Ekart Logistics — Delivery issue moto g32

I have ordered moto g32 in flipkart..and the promising delivery date was nov 2 and the product reached my nearest hub on nov 2 and then the notification came on flikart that product cannot deliver today it will take 3 days to deliver.. So i wait for the next promising date november 4..and today i got nofied that.. It will take 3 more days for to get it to me... Why it happens.. No one call me.. Only messages... The product was hear to my nearest hub.. And it will go to ernakulam.. And then came after 3 days.. And again it will go back.. I have paid.. Full amound..