Ekart Logistics — Iphone 14plus

I ordered iphone 14plus . It reached out to me on17th. It was open box delivery so delivery boy opened in front o[censored]s and there was minute defect inside the front camera which was visible. So on behalf of me he (deliver boy) Requested Flipkart for replacement after that on 18th I am getting message that your order is cancelled from flipkart and your refund is generated like this info after that i called flipkart customer care ... Sweta mam picked the call but she was unable to solve my issue but told me it is mistake of ekart so i choose this option to get my replacement instead of refund or again provide me gateaway for that amount which it was in BBD. I request you to please dilever my iphone and dont want any refund