Ekart Logistics — Marked product as delivered without delivering it

This is not the first time I am facing the issue
It's been the third the ibam facing the same issue with prepaid orders i place
Ekart Update : Roadster Women Pink ...+1 more with tracking ID MYSP[protected] from Myntra, will be delivered before 9pm today by Ekart delivery executive (call [protected], PIN 103).
This is the msg which I received on 2nd sept and they marked my product as delivered without informing me
And today it's 4 sept I have not received the product yet
And now he is not answering my calls too
Very very cheap service
Highly disappointed
I am also sharing the contact number of the person whom I called
[protected]