Tracking ID FMPP[protected],
Ordered laptop on exchange offer on 04th May 2023, Yesterday on 09/05/2023 a guy from Ekart called me that his delivery boy can't visit my place and verify the old one laptop that I need to exchange because he don't familiar how to crosscheck the device, so I need to visit their office with my laptop to exchange that. As per his request I visited there. so, he does his process like my laptop is i3 4th GEN, He mentioned in his form that it is 3rd GEN, IT'S LIKE BRAND NEW SOME USE MARKS MINOR. hardware parts all are in well and good, but he mentioned that screen come outside, and hinges are broken etc. So, I need to pay the remining money and accept the wrong consent. To be transparent I try to take video of his process but he refuse and abusing that previously he messed up to checking exchange laptop and company covered 30k from him. so if i need this i need to accept the wrong consent or cancel the order, or pay full amount and cancel the exchange option . now i receiving updates that CUSTOMER rejected the delivery attempt, but i still need that order in a transparent way. the company staff rejecting the order on my behalf, and i am waiting for the valid delivery attmpt at my address. overall it's my last order from flipkart so . go ### yourself. I don't have extra mind to waste in this stupidity . Was this information helpful? |
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