Ekart Logistics — I'm complaining about replacement product

Address:

Heera bagh Dayal bagh agra

From flipcart I ordered a watch last month which I got wrong product and I raised a complain and they send me my correct product but the delivery boy didn't gave me he said hamre pas pic nhi h 5 times replcment aaya h but usne nhi diya h or abhi b bina gr p aay bina inform kiye reject kr deta h prodcut uske against koi action liya jay costumr ka paisa faltu nhi hota h plz