Ekart Logistics — Ekart Franchise owner delivered my product ,but I didn't received it

Address:

Branch-Udaipura, Dist. Raisen Madhya Pradesh 464770

Hi,
Sorry to say, but really I am very frustrate from your services, I am not sure, whether is it same everywhere in India or not, but the people who are maintaining your branch here .really not capable to run this properly .
My order details Flipkart Order ID:OD[protected], is delivered by Franchise owner, but still i didn't received it. he told me on behalf of you I am delivering your product, we will sent it to your brother office on tomorrow, but still i am waiting for my product, from last one week I am calling to franchise owner, but sometime he answered that today office is closed, or there are no boys today in the office, I can't send you product. its not my case only, there are lot of people who are facing same issue. requesting you please deliver my order soon, I have made complaint in Flipkart also, finally I am sharing this information with you.I don't know how you people are hiring them, even they don't know how to interact with customers, If franchise owner is very rude, then how he will trained the his employees, one more thing i would like share with you, if you will talk in my area about the Ekart services, everyone is getting very frustrated, no one want their order will go to the Ekart for delivery service, other franchise like delivery, Ecom Express, Express Bees don't want to interact with those people if required also, just because of they don't have the manners. Please if you want to maintain you value in the market, then take care about this thing, one last thing.