Ekart Logistics — Delay delivery/ false tracking information and worst customer support

Address:

Kukatpally Hyderabad

I purchased a phone on 16th october 2023 from Flipkart. My phone reached at my nearest hub(Kukatpally Hyderabad) on 18 th october and my delivery date was same but they didn't deliver on same day. When I checked on website it shows your product will deliver on 21st October I talked with Flipkart customer support they don't have any reason why order is delayed and dont have any information and they are saying they will try to delivery on 21st ' what is try why they dont deliver next day, they dont have any answr for this, the worst service by flipkart, i have asked the nearest hub location they are denaying to say, if the tracking is true what is the issue to share nearest delivery hub location .