| Address: | 24, congress exhibition road, kolkata 700017 |
I had ordered a phone from flipkart which was supposed to reach me by Sunday (7th May). Unfortunately it did not and the delivery agent said he couldnt deliver it as the technician required for exchange orders is not present. However, he said it would be delivered the following day.
The next day (8th may)i spoke to the newly assigned agent and he said i wont be able to deliver it in the first half. I requested him numerous times as i needed to go to office. But it did not happen. I tried calling him more than 20 times but he did not take my calls. His phone was often busy and said waiting, so i know he was available and answering other calls.
Today (9th may), its the same story and no one is answering my calls. Flipkart customer care is useless and literally does nothing apart from extending the resolution date. Ekart customer care contact points do not exist, However, i did come across a number which labeled itself as an ekart hub but is probably running the zoho customer assist app scam. ([protected]).
My questions are:
Where is my product?
When will I get it or will I ever get it?
Why can't i get it if its out for delivery everyday?
Why isn't anyone taking my calls?
I can't even my order as flipkart says its not possible since its out for delivery. Was this information helpful? | 
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