Ekart Logistics — Misleading customers

Address:

Machilipatnam pin code 521002

Shipment arrived on 12 jun on my city, but every day i get message out for delivery, until 14 jun, but no one delivered.i visited area Ekart store and requested my shipment, as per the manager's conversation they don't have sufficient staff & vehicles to deliver the items, finally they returned the item to the seller without my confirmation.
Chech the timings on enclosed snaps

this way ekart cheating clients