Ekart Logistics — I had a return product pick up for flipkart which they misplaced and I didn't get refunds

Address:

palanpur

I had an order pick up from flipkart, crocs worth 1400rs approximately which were picked up by Palanpur ekart logistics on 23rd December 2022 and they don't have any details about that and flipkart claims they didn't get the product and the return was cancelled and I have proofs from ekart courier pick up person that he confirmed me on WhatsApp that he picked the shoes and then they have misplaced from their office and now I am suffering from loss and even ekart is not even responding my calls and blocking my all the contact numbers