Ekart Logistics — Lies by delivery man

Address:	St Johns Co Ed school naini prayagraj
Website:	Ekart

I had ordered an item from snap deal
yesterday I got a call from an Ekart delivery person
who took the code and informed me he had delivered my product to my watchman
as I was out I believed him
on arriving home I was shocked to discover that nothing had been delivered
I have tried calling and contacting E kart to to avail is so complicated to even gt in touch with anyone in this company
so now I am forced to use this platform to compian
as my app says my product is delivered