Ekart Logistics — Courier person denied door step delivery

Hi I m Dakshata Deepak Shinde I ordered dates my order I'd is NBCP[protected], Courier person call me and tell me to come where he was standing I tell him to come at my home address that I have add in at time of purchase he clearly denied me and tell me to cancel the order and said that he will not come to the address that have been mentioned on time of ordering very rude person he makes me cancel my order and cancel my order please look into this matter and take action against this