Ekart Logistics — Complaint against ekart delivery executive Rajesh Debnath.
S
Sophia Db
from Chennai, Tamil Nadu
Mar 1, 2022
Oct 13, 2023
This thread was updated on Oct 13, 2023
Address:
Jangalia, Bishalgargh , Tripura-799102
Hi. This to complain against delivery executive named Rajesh Debnath from Tripura. My delivery address was my office address. The delivery was supposed to be made on[protected]. But unfortunately it was a govt. Holiday that day and therefore offices were closed. So i instructed the delivery executive to deliver the next day i.e. on[protected]. But he insisted to make payment online and he will positively deliver the package the next day even though the payment was cod. As he requested i made the payment online but the package was never delivered to me. Prior to that i tried contacting him through other executives and he confirmed to deliver the package. But it has been over a month, 1 month 7 days to be exact and i did not recieve my package. But he posted as packed delivered on the website. Kindly solve and take strict actions.
Was this information helpful?
No (0)
Yes (0)
Ekart Logistics customer support has been notified about the posted complaint.
I have paid the money via phonepe twice for the same order. First transaction was showing as pending so closed the app and did the transaction again. It worked second time. But first transaction also worked after sometime. Money deducted twice for the same order.
Order I'd - OD[protected]
Please help me on this issue. Can I get the refund of my money.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Order I'd - OD[protected]
Please help me on this issue. Can I get the refund of my money.