Ekart Logistics — Laptop not delivered

Address:

Kondapur, Hyderabad pincode: 500084

I have ordered laptop on 17 July. My tracking ID FMPP[protected]. The product was received my nearest hub kondapur on 24 July.and i got a massage out for delivery but my product not delivered. 26 th July i received laptop bag I am asking dhelevery boy where is my laptop also and he said I don't know. Why are ekart logistics staff working not properly and not in time dhelevery. . I am still waiting dhelevery for my product it's most urgent to me