Ekart Logistics — Order Delay because of Delivery boy' fault.

Address:Ekart Logistics, Vijay Nagar Office, Batala Road, Amritsar, Punjab.

I ordered a mobile on 15 July from Flipkart and the delivery date was 23 July. I was planning to gift this device to my closed one on 23rd July which couldn't happened, she now returns to her house without the gift. It all happened because of a delivery boy named Rakesh Kumar's carelessness (Name maybe different because I didn't remember properly) from Ekart Logistics. I tried to contact him multiple times, but He didn't pick my call. After trying several times, He answered and That guy Rakesh Kumar directly denied delivering the parcel and told me I forgot to pick up your parcel. If you want your parcel come to our office and pick up by yourself and the sad thing is when I warned him about complaining to higher authorities, he was proudly saying go complain. I don't care, like he isn't serious about his job. such poor customer service I experienced.

Name: Vivek Rana
Tracking ID: FMPC[protected]
Order ID: OD[protected]
Was this information helpful?
No (0)
Yes (0)
Ekart Logistics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ekart Logistics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    5263
    Pending
    0
    Resolved
    220
    Ekart Logistics Phone
    +91 80 6798 2222
    Ekart Logistics Address
    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
    View all Ekart Logistics contact information