Ekart Logistics — Fraud done by the delivery agent

Address:

Govindpur, Dhanbad, Jharkhand

Respected Sir/ Mam,
I want to tell you about the fraud done by the one of your delivery agent with us. I have ordered Samsung galaxy F34 5g phone with the replacement of my old phone OPPO F5.And at the time of delivery, I have exchanged my OPPO F5 with the new one. As your delivery agent said that I have to pay 1100 rs. As the condition of the phone is not good. But I have received a message from flipkart that I have not replaced my phone and cancelled the replacement.
Cancellation I'd: FMPR[protected] from flipkart.com
So, take an action for the same.
Delivery branch no.:[protected]