[Resolved]  Ekart Logistics — Delivery boy stealing product

I submitted a return request on the main site. Return was scheduled on dec 1 but got sms the next day that the product will be picked up by the same day. I got call from ekart logistic courier boy and handed over the product to him. I got no confirmation message of successful return since then. I called him to process the return he said he will but nothing happened. The main e-com site is showing return to be pick up at dec 1 so they are unable to process the return. Now i dont have the product also my money is also stuck. Attaching the required screenshots of sms and calls from the courier guy. Please resolve asap.