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Ekart Logistics — Mens cargo trousers

I had ordered a combo pack of 2 mens cargo trousers for ₹899 from people style wear shopify. I got a text from ekart logistics via whatsapp . It was informed that it will be delivered on 6 january 2024 on saturday. But on 3 january wednesday the status was shown as order reject. It was neither cancelled by me nor they contacted me for anh delivery purpose. Why it is like this..we ordered and you are cancelling it simply??
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    Ekart Logistics Phone
    +91 80 6798 2222
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    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
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