Ekart Logistics — Delivery not provided and harsh behaviour to customers

Hi,
I have ordered iphone 14 and redmi note 12 pro 5G on flipkart and it is promised to deliver by 8th and 9th oct. But both of the product not delivered. I raised a query to flipkart team regarding delivery issue, they provided ekart logistic issue. So i visited directly to ekart logistics office and check with their employee. I get no response and very harsh behaviour from them. One of the person said your order missed somewhere. This should not be the answer to paid customer.

My order tracking # FMPP[protected] and FMPP[protected]

Regards,
Barani Rajan
+91 [protected]
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