Ekart Logistics — Delivery refused on time for absurd reasons

Dear Sir/Ma'am,

I recieved the following msg containing the information about delivery of my order:

Out for Delivery:nameplate SKU:[protected] with tracking ID SRTP[protected], will be delivered today by an EKART Service Partner (call [protected], PIN 186). Share this delivery code 058515 with the Wishmaster during the delivery as a part of our secure delivery process.

However,
After repeatedly calling the delivery partner he has given false promises and absurd reasons to no deliver the same. He changed his statement several times about the delivery and several excuses were given.

Request you to look into this and ensure the same is delivered to me at my address which is

A-173, FF, Sector-46, Noida- 201303 Near Gardenia Glory Apartments.

Regards,
An extremely needy agreement in dire need of the parcel.