Ekart Logistics — Flipkart item return rejected by ekart

Address:

Kattumannar koil

I recently ordered fossil watch through Flipkart, Monday the delivery person from ekart handed me the parcel, he also noticed the package is loose and there is sound coming in the package like the item is open in the box, in 3 minutes i opened the box and found it's not fossil, the package is opened and different watch is inside, i took photos and requested return from Flipkart, yesterday ekart person came to pick it up he checked everything and everything is in place he took the parcel but later that day I got a message that some content is missing, the delivery person also verified everything and now it says content missing, it's 5000 rs worth watch. Flipkart approved pickup the delivery person also verified it before picking up, then what is missing in the middle . I am not getting any response from anyone