Ekart Logistics — Ekart Not delivering from 3 days and not updating any information

Address:

Agra

Greetings,

Current Order ID 1 (2023) - OD[protected]
Current Order ID 2 (2023) - OD[protected]

Issue - I'm seeing again the same pattern in my Phone delivery as last time in 2022

My I phone has reached the nearest EKart hub 3 days back

The deliveries never happened on the said date, it is now postponed

I visited the E-Kart Hub, but no one was assisting me in tracing my order and they had no information

When it shows my phones have been at the E-Kart facility for the past 3 days, why no one is helping me to trace them, why there is a delivery delay?

And like last year, it will get canceled automatically giving the reason - Delivery boy is unable to reach your location

This time I have 2 phones ordered (Refer to images for order ID and all the details) - I request you to interfere and address if there is fraud going on at the E-Kart facility near me or what is the case

And let me know, will I get my I phone's or not? If not, at least I should not wait, and suffer the waiting trauma again like in 2022 and in the end have a pathetic reason from Flipkart to cancel my 2 phone

Seeking immediate assistance