Mar 4, 2022
Complaint marked as Resolved I have purchase a product from Myntra and which was delivered through Ekart logistics on 20th February but due to size issue I issue return request on the very same day and from 21st of February I'm getting message in the morning that the delivery partner out for pickup and in the evening I get message that pickup failed. Your pickup guy never ever call me even for once and never even came to my address for pickup. Not only this even without contacting me or coming to my place he updated status that the product is mismatched. I complained so many times regarding this but still my issue is not resolved. I'm waiting for my refund but without picking up my product how will I got my refund. The delivery guy come to my nearby address but still not came to my place for pickup.It's been 13 days I'm still waiting for your delivery guy to pickup my product. My location is Sarupathar town Dist Golghat. Pin-785601.
Ekart Logistics customer support has been notified about the posted complaint.
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