Ekart Logistics — Order not getting delivered

Hi,

I have order 3 products in Flipkart, which is not getting delivered on the promised date and there will be no contact from the delivery agent which is handled by Ekart logistics. If I tried to contact them they will deny the call.
As my location is a bit further from the city they are not delivering the products frequently and cancelling them.

This looks like some kind of scam they does to the people and the company which is not acceptable.

Kindly check and take necessary action immediately.