Ekart Logistics — I complaining about within date of delivery, my parcel not received yet

Address:

Ahilyadevi Nagar, Near KGDM college, Niphad, 422303

I ordered my parcel from Flipkart and the delivery date was 26th September 2021, I also get message from you on 25th September 2021 that your parcel is arriving today, but i didn't get any call from your courier boy and that day at 8:30pm another message pop-up that You rejected your delivery, I called to office and they said " their is a misunderstanding about names thats why we rejected it because there are two parcels from same area, why they even called me once, please resolve this earlier, the parcel is very important