Ekart Logistics — Flipkart delivery issue delivery boy lied

Hi
Refer below tracking I’d the delivery boy confirmed delivery today evening 4-dec’23, when I called him around 7:30 PM, then I got a message that consignment is out for delivery and will be delivered today 4-dec’23, around 10 PM I again called delivery boy, now his version changed and said he cannot deliver today as he don’t have my consignment, which is totally wrong as earlier he confirmed that he will deliver it today, then he said you can collect it from Dali agh warehouse, but when I told you should pick and deliver then he again changed his version and said this is not possible as he cannot find the package
This has made a big loss to me as I have to gift this to someone today, it is a big loss to me
Pls take strict action against the delivery boy and should compensate my losses

tracking ID FMPP[protected] from flipkart.com