Ekart Logistics — delivery team negligence

Very bad experience from flipkart and ekart.. They are not delivering products as per schedule and we don't no how to contact them.. Flipkart is such a waste company and they don't want to hear customer complaints regarding products.. Irresponsible behaviour and no proper response. Between all these days, the packages were shuffled among various ekart sorting facilities in the state but no attempt was made at delivery. The most annoying subject is customer service and ekart doesn't offer any customer service. Nothing on their website. Those numbers picked up from google related to ekart don't work. How can a company that works as an aggregator be allowed to operate without customer service in this big country??? I have only questions and no answers.