Ekart Logistics — Order not delivered yet and not going out for delivery from 2 days

Address:

A-1/2, Dalip Park, Modinagar, Dist. Ghaziabad, Uttar Pradesh 201204

My order id is OD[protected] . I ordered my product. My product is shipped on 7th May 2022 and reached to Meerut ( Nearest hub to modinagar ) on 9th May 2022 and the promised delivery date is 9th May 2022 but this promised date changed to 11th May 2022. But as of today my order is still in Meerut with ekart. More than 2 days now. What is the issue with my product ?? Why my order is not going for out for delivery?? I am very disappointed with this behaviour of ekart for not delivering the order on time. Please help in this concern. Please help me in getting my order to me. This is too late !!!