[Resolved] Ekart Logistics — Faking delivery rejection by customer
D
Div0710
from Delhi, Delhi
Jun 21, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
Out for Delivery: Maybelline New York Co...+1 more items with tracking ID MYNP[protected] from myntra.com, will be delivered today by an EKART Wish Master (call [protected], PIN 202). To know about safety measures taken to ensure a safe delivery of your order, click here: http://fkrt.it/niyrpeNNNN . I have placed an order in Myntra (Logistic partner: Ekart logistics) which I am supposed to get the delivery by today 21/06/2022. But I haven't received any call from the delivery executive. At 9pm in the night I have got message as "Order out of delivery". I still don't know how this logistics can deliver the order by midnight. I haven't received any call from the executive still now. Creating fake scenarios and rejecting the order back to the company saying that the customer denied the order or customer not available is what happening. This is not my first experience it has happened before too. I[censored] can't provide good service then please discontinue your operations else develop your working operation. Still I have 2 more orders to be received in the coming days I know the situation that it will not be delivered too.
+2 photos
Was this information helpful?
No (1)
Yes (11)
Jun 23, 2022
Complaint marked as Resolved
The issue has been resolved.
Ekart Logistics customer support has been notified about the posted complaint.
Jun 21, 2022
Updated by Div0710 This is the proof where I got the message as order rejected at midnight 12am by the Ekart logistics
i am ramachandran from cheyur, avinashi (tk) tirupur (dt) my mob number is [protected]
(Order Rejected: ASIAN & FITCH Men Chec... with tracking ID FMPC[protected] was not accepted) It doesn't say what order is rejected, how to reject an order? Tell me Is there a call record that I rejected to play?
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
(Order Rejected: ASIAN & FITCH Men Chec... with tracking ID FMPC[protected] was not accepted) It doesn't say what order is rejected, how to reject an order? Tell me Is there a call record that I rejected to play?