Ekart Logistics — Delivery Status not updated to "Delivered"

It is a small technical issue but everything depends on it. Ekart Logistics system has not updated my delivery status to "Delivered" because of which further process is on hold for a long time. It still shows "Out for Delivery" but I have received the product on 14th of August 2020 around 3:30 pm. Please update your system asap.
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    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
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