Ekart Logistics — Delivery agent not delivering product to my doorstep

Address:

1-21, Raavi Venkatampalli, Tadipatri 551411

I have been ordering from Flipkart regularly since a year. The issue here is the products are delivered through e kart logistics which is the delivery partner of Flipkart. When the product is out for delivery, delivery agent simply asks me to come and collect the order from his office stating that there's no delivery service to my area which is absurd as while placing the order there's no such details to collect the same. The issue has been faced by many people in my area. Formal complaint has been raised with Flipkart but there's no proper resolution. There's no contact number of ekart logistics in the website which makes it more miserable.