Ekart Logistics — Dress ordered from myntra

I filed a return request of the product on 23/4/2023 and the very next day pickup boy picked up the product ie on 24/4/2023 and after asking some questions related to the product he told me he has updated the pickup and took the product with him and after some time i got a text that the pickup is canceled due to product mismatch and I haven’t got my refund also
He took the product with him and also approved the pickup but i got a different text that the product pickup is canceled