[Resolved]  Ekart Logistics — Complaint about the delivery agent

Address:

Mysore

I have returned my myntra product of GOROLY Purple Embroidered Thread work semi stitch- lehenga & unstitched blouse with dupatta on 24 nov 2023.The delivery agent came at 13:55 and took it but yet I've received a message saying pickup unsuccessful at 14:48. I tried contacting the delivery the day itself but was unable to. So on 25nov I got a hold on the delivery agent and he said he remember my parcel but he kept on changing his words and finally told me he is unable to understand English and have asked me to wait as he will come later but he never came and In the evening I got another message saying pickup unsuccessful So I called him again and now he have been rejecting my calls. And even if another delivery agent come to collect I have no product to return as the previous delivery agent have already collected. Please look into this matter. I need my refund or my parcel back.