Ekart Logistics — Order not delivered in a given date

I have ordered iphone 14 via flipkart on 7th Oct 2023. and the expected delivery date is 12th oct 2023 [Thursday] It was reached to my nearest ekart hub on 9th Oct 2023 .It has been in out for delivery state for past 3 days. Also the tracking details also showing that the order is unsuccessful/undelivereed. No delivery agent is reached out to me regarding my order delivery then how it can be unsuccessful. Why it is updated like that.

Also On monday i got a info in flipkart page that delivery partner has assigned with his mobile number, . When i called him he said ordered will be deliverered tomorrow means Tuesday 10th oct 2023. But after that delivery partner information is removed from my flipakrt page and i couldnt reach him also. Still it is in out for delivery.

If no action is taken soon this issue will be escalated from my end.

Tracking ID: OD[protected]