Ekart Logistics — Non delivery of the product

Vendor visited on 16.10.2022 but due to non availability he was advised to visit the next day and after that wrong status was updated on the website that "no response from customer end". The product was ordered as a diwali gift but such a pathetic service and false updation by the vendor has caused a lot of harrasment and strict action should be taken against the logistics department failing which i have to escalate the matter to consumer department