Ekart Logistics — Parcel is missing out

My tracking id is GSLP[protected], this parcel is showing in transit since 1st January. I went to ekart office near my home and they are saying that parcel is still not arrived at their place. Today is 6th January and really it's very bad thing done by ekart members. I want my ordered items ASAP. I have ordered from kindlife store.
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