Ekart Logistics — delivery discrepancy

Address:

603, ISCON Emporio, Jodhpur Cross Roads, Satelite, Ahmedabad, Gujarat, 380015

Dear team ecart,

Kindly refer subjected order number & attached screenshot.

Updated tracking status depicts that delivery attempt failed (Customer rejected). This is indeed very much surprising as no one has called/messaged for any delivery attempt & web status shows wrong details transferring responsibility on customer which is not expected from a reputed player like ecart.

I would like to request to look in to the matter & revert with precise status as delivery is still pending against subjected order.

Seek your prompt positive response,