKart Logistics Surface via AWB#: SRTC[protected].
          Have tried calling several times to the In-charge and they never responds back.
          Kindly help me in returning the courier/ parcel and get me the refund of the amount that was paid....
          +2 photos
          Helpful
          1 other people found this review helpful
          1 found this helpful
          2 Comments
          Report
          Copy
          A
          AbhishekP23
          Apr 25, 2023
          Report
          Copy

          Dear team,

          I had ordered an item from flipkart which was to be delivered by sunday i.e. 23 april by ekart with tracking id as FMPP[protected].

          But as per the delivery update it's been moving in the same hubs and not being out for delivery. Kindly find a screenshot attached for reference.

          It's been a very long delay and no resolution until now has been found for the same. Your utmost support is required so the issue is resolved at earliest.
          image.png
          Ekart Logistics customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            [email protected]
            from Ghaziabad, Uttar Pradesh
            Apr 25, 2023
            Apr 26, 2023
            This thread was updated on Apr 26, 2023
            Report
            Copy

            Address: Delhi

            Hello team,

            I have been looted with 1199 where instead of original order of shirts, the courier guy has replaced the products with his old shirts, re-packed and sent me the package.

            Tracking details: SPYC[protected]
            Order date: 20-apr-2023
            Invoice no: VG9941503
            Product: Cotton linen Shirt (pack of 4)
            Prize: Rs. 1199

            Seller Address: Fashion Insta, 49 pipal wala mandir, badli Near Gas Agency, North west Delhi- 110042

            I have been a loyal user of Ekart from so long and got highly disappointed by this act.

            Saddened, I will prefer that never to trust on Ekart anymore.

            Regards,
            Shubham Chauhan
            Ekart Logistics customer support has been notified about the posted complaint.
            View replies
            I want to refund my product Because its not working properly and some issuses . and this newly deliverd 2 days ago
            i want my refund .
            product - Oppo reno8t 5g

            Cotton Shirts Pack of 4 - Comment #4101352 - Image #0
            Cotton Shirts Pack of 4 - Comment #4101352 - Image #1
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              MAL8ien
              from Salem, Tamil Nadu
              Apr 25, 2023
              Report
              Copy

              Address: Salem, Tamil Nadu

              Ordered in the start of April, but now it's end of April still didn't receive my Ordered products.
              +1 photos
              Ekart Logistics customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Manojnirwan
                from Ahmedabad, Gujarat
                Apr 24, 2023
                Report
                Copy

                मेरा नाम
                मनोज निर्वाण मो, [protected]
                A/1/48 GAYATRI SOCIETY SAIJPUR BOGHA ahmedabad gujarat 382345
                मैंने एक ऑनलाइन underfitt नाम की facebook par ऑर्डर किया हुआ था जिसका आर्डर नंबर यह है UF9922508
                Tracking ID
                SRTC[protected]
                कंपनी ने अपने फ्रॉड प्रोडक्ट की एडवर्टाइजमेंट करके और अपने फ्रॉड कोरियर बॉय बना रखे हैं और आर्डर कौन सा शो करवाते हैं फिर दुबलीकेट आर्डर या डुप्लीकेट चीजें उसमें डाल कर पैसे लेकर चले जाते हैं ऐसा ही कुछ मेरे साथ हुआ है मैंने जो आर्डर किया था वह मुझे मिला नहीं खराब कपड़े उसमें पैकिंग कर के किसी और का रिटर्न आया हुआ कुरियर मुझे घर पर देकर फटाफट चले गए और उसके बाद में अभिन्न को कॉल कर रहा हूं तो यह मेरा कॉल उठा नहीं रहे हैं तो इन्होंने मेरे साथ 1200 रुपए का फ्रॉड किया है अंडरफिट नाम की कंपनी और एकार्ट नाम की डिलीवरी कोरियर कंपनी में इनके साथ मिली हुई है यह दोनों एक साथ मिलकर कस्टमर के साथ फ्रॉड करते हैं
                +2 photos
                Ekart Logistics customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  [email protected]
                  Apr 24, 2023
                  Report
                  Copy

                  PCMP[protected] tracking id is issued on 1st march but after 9th march no one connected us for any further delivery . My product is not delivered to the customer & i didn get any call back from Ekart team. Kindly return my parcel asap.
                  Ekart Logistics customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Snigdho
                    Apr 24, 2023
                    Report
                    Copy

                    Website: www.ekartlogistics.com

                    I recently ordered an cycle from Flipkart...but not able to track the same through ekart website
                    Tracking ID-FMPC[protected]
                    +1 photos
                    Ekart Logistics customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Muneeswaraprabhu
                      from Ramanathapuram, Tamil Nadu
                      Apr 24, 2023
                      Report
                      Copy

                      The product (AC) is not delivered, but marked as delivered in Flipkart APP. On the day of delivery the delivery guy came, after checking the product he said, Sorry sir we brought some one others product, will deliver your product the next day . After that I couldn't get in touch with the delivery person. I have been connecting with Flipkart Support on a daily basis, Till now no resolution provided. Its been a month and I don't know what to do, Could you please help me to get the product delivered and get the issue resolved
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hitesh061111
                        from Kanpur, Uttar Pradesh
                        Apr 24, 2023
                        Report
                        Copy

                        Address: 200-E barra-III, near barra 4 ka pul , kapur -208027

                        I had purchased the product from a site delivered by E-KART vide shipping details
                        Shipping Details: Delivery Address:
                        Order id: tld15apr645
                        Courier : awb No. : srtc[protected]
                        Hitesh Gupta Ji
                        200 E Barra 3 Barra Kanpur Kanpur Nagar Uttar Pradesh 208027
                        +91-[protected]

                        This product was delivered to me and the packat had only incomplete products number of products and the packaging was faulty when i tried to connect with them they asked to contact the seller, they are involved in misseling and fraudlent deliveries of the products I need to complaint against them and need refund of my money and items picked frm my house
                        Ekart Logistics customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bulbil kumari
                          Apr 23, 2023
                          Report
                          Copy

                          Flipkart grossery item is not delivered by wishmaster and taken OTP from me saying that i m outside your flat
                          Ekart Logistics customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            VivekSankar
                            Apr 23, 2023
                            Report
                            Copy

                            I had submitted a return request with Flipkart order that was deliverred by ekart.I got different product and when placing return the ekart wishmaster is not picking up the order and simply canceling the return.When I contacted flipkart, they are asking to check with ekart.I need to know whether the parcle has been stolen from ekart side and replaced with wrong item

                            Date:april 11
                            No:[protected]
                            Ekart Logistics customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              RahulPaul900
                              Apr 23, 2023
                              Report
                              Copy

                              My product is not being delivered from last two days and they are showing false status. Kindly arrange to deliver the same by today . FMPP[protected]
                              . Its urgent
                              Ekart Logistics customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nikhil Patel
                                Apr 23, 2023
                                May 2, 2023
                                This thread was updated on May 2, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                I want to complain against the delivery executive.He has kept my product at his house.
                                Order I'd OD[protected].
                                He picked the product on 9 April and the return is rejected.After rejection he kept the product in his house.
                                Please take concern about this and make sure the delivery of the product.
                                Apr 23, 2023
                                Complaint marked as Resolved 
                                He must deliver the product as soon as possible
                                Ekart Logistics customer support has been notified about the posted complaint.
                                View replies
                                Please My order refound
                                Ya Saman thak neyhi hai
                                Plastic ka chasma bhaj deya
                                Jo Facebook video ma dekhaya tha wha itams nayhe hai
                                Refound rupees please
                                Reply
                                Sir my order cancelled and rs 995
                                Refound please
                                I don't lick this Plastic itams
                                Carrie box poor
                                Facebook video itams not coming
                                Plastic chasma glasses coming
                                Please refund my money

                                The delivery executive didn't deliver the rejected parcel - Comment #4102621 - Image #0
                                The delivery executive didn't deliver the rejected parcel - Comment #4102621 - Image #1
                                Reply
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  [email protected]
                                  Apr 22, 2023
                                  Report
                                  Copy

                                  I had ordered 20 Hancock shirts on 17th March.I received my order in installments.I didnt get 6 shirts they are missing whereas on my account they show delivered.Its been so long since I am regularly complaining against the issue with Myntra and Ekart too but time and again they are closing the issue saying its resolved.Myntra says OTP was sent i did receive the OTP but nobody dropped my package.The package was Torn also I received the package in Ekart packing.The format in which it is updated i.e 4 shirts in each package that is also a mismatch with us.I have CCTV coverage also.Please do the needful at the earliest else I would be forced to take legal action and approach consumer court.
                                  Ekart Logistics customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    Coolpad India
                                    1
                                    (507)
                                    Jeeves Consumer Services
                                    1
                                    (1653)
                                    UnicornStore.in / Unicorn Infosolutions
                                    1
                                    (114)