Ekart Logistics — I m complaining about the fake prduct ekart delivered to us

Address:	Shree bankey bihari dental college Ghaziabad
Website:	Ekart logistics

I query about an order with manasvi fab and they send that product to me nd i paid 999 rupees on that...when i opened that parcel i got the wrong product as well as already used product...then i tried to customer care which get cnncted smwhere in bihar...they ask for 5 rupess payment tag to do fraud mre...
Till then i got so many fake calls regards ekart...
I didnt get any specific response...
If i dont get my money back or resolved my issue...i will file an complain against ekart logistics...