Ekart Logistics — Complaint regarding wish master and head of flipkart hub jatni

Sir I am bubuna majhi.I was to be receive one of my parcels on 5th May as wish master refused and I went to the nearest hub but they also didn't take any action against her wishmaster and he denied to help me so I request you to kindly arrange a strict action regarding with them and try to delivering my product as soon as possible
My tracking number-FMPC[protected]
Name-Bubuna
Mob-[protected](call me for better clarification)